2 outdoor pools, pool umbrellas
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Reviews of Munyonyo Commonwealth Resort

5 out of 5
Munyonyo Commonwealth Resort
1047, 1049 Wavamunno Road, Kampala

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANNET, ISTANBUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I attended a conference here for 5 days. It was very comfortable and well set up for this purpose. The grounds are beautiful and you can see Lake Victoria. The staff is pleasant and every need was cared for. Aisha in particular at the front desk was helpful as I had to check out before my conference duties were finished. I would definitely come back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

8/10 Good

FARUK, ISTANBUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service needed for more effort
Stayed 2 nights in Feb 2023

10/10 Excellent

phiona, Portland

Liked: Staff & service, amenities, property conditions & facilities
The most beautiful hotel and views .. the service was exceptional I should mention Abraham the butler was so nice and kind !! Will visit again !!
Stayed 1 night in Jun 2022

4/10 Poor

andrew

Stayed 2 nights in Dec 2021

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2021

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Sep 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

samir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Rahul on 6 Feb 2020
Dear Guest, Greetings! Thank you for rating us and we look forward to welcoming you back to our beautiful resort. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Ajit Singh on 31 May 2019
Dear Guest, Greetings! Thank you for rating us and we look forward to welcoming you back to our beautiful resort. Kind Regards,

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
experience
The stay at Munyonyo was good but the Hotel.com confirmation email stated that the total price paid included Airport Transfer including other facilities but the resort denied that and said it was not included thus costing me extra $30 for the Taxi. I think the confirmation was misleading.
Stayed 1 night in Jan 2019
Response from Deepak Mishra on 21 Jan 2019
Dear Guest, Greetings and Thank you for the feedback. We pride in ourselves in meeting our guest expectations. Valuable feedback from our guests prompt our team to continue with positive service delivery. We look forward to welcoming you back to our beautiful resort in near future.

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019
Response from Deepak Mishra on 12 Jan 2019
Dear Guest, Thank you for your review and we assure you of looking into the point raised by you. We look forward to welcoming you back to our beautiful resort. Best Regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
A TAD DISAPPOINTED OVERALL
Was actually expecting a little more in terms of the overall experience, the room was ok but I had to ask a number of times to get it cleaned.
Stayed 2 nights in Aug 2018
Response from Ajit Singh on 12 Sept 2018
Dear Guest, Thank you for your review and we assure you of looking into the point raised by you. We look forward to welcoming you back to our beautiful resort. Best Regards,

10/10 Excellent

Brett

Extraordinary hotel
This was by far the best stay of our trip! The hotel and grounds were beautiful, as was the room. The staff were very friendly and helpful, the bed very comfortable, the food was fantastic, and the location on Lake Victoria couldn't be beat. It is located about 30 minutes from Entebbe Int. Airport, which was convenient, but we felt like we were miles away from any city. I couldn't recommend this hotel more.
Stayed 1 night in Sep 2018
Response from Ajit Singh on 12 Sept 2018
Dear Guest, Thank you for the review and we appreciate the time and efforts taken in updating us of your valuable feedback. We are committed towards achieving as well as exceeding the satisfaction level of our valuable guests. We look forward to welcoming you back to our beautiful resort. Once again thank you very much for your time and review. Best Regards,

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Munyonyo resort experience
The staff were very friendly and respectful. The rooms were clean and had a very good view of the lake I loved their al acarte menu, especially the fish dishes. Would visit again.
Stayed 3 nights in Jul 2018
Response from Ajit Singh on 7 Aug 2018
Dear Guest, Greetings and Thank you for the feedback. We pride in ourselves in meeting our guest expectations. Valuable feedback from our guests prompt our team to continue with positive service delivery. We look forward to welcoming you back to our beautiful resort in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautifil resort
Absolutely great food. clean hotel. friendly staff. Felt like being home
Stayed 2 nights in Jun 2018
Response from Ajit Singh on 9 Jun 2018
Dear Guest, Thank you for sharing your views on our services and facilities. Its a great feeling to know that you enjoyed the stay with us and we look forward to welcoming you back to our beautiful resort. Kind regards,

10/10 Excellent

M.Z, Chicago, Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, this is my home away from home, courteous staff.
Stayed 5 nights in Aug 2017
Response from Deepak Mishra on 10 Sept 2017
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommended
Very well looked after by all. Beautiful part of the world!!!!
Stayed 5 nights in Jul 2017
Response from Deepak Mishra on 23 Aug 2017
Dear Guest, Thank you for your overwhelming review and we look forward to welcoming you back to our beautiful resort. Kind Regards, Ajit Singh Rooms Division Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Uganda
Everything here is amazing! We loved our stay -- the rooms are supremely comfortable, the grounds are beautiful and the staff are all really nice and helpful. We heard that when foreign presidents come to Uganda, they stay here and we can understand why. There's a lot to do, the food is great and the area is gorgeous. If you're lucky, you'll even see a family of monkeys passing through.
Response from General Manager on 8 Mar 2017
Dear Guest, Greetings from Munyonyo Commonwealth Resort! Thank you for your kind words of appreciation, our team really feels proud in knowing that our valuable guests are enjoying the hospitality we have on offer. We look forward to welcoming you back to our beautiful resort. Kind Regards, Ajit Singh

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 17 Jan 2017
Write your comment.Dear Guest, Thank you for your feedback, our entire team strives to get things right the first time and are well pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to our beautiful resort.

8/10 Good

Rohit, London

Liked: Cleanliness, staff & service, room comfort
Perfect hotel, except for the Internet.
This hotel was perfect in every sense of the word, except for the Internet service, which was pretty much non-existent for the majority of my stay. If it weren't for that, my experience would've have been very positive. Hopefully, they'll resolve it the next time I'm there.
Response from Deepak Mishra on 10 Oct 2016
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ww had a great experience. This is a great resort near many attractions.
Response from Deepak Mishra on 12 Sept 2016
Dear Guest, Thank you for your feedback, our entire team strives to get things right the first time and are well pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to our beautiful resort.

2/10 Terrible

Katarvia

Terrible wifi
Had to switch hotels. No wifi
Response from Deepak Mishra on 1 Jul 2016
Dear Guest, Thank you for your feedback and we appreciate for your time you have taken in informing us of the issue you faced when staying with us. We have made note of your concerns and assure you that we will look into it positively ensuring that this doesn't repeat with our valuable guests. Your feedback is very important to us without which we would have not known as what our valuable guests want. We look forward to welcoming you back to our beautiful resort.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo servizio
Ci sono stati dei problemi all'inizio perche non gli risultava la mia prenotazione incluso pagamento. Ma poi, per ringraziarmi della pazienza, mi hanno dato una stanza suite che valeva almeno il doppio di quanto avevo pagato!
Stayed 1 night in Sep 2021

8/10 Good

H. Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018
Response from Deepak Mshra on 21 Mar 2018
Write your comment.Dear Guest, Thank you for your feedback, our entire team strives to get things right the first time and are well pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to our beautiful resort.

6/10 Okay

Guillaume

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Confortable mais un service déplorable
On est très loin d’un standard cinq étoiles international. La chambre est confortable est propre mais la qualite de service est loin d’être à la hauteur. Le personnel doit être mieux formé et le middle management mieux encadrer et cesser son approche coloniale. Quant à l’impolitesse de ce middle management, passons...Service absolument pas client oriented.
Stayed 5 nights in Feb 2018
Response from Deepak Mshra on 21 Mar 2018
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Oct 2016
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards, Deepak Mishra. DutyManager.