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Oak Ray Serene Garden Hotel

3.0 star property
Hotel in Kandy with rooftop terrace and 24-hour front desk

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Photo gallery for Oak Ray Serene Garden Hotel

Family Suite | Minibar, in-room safe, desk, iron/ironing board
TV
Front of property – evening/night
Outdoor pool
Family Suite | Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Studio

Family Studio | Minibar, in-room safe, desk, iron/ironing board

Family Studio

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Oven
Minibar
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
189, Rajapihilla Mawatha, Kandy, 20000

What's nearby

  • Kandy Lake - 5 min walk - 0.5 km
  • Temple of the Tooth - 13 min walk - 1.2 km
  • Royal Palace of Kandy - 17 min walk - 1.4 km
  • Kandy Clock Tower - 20 min walk - 1.7 km
  • National Hospital Kandy - 3 min drive - 1.8 km

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive

Restaurants

  • ‪Hideout Lounge - ‬8 min walk
  • ‪The Empire Café - ‬4 min drive
  • ‪Soul Food - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬4 min drive

About this property

Oak Ray Serene Garden Hotel

Hotel in a shopping district
You can look forward to a free daily manager's reception, a rooftop terrace and a library at Oak Ray Serene Garden Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, concierge services and luggage storage
Room features
All guest rooms at Oak Ray Serene Garden Hotel boast thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies or patios, electric kettles and ceiling fans

Languages

Arabic, English, German, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 95.00 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Oak Ray Serene Garden Hotel Kandy
Serene Garden Hotel
Serene Garden Hotel Kandy
Serene Garden Kandy
Oak Ray Serene Garden Kandy
Oak Ray Serene Garden
Oak Ray Serene Hotel Kandy
Oak Ray Serene Garden Hotel Hotel
Oak Ray Serene Garden Hotel Kandy
Oak Ray Serene Garden Hotel Hotel Kandy

Frequently asked questions

Does Oak Ray Serene Garden Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oak Ray Serene Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oak Ray Serene Garden Hotel?

Self-parking is free at this property.

What time is check-in at Oak Ray Serene Garden Hotel?

Check-in begins at 1:00 PM.

What time is check-out at Oak Ray Serene Garden Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Oak Ray Serene Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 95.00 per vehicle applies.

Where is Oak Ray Serene Garden Hotel located?

Located in the heart of Kandy, this hotel is within a 15-minute walk of Kandy Lake, Lakeside Adventist Hospital and Malwathu Maha Viharaya. Kandy Viewpoint and Kandyan Art Association & Cultural Centre are also within 1 mile (2 km). Kandy Railway Station is 28 minutes by foot.

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Oak Ray Serene Garden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the condition of bathroom and the cleanliness of the room in general was really poor, insect on the floor, mold and dirty at evwry corner.In the morning, after informing the reception that the water was cold, and after the visit of some staff, we have been forced to take cold shower, since the problem was not solved after more than 40 minutes. In additio the quality of the food (dinner and breakfast) below average with limited options. UNFORTUNATELY I CANNOT UPLOAD THE PICTURES OF THE DISGUSTING BATHROOMS WE FOUND
Stayed 1 night in Sep 2024

8/10 Good

Annette

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Przemyslaw

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice with good family room option

We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.

4/10 Poor

Verified traveller

Liked: Staff & service
Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.

6/10 Okay

Richard, Shanghai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service, standard facilities.

The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.

8/10 Good

Verified traveller

Liked: Staff & service
キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint men mycket oljud.

Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.

10/10 Excellent

Myooran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.

6/10 Okay

Verified traveller

Liked: Staff & service
From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.