Heritance Tea Factory Reviews, Deals & Photos 2025 - Expedia.co.in

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Luxury hotel with full-service spa and free valet parking

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Where to?

Dates

May 2025

June 2025

Billiards

Flowerdew Suite | Living area | LCD TV, DVD player

Superior Triple Room | View from room

Front of property

Interior

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Gym
Spa
Breakfast available
Room service
24/7 front desk

₹17,038 total

includes taxes & fees

29 Apr - 30 Apr

Room options

All rooms

1 bed

2 beds

Showing 16 of 16 rooms

Superior King Room | Memory-foam beds, minibar, in-room safe, desk

Superior King Room

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Sofa bed

Blackout curtains

Shower/bath combination

19 sq m
Sleeps 2
1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Executive Floor Deluxe

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Blackout curtains

Hairdryer

Bidet

19 sq m
Hill view
Sleeps 2
1 King Bed

Superior Twin Room | Memory-foam beds, minibar, in-room safe, desk

Superior Twin Room

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Sofa bed

Blackout curtains

Shower/bath combination

19 sq m
Sleeps 2
2 Single Beds

Junior Suite | Memory-foam beds, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Sofa bed

Blackout curtains

Rainfall showerhead

46 sq m
Valley view
Sleeps 3
1 King Bed

Flowerdew Suite | Memory-foam beds, minibar, in-room safe, desk

Flowerdew Suite

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Sofa bed

Blackout curtains

Rainfall showerhead

70 sq m
Valley view
Sleeps 3
1 King Bed

Mountain view

Premium Room

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Blackout curtains

Hairdryer

Bidet

32 sq m
Mountain view
Sleeps 3
1 King Bed

Mountain view

Premium Twin Room

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Blackout curtains

Hairdryer

Bidet

32 sq m
Mountain view
Sleeps 3
1 Double Bed

Superior Triple Room | Memory-foam beds, minibar, in-room safe, desk

Superior Triple Room

Highlights

Separate sitting area

Air conditioning

Heating

LCD TV

Memory foam bed

Sofa bed

Blackout curtains

Hairdryer

45 sq m
Sleeps 3
1 King Bed and 1 Single Bed

Memory-foam beds, minibar, in-room safe, desk

Executive Floor Deluxe Room

Sleeps 3
1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Flowerdew Suite

Sleeps 3
1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Superior King Room

Sleeps 3
1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Superior Triple Room

Sleeps 3
1 Single Bed and 1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Junior Suite

Sleeps 3
1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Superior Twin Room

Sleeps 3
2 Single Beds

Memory-foam beds, minibar, in-room safe, desk

Premium King Room

Sleeps 3
1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Premium Twin Room

Sleeps 3
2 Single Beds

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About the area

Kandapola Nuwara Eliya, Kandapola

What's nearby

Pedro Tea Factory - 18 min drive - 9.8 km
Lover's Leap Waterfall - 21 min drive - 11.9 km
Assemblies of God Church Nuwara Eliya - 22 min drive - 12.8 km
Pidurutalagala - 23 min drive - 10.4 km
Lake Gregory - 25 min drive - 15.8 km

Getting around

Haputale Railway Station - 76 min drive

Restaurants

‪Ambal's Hotel - ‬22 min drive
‪De Silva Foods - ‬22 min drive
‪Grand Indian Restaurant - ‬22 min drive
‪Pizza Hut - ‬23 min drive
‪Milano Restaurant - ‬22 min drive

About this property

Heritance Tea Factory

Luxury hotel in the mountains

At Heritance Tea Factory, you can look forward to a terrace, mini golf and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. The on-site restaurant, Kenmare Restaurant, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a garden and a playground.

Other perks include:

Free self-parking and valet parking
Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Luggage storage, a front desk safe and a billiards/pool table

Room features

All 50 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and separate sitting areas.

Extra conveniences in all rooms include:

Bathrooms with rainfall showers and bidets
LCD TVs with cable channels and DVD players
Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

English

Similar properties

Lobby

Pool
Spa
Parking included
Free WiFi

₹18,206 total

includes taxes & fees

2 May - 3 May

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 22 for adults and USD 11 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Kenmare restaurant
Kenmare Restaurant

Things to do

Bicycle rentals
Billiards/pool table
Ecotours
Full-service spa
Gym
Library
Mini golf
Piano
Playground

Family friendly

DVD player
Laundry facilities
Mini golf
Playground

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Outdoors

Garden
In the mountains
Picnic area
Terrace

Full-service spa

Massage
Spa open daily

Accessibility

Lift
Thin carpet in room

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Memory foam mattress

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

DVD player
LCD TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

More

Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately USD 22 for adults and from USD 11 for children
Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea

Heritance Tea Factory

Heritance Tea Factory Hotel

Heritance Tea Factory Hotel Nuwara Eliya

Heritance Tea Factory Nuwara Eliya

Tea Factory

Tea Factory Heritance

Tea Factory Hotel Nuwara Eliya

Tea Factory Nuwara Eliya

Heritance Tea Factory Hotel

Heritance Tea Factory Kandapola

Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Is Heritance Tea Factory pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heritance Tea Factory?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Heritance Tea Factory on 29 Apr 2025 start from ₹13,126.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heritance Tea Factory?

Self-parking and valet parking are free at this property.

What time is check-in at Heritance Tea Factory?

Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Heritance Tea Factory?

Checkout is at noon.

Does Heritance Tea Factory provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heritance Tea Factory located?

Situated in the mountains, this luxury hotel is within 9 miles (15 km) of Pedro Tea Factory, Pidurutalagala and Lover's Leap Waterfall. Holy Trinity Church and Assemblies of God Church Nuwara Eliya are also within 9 miles (15 km).

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Heritance Tea Factory Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Kerry

7 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved the tiny working tea factory.

Stayed 1 night in Mar 2025

10/10 Excellent

Manami

16 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

25 Dec 2024

Liked: Staff & service, room comfort

The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

4 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was incredible hotel

Stayed 1 night in Apr 2024

8/10 Good

shalendra

16 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property and a must go. A really unique experience and the conversion from a tea factory to a hotel has been done very well

Stayed 2 nights in Jun 2024

10/10 Excellent

Mohammad

21 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s an exclusive place , very good for relaxing

Stayed 1 night in Nov 2023

10/10 Excellent

Elisabeth

22 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.

8/10 Good

Gary

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

25 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.

Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

16 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.

Stayed 1 night in Aug 2022

6/10 Okay

Eido

16 Aug 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters

Stayed 1 night in Aug 2023

8/10 Good

Kataraina

12 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities

This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.

10/10 Excellent

Pascal

14 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.

Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

2 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property in the middle of tea plantations and away from the city. The hotel is an old tea factory which has been converted into a hotel. an eco friendly hotel with amazing views of the hills. courteous and helpful staff, great food (buffet and ala carte) and lovely garden with a small play area for kids. the hotel provides experiences like nature trail, tea picking, tea making process etc. you can go for an outdoor walk in the near by villages and meet the local women while they are plucking the tea leaves. Nuwara Eliya as a town is georgeous and so mesmerizing. we travelled from Kandy to Nuwara eliya and had some amazing views of the tea estates, mountains and water falls.

8/10 Good

Clark

22 Mar 2023

Liked: Cleanliness, staff & service

The biggest asset of this hotel is the fact that it was once a tea factory. There is still a working mini tea factory on site which guests can tour. The hotel is quite removed from most of civilization which has its own pros and cons. It is also quite a trek to get to and from the hotel. With a very narrow road used for two-way traffic, reaching and leaving the property is an adventure on its own but may not be for the faint of heart. Some basic amenities could benefit from both an upgrade and an update, including the showers. The hotel informs guests of the volume of water used per minute when washing hands and showering. Curiously though, the shower knobs were made to be old (more on this below), that water comes out of both the tap and the shower simultaneously. This defeats the entire principle of and drive to conserve water. Any attempt to shut the tap resulted in the knob falling off. It is worth repeating that this was not always a hotel. That means when they renovated it in our more modern times, they made the conscious choice of making it authentically British but not in the best of ways. The rooms are right and rather claustrophobic. The use of green carpeting doesn’t inspire relaxation or bliss. Room interiors are, for the lack of a better word, stodgy. On a positive note, the hotel boasts of magnificent remnants of the old tea factory. This truly is the highlight of the stay.

Stayed 1 night in Mar 2023

10/10 Excellent

jennifer

24 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone was so helpful and answered any request right away.

Stayed 2 nights in Apr 2025

10/10 Excellent

Gurpreet

2 Apr 2025

Stayed 1 night in Mar 2025

8/10 Good

??

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お茶の旅の最終地点として滞在を選びました。古き良き時代のイギリスを感じさせるエレベーターと部屋の設えでした。ハーフボードの食事プランで朝夕ともにビュッフェスタイル。施設内にある製茶所のツアーが良かった。朝霧の茶畑から朝陽が登るのを部屋から見る事が出来、良かった。

6/10 Okay

Hsin Ti

2 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Kiki Skov

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Ayano

16 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Hardik

5 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Sheriden

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

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