Exterior

Reviews of Hearthstone Elegant Lodge by the River

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 234 reviews" "
Rating 8 - Good. 31 out of 234 reviews" "
Rating 6 - Okay. 9 out of 234 reviews" "
Rating 4 - Poor. 4 out of 234 reviews" "
Rating 2 - Terrible. 8 out of 234 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel staff were very rude initially. A gal came down and offered to find the clerk, might have been the owner, and she offered to check me in when she was unable to locate him. Went to the room and my wife took a nap and i was relaxing on the patio. He called and woke up my wife. I tried to call him back but he was at our door knocking loudly. He started to berate me for how i checked in. He said she shouldn't have checked us in and i needed to come back and check in. I apologized and went to check in again. He started being nice at that point. Ruined the mood atvthat point. The room was clean, antique decor, great view. I wouldn't stay there again because of the service. The area of Kamiah was very run down and trashy, very disappointing.
Stayed 1 night in May 2024
Response from Rolf on 27 May 2024
While we appreciate your feedback, this is a complete exaggeration of circumstances. You were given a key to your room without paying, by a housekeeper who did not know what she was doing. I cannot help that your wife was taking a nap - you hadn't paid, and I do not possess the powers of telepathy to determine she was napping. When I couldn't reach you on the phone, I came and knocked on your door - again, because you hadn't paid. Normal protocol is pay, then enjoy. I was very nice to you, but stern about not paying. I am sorry you were unsatisfied with almost everything - most of our reviews are Excellent, and Kamiah gets great reviews as well. Next time maybe you'll follow the natural sequence of rightful events in order to get checked in properly, and have a more pleasant experience. During the brief interaction we had, you couldn't seem to put your phone down either, so it would have helped during our moment of communication to do that as well. All the best.

10/10 Excellent

Dayne, Lapwai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. I had to call the front desk to tell them what a great experience we had. Top tier hospitality! The rooms were impressive, clean and the decor gave a cozy feel. The view of the clearwater river was such a beautiful sight to see, especially sunrise on the deck. We even got to see an eagle flying ahead. 10 out of 10, will definitely be staying again. Thank you Hearthstone Lodge for the truly special experience-- we will think fondly of this place for years to come.
Stayed 1 night in May 2024

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lodge with unique imported Italian accents. Rolf is a great host.
Stayed 1 night in May 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a uniquely elegant yet warm and beautiful lodge. The owners were thoughtful and kind and their service was above and beyond. They own a bakery/restaurant in town that serves delicious food, homemade breads and desserts. This was our favorite place of the entire month long trip!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place! The area is lovely, the rooms are beautiful-spacious and the inn keeper, Rolf, gave us a tour of the inn and provided helpful information about the area. We will be back!
Stayed 2 nights in May 2024

10/10 Excellent

cody

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the smoke alarm battery going out in the middle of the night the stay was quite and very nice . We came from spokane to work on a house in the area and we definitely enjoyed the lodge and the staff. The people around town are also very welcoming and fun to be around . Woukd recommend it to anyone looking to just get away for a few days for peace and quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shawna

Travelled with family
Liked: Amenities
Loved the vibe and the breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Lori J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an Elegant place. Staff was so amazing! Highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Laureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful facility with many great options. Friendly, helpful staff. Will stay there again!
Stayed 1 night in Apr 2024

8/10 Good

Rena

Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lodge and great staff…I would definitely stay here again. Beds are clean and comfortable and rooms spacious. Parking area is a little sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maughan Concrete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Loni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, super clean, comfortable beds!
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodations
This was our second trip here. We will always stay here. Service was fantastic, room was beautiful and clean. Even the soap and shampoo made you feel like you were being pampered! We will be planning another trip very soon to stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The hotel is very charming lotta antiques, comfortable quiet clean. Thank you for the great service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Mountains, trees, views of the river. Very quiet. My second stay. I love the suites with the fireplace, balcony and jetted tub! The staff and owners are kind, attentive and helpful. If you stay here you will feel embraced, like family.
Stayed 3 nights in Nov 2023
Response from Rolf on 30 Nov 2023
Lisa, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect romantic getaway. Beautiful river view and enormous jetted tub. We want to spend every anniversary at Hearthstone.
Stayed 1 night in Nov 2023
Response from Rolf on 30 Nov 2023
Crystal, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

travis

Stayed 3 nights in Nov 2023
Response from Rolf on 30 Nov 2023
Travis, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful comfortable stay. The room is spacious and the bed is comfortable. The food at the restaurant was good. The staff was amazing. Definitely plan to come back.
Stayed 2 nights in Oct 2023
Response from Rolf on 30 Nov 2023
Tabitha, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Judy

Stayed 2 nights in Nov 2023
Response from Rolf on 20 Dec 2023
Thank you, Judy! We are happy you enjoyed your stay. Please come back to see us.

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rolf on 30 Nov 2023
Krista, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Molly

Stayed 1 night in Oct 2023
Response from Rolf on 30 Nov 2023
Molly, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Kale

Liked: Cleanliness, amenities, property conditions & facilities
No complaints. Checkin before 10 PM.
Stayed 3 nights in Oct 2023
Response from Rolf on 30 Nov 2023
Kale, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Kenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice! Absolutely, stunning room. Bathtub is HUGE! Staying here any time I’m in the area.
Stayed 1 night in Oct 2023
Response from Harty on 22 Oct 2023
We love guests like you, Kenzie, who love the many amenities of the Lodge, the location, the breakfast. Come back soon. Blessings.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rolf on 30 Nov 2023
Russell, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Very clean, beautiful surrounding and friendly staff.
Stayed 2 nights in Oct 2023
Response from Rolf on 30 Nov 2023
Cheryl, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inn along a gorgeous river! If you use navigation, drive 1/2 mile further than directed.
Stayed 1 night in Oct 2023
Response from Rolf on 30 Nov 2023
Tammy, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, we would stay here again
Our only regret is that we checked in at dinnertime and had to leave early the next morning. This place is beautiful, both inside and out. The rooms were clean and comfortable. The interior of the hotel was very nice, with lots of good artwork, and a large common area on the first floor. One note is that the included breakfast was not on-site, but at a very nice place just a couple miles down the road in Kamiah. Excellent food, not your typical continental breakfast. Plus, they had a variety of homemade breads and pastries. We would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Rolf on 30 Nov 2023
David, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Brittini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Great staff!
This place is incredible, I make reservations for my coworkers and they loved everything about the place. Rolf was extremely helpful and all of the staff is so friendly. Will definitely stay again!
Stayed 4 nights in Sep 2023
Response from Rolf on 30 Nov 2023
Brittini, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rolf on 30 Nov 2023
Jason, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and property. Our room had a wood-stove fireplace and a nice view of the forest and river.
Stayed 1 night in Sep 2023

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Harty on 30 Sept 2023
Thanks.

10/10 Excellent

Becky

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Harty on 29 Sept 2023
Becky, you are such a cherished guest at Hearthstone Elegant Lodge. Your noticing so many of the details of what we incorporated into our Villa and other rooms were a delight. Thank you for being such an awesome guest.Blessings. Come back very very soon.

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from Rolf on 30 Nov 2023
Susan, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Harty on 25 Sept 2023
Reid, we will always give your Porsche a great parking spot, while you enjoy the amenities of the Lodge. It's been such a delight to host you repeatedly, and we hope to do so for years to come. Thank you for being such a valued guest. Blessings.

10/10 Excellent

TIMOTHY, NAMPA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Clean and comfortable.
Stayed 1 night in Sep 2023
Response from Harty on 23 Sept 2023
You are a cherished guest, Timothy. Thank you for your overwhelming enthusiasm about our Lodge and the details we incorporated. The whirlpool tub was a hit inside and the antique French fountain on the outside. Not to mention the breakfast. Hurry back. You are always welcome.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the wilderness!
Beautiful setting, tastefully appointed room and genuine and heartfelt service from the owner himself. We spent a week in Idaho, and this was easily our finest accommodation. Did I mention the fantastic breakfast?
Stayed 1 night in Sep 2023
Response from Harty on 23 Sept 2023
Your appreciation and enjoyment were awesome, Andrew. And you also mentioned the fantastic breakfast.As innkeepers for almost 50 years, we are always inspired anew by guests like you. Put us on your list of stays for many years to come. Blessings.

10/10 Excellent

Dan, Mount Pleasant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Sep 2023
Response from Harty on 21 Sept 2023
Dan, guests like you are a delight. As innkeepers almost 50 years we have attempted to provide the atmosphere and amenities our guests would enjoy and appreciate. Come back soon.

10/10 Excellent

Henry

Business traveller, Travelled with partner
Liked: Amenities
Beds were very comfortable it was very quiet good rest
Stayed 1 night in Sep 2023
Response from Harty on 21 Sept 2023
Thank you Henry. We hope you also enjoyed our whirlpool tub, our selections of hot chocolate and coffee and other amenities. As you noted, our beds are the top of the line custom made beds. We know breakfast was a real hit with you, also. Come back soon. Blessings.

8/10 Good

Tricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a very nice facility with beautiful furniture. My two bed room was very spacious. Parking is limited and the driveway for it was hard to see in the dark. They do offer breakfast in town and that was a total bonus. A very nice stay.
Stayed 1 night in Sep 2023
Response from Harty on 21 Sept 2023
Thank you.

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Harty on 21 Sept 2023
Scam review. The only real Jessica in 4 months just loved her stay she assured us in a phone call. Thanks, real Jessica.

2/10 Terrible

Travis

Stayed 2 nights in Sep 2023
Response from Harty on 15 Sept 2023
Shocked. Called Travis immediately. He had a "wonderful stay" and looks forward to coming back soon.This review is a scam, meant to make us look bad. This Travis review was not his. The only Travis in 6 months, and the only Travis in this time frame. A scam.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay along the Clearwater
Amazing place - we were on Motorcycles, The host checked us in and threw us the keys to a loaner vehicle to take to town for supper. The room was spacious, and clean, bed very comfortable, quiet, no road noise. Complimentary breakfast at the cafe/bakery in town was excellent too.
Full Order
Half-Order
Stayed 1 night in Sep 2023
Response from Harty on 12 Sept 2023
John, we so enjoy having all you motorcyclists staying with us, because you have such good taste. Our drive is a little steep, but you all with a little experience seem to do well on it. We are pleased to see how you enjoy the effort we put into each room of each building of our Lodge. Come back again, soon. Blessings

10/10 Excellent

Bradley

Stayed 1 night in Sep 2023
Response from Rolf on 30 Nov 2023
Bradley, it was a pleasure having you stay with us. Thank you for your candid review. We really enjoy getting this type of positive feedback, and we will be waiting with a warm welcome upon your return. Until then, safe travels and all the best!

10/10 Excellent

jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an exceptioal place
Stayed 1 night in Sep 2023
Response from Harty on 10 Sept 2023
We love guests like you, Jerry. Thank you for coming. Hope to see you very soon again.Blessings, The Innkeepers

8/10 Good

Don

Liked: Cleanliness, staff & service
Disliked: Amenities
The drive way into the facility was very bad. It was all gravel and rutty. on a hill that should of been noted .
Stayed 2 nights in Sep 2023
Response from Harty on 5 Sept 2023
Thank you.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply great.
Stayed 1 night in Sep 2023
Response from Harty on 5 Sept 2023
Glenn, we just love guests like you. You see all the effort we have put into this elegant project, the lavish breakfast at the historic Bakery in town. We thank you and hope you come back soon. We welcome you.