"This was one of the best hotels we have stayed in! The facility was modern, with clean and excellent craftsmanship in lobby and all rooms! All the spaces were immaculate and beautifully furnished.
The breakfast buffet was of excellent taste and variety. The Cassava restaurant had traditional Kerala cuisine which was delicious.
Most importantly all the staff were friendly, courteous and professional; always ready to help! Will highly recommend this hotel to anyone!"
"The property is located in a serene village with lake view. Nice covered walkways to the rooms and cottages.
Lobby is nice, bit away from the rooms. Nicely landscaped surroundings.
Good food options available for breakfast, lunch and dinner.
Staff was courteous.
My originally given room had some moldy smell and they exchanged it.
Rooms are clean with nice bathrooms, AC and comfortable bed. Limited chargeable snack items and beverages were stocked.
Has spa and activities room which I didn't use. There is a nice pool with amenities.
Good property.
Cons: Property has got maintenance going on. There was no advice regarding the noise. Sleep was disturbed due to intermittent banging sound from upstairs.
Management should have taken care of this.
The village is not having any nearby walkable shops or other public amenities.
So transportation can be slightly difficult to get to attractions in the city side."
"We stayed at the West Island wing of the property. While the rooms and setting are beautiful, be aware that the restaurants attached to the West Island rooms do not have a liquor license. If you want a beer, wine, or cocktail with dinner, you have to take the shuttle boat across the backwaters to the main property on the East side. It is a noticeable inconvenience for a 5-star resort, but otherwise a pleasant stay. Would easily rate this 5 stars if not for that daily inconvenience."