Kampong Rou Trip

Room and general cleanliness of the entire hotel was great. Staff really are lovely . Great location, rooms are perfect. Breakfast was fantastic and a really great start to the day .

We were not able to dim the lights in the room. We were able to hear conversations from other rooms. The lights were too bright or off. The service was great but not happy with the room lights

All in all, wasn't a bad stay. A couple stars were knocked off though by the fact that the television in the room was glitching, or just refusing to work at all. A technician was sent up 4 times over 2 days, and it never fixed the problem. Also, the HVAC was either arctic or sweltering, and wouldn't allow you to just run the fan for air circulation. 71 was about 80, and 69 was 60. Ended up getting moved to another tower (Went from Opal to Canyon), the room in the canyon tower was better HVAC wise, but the TV was still glitching. I usually wouldn't care about the TV, but I am a nerd for the olympics. Positives. Pretty good food options, if i was a richer man, I would've hit up NOBU for sure. But $35 for one piece of Toro is a bit ridiculous. Great entertainment in the lobby bar, the open mic night was extremely entertaining, as well as the badass completely hilarious horn player / comedian. Room was clean, air well filtered in the casino from the cig smoke. Negatives Besides the TV/HVAC. RESORT FEES. Vegas is down about 10% on visitors. Theres a reason why. The fees and insane prices on a bottle of water are ridiculous. Honestly you have people come to the desert, and charge that for water, it's more expensive to stay properly hydrated if you get water at the shops on property than it is for your entire room fee (Not including the resort fee). This isn't just a "Virgin" thing, It's citywide pretty much. I used to go to Vegas multiple times a year. No longer.

The room was well decorated and was very clean. The mattress was very comfortable and the room was quite- no outside noise.