Interior entrance
Check availability

Reviews of South Gate Residency

3 out of 5
South Gate Residency
Near South Railway Station, Kalathiparambu Road, Ernakulam South, Kanayannur, Kerala

Reviews

6.4
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 0 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

K E

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room we stayed had a bed that is not suitable for even sitting down. Didn't sleep properly for two days. Cleanliness and overall facilities were not up to the mark.
Stayed 2 nights in Nov 2023

4/10 Poor

Rahul

Stayed 1 night in Jan 2023

10/10 Excellent

Adarsh Nair

Stayed 1 night in Mar 2022

6/10 Okay

RAKESH

Disliked: Property conditions & facilities, room comfort
Disappointed
Room was good...but it filled with mosquitoes,no wifi available,I asked for wifi the reception boy told that it's available only in reception..
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your warm service.
Thank you so much for your warm service. I am always happy to stay at Hotel South Gate Residency.
Stayed 3 nights in Jan 2020
Response from Manager on 26 Feb 2020
Dear Guest, Thank you for your positive review and see you again ! Best Regards, Team Oak Field

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Firstly, property was dificult to find, as a foreigner it was not assuring when the driver goes around serching for the property.
Stayed 2 nights in Mar 2019
Response from Manager on 16 Apr 2019
Dear Guest, We Thank you for taking time to review your stay and We have noted your feedback and corrective measures have been taken on the same. Looking forward to welcome you again ! Team Evershine

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Manager on 16 Apr 2019
Dear Guest, Thanks for your positive review. It is a pleasure to note that you enjoyed your stay and see you again ! Team Evershine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Manager on 16 Apr 2019
Dear Guest, Thanks for your positive review. It is a pleasure to note that you enjoyed your stay and see you again ! Team Evershine

2/10 Terrible

dhaval

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never repeat...
was a very bad experience.. do not recommend this especially with family..
Stayed 1 night in Nov 2018
Response from Manager on 18 Nov 2018
Dear Guest, Thank you for taking time to review your stay. We shall take every effort to address the concerns you shared with us. Kindly note that the traffic restriction near Ernakulam South Railway station is temporary, due to Kochi Metro construction activity. It shall be completed shortly. We hope to exceed your expectations on your next visit. See you soon ! Team SGR

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
駅から歩いてすぐのホテル
駅から歩いてすぐと便利なため初めての宿泊。最初の部屋は壁にびっしりカビが! 伝えたら別の部屋をすぐ用意してくれた。 部屋は写真の通り新しくてきれいだったが蚊に毎晩悩まされました。。 朝食はビュッフェ式で種類は少ないがおいしかった。
Stayed 3 nights in Sep 2018
Response from Manager on 18 Nov 2018
お客様、 サウスゲートレジデンシーをご利用いただきありがとうございます。 壁の型が修復されています。 リクエストに応じて蚊の忌避剤をご用意しておりますので、お気軽にレセプションにお問い合わせください。 私たちはあなたの次の訪問にあなたをより良く奉仕することを望みます！ チームSGR