Boating

Reviews of Grand Hotel Kalamata

5 out of 5
Grand Hotel Kalamata
Navarinou 37, Kalamata, Peloponnese

Reviews

10

Exceptional

Rating 10 - Excellent. 37 out of 39 reviews" "
Rating 8 - Good. 2 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John-Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I thought that this was a very pleasant hotel where the staff could not have been more friendly or more helpful. Full credit to them. The room was very clean and comfortable and had a beautiful sea view. The operation of the lighting was a bit too complex, but this was just a detail - a bit of over-engineering from its recent refurbishment in what is otherwise a very good hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice property. Excellent staff. Free parking nearby was a plus. I nonetheless disagree with the 5 star rating. No operating phone service (I needed to speak with a local) for the entire 36 hour stay . We also had no working television or ac/heat upon arrival. The hotel , however was very responsive when informed. I would stay again but would check before stay to make sure everything works.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

The only Hotel I stay in Kalamata, no other comes close …
Stayed 2 nights in Feb 2024

10/10 Excellent

Rodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

STYLIANOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from The Grand Hotel Kalamata on 15 Jan 2024
Thank you, STYLIANOS. It's been a pleasure having you here with us at the Grand Hotel, and we look forward to welcoming you again on your next visit to Kalamata.Best wishes,The Grand Hotel Kalamata

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the BEST. The people were amazing, kind and went over and above to assist us. I would stay here forever if i could.
Stayed 3 nights in Nov 2023
Response from The Grand Hotel Kalamata on 15 Jan 2024
Dear Nicole, It's been a pleasure having you here with us at the Grand Hotel, and thank you for your lovely review. We are pleased to hear that you loved the hotel and, more importantly, our people. And what an honor to hear that "you would stay here forever if you could." We shall be delighted to welcome you back on your next visit. Best wishes, The Grand Hotel Kalamata

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all staff were fabulous room great Elena remembered us and provided the 5 Star service that is this Hotel's trademark!!! great rooms.. a real 5 star hotel in this beautiful city!!! 3 stays for us and we will be back!
Stayed 1 night in Oct 2023
Response from The Grand Hotel Kalamata on 16 Oct 2023
Dear John,Thank you for honoring us with your third visit; having you at the Grand Hotel is always a pleasure. Indeed, Elena never fails to impress us with her strong memory and excellent service, and we are glad to hear that this time was no exception either. We look forward to welcoming you again soon on your next visit. Best wishes,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous welcome again by the ladies at the front desk.. our second return to this beautiful property due to the staff...particularly Victoria.. as a hotel owner, I congratulate you on your front of the house choices! well done and thanks
Stayed 1 night in Oct 2023
Response from The Grand Hotel Kalamata on 16 Oct 2023
Dear John,Thank you once again for your trust in Grand Hotel Kalamata. We'll ensure Victoria gets notified of your lovely words; she is indeed remarkable. We look forward to welcoming you again on your next visit. All the best,

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding hotel
Very well run hotel, with great attention to detail and customer care. Staff were always approachable and friendly.
Stayed 14 nights in Sep 2023
Response from The Grand Hotel Kalamata on 16 Oct 2023
Dear Daniel,Thank you for your lovely review. We are pleased to hear that you've enjoyed our care and attention to detail at the Grand Hotel and that our people were always approachable and friendly whenever needed. We look forward to welcoming you again on your next visit to Kalamata. Best wishes,

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new being in business since last year. Hotel is smack right in front of the sea with the most amazing view. You can eat or have a cocktail right in front of the sea. Definitely would revisit!
Stayed 3 nights in Sep 2023
Response from The Grand Hotel Kalamata on 19 Sept 2023
Dear Nicolas,Thank you for submitting your review. We are pleased to hear that you enjoyed the waterfront location, the views, and the cocktails. We are even more happy to hear that you would definitely revisit; we shall be delighted to have you back with us at the Grand Hotel on your next visit.All the best,The Grand Hotel Kalamata

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern boutique hotel. Good location along the promenade and easy parking just behind the hotel. The room was spacious and well equipped. I asked the hotel to change the room type ahead of my stay and even though they were nearly fully booked they accommodated my request which was very much appreciated. I found the staff very friendly and hospitable.
Stayed 1 night in Sep 2023
Response from The Grand Hotel Kalamata on 11 Sept 2023
Dear Peter,Thank you for your review; having you at the Grand Hotel has been a pleasure. We are happy to have accommodated your request and made your stay more enjoyable. We look forward to welcoming you again on your next visit.Best wishes

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 1 night in Sep 2023
Response from The Grand Hotel Kalamata on 11 Sept 2023
Dear Philip,Thank you! It's been a pleasure having you here with us and we look forward to welcoming you again on your next visit. Best wishes

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Wonderful brand new state of the art hotel . Located directly on the beach with exceptional eateries in the area. However I don’t want to diminish the Grands epicurean delights at all. Demetri, Victoria , breakfast staff simply tremendous.. Hotel provides easy secure parking and unparalleled service not to mention the Guy LaRoche towels
Front of the Grand
Bay Area
Lobby
Lobby
Stayed 1 night in Sep 2023
Response from The Grand Hotel Kalamata on 5 Sept 2023
Dear ROBERT,Thank you for sharing your experience at the Grand Hotel; having you here with us has been a pleasure. We are happy to hear that you have enjoyed both the great location and nearby facilities, as well as our "epicurean delights" and property facilities and amenities. We'll notify Dimitri, Victoria, and our breakfast staff of your generous comments, and we look forward to welcoming you again on your next visit to Kalamata.Best wishes, the Grand Hotel Kalamata.

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Grand Hotel Kalamata on 1 Sept 2023
Thank you Peter! Much appreciated and we look forward to welcoming you on your next visit.

8/10 Good

Peter

Stayed 2 nights in Aug 2023
Response from The Grand Hotel Team on 20 Aug 2023
Thank you Peter, we appreciate your feedback.

10/10 Excellent

Nikolaos, Vancouver

Stayed 2 nights in Jul 2023
Response from The Grand Hotel Team on 20 Aug 2023
Thanks so much Nikolaos!

10/10 Excellent

Dake

Stayed 1 night in Jul 2023
Response from The Grand Hotel Team on 20 Aug 2023
Thanks so much Dake!

10/10 Excellent

Rozana

Stayed 2 nights in Jul 2023
Response from The Grand Hotel Team on 20 Aug 2023
Thank you Rozana!

10/10 Excellent

Alexa

Stayed 2 nights in Jul 2023
Response from The Grand Hotel Team on 20 Aug 2023
Thank you Alexa!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Warm welcome from front of house, very helpful housekeeping. Decor chic and restful. Room lovely, bed and linen amazing. Shower excellent with lovely toiletries. Area vibrant.
Stayed 2 nights in Jun 2023
Response from Grand Hotel Kalamata on 6 Jul 2023
Dear Mark,Thank you for reviewing our property; we are happy to hear you've enjoyed many aspects of your stay with us. We wish you a lovely summer ahead, and we look forward to welcoming you back on your next visit.Best wishes.

10/10 Excellent

Fringero

Stayed 1 night in Jun 2023
Response from Grand Hotel Kalamata on 6 Jul 2023
Dear Fringero, thank you so much! We hope you're enjoying your summer.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the hotel is yet to be completed (the rooftop bar and spa won't open until later in the year), this was a lovely hotel with very friendly staff who greeted us with a complimentary drink on arrival and showed us to our room. The staff were attentive and helpful throughout the stay.
Stayed 1 night in Jun 2023
Response from Grand Hotel Kalamata on 6 Jul 2023
Dear Andrew,Thank you for your lovely review and beautiful words about the property and our staff; having you here with us has been a pleasure. Indeed, our Sky Bar and Spa are already the 'talk of the town' and are bound to complement the Grand Hotel experience. We are excited for all our guests to enjoy them as soon as they become available, and we'd be delighted for you to be among them on your next visit.Best wishes.

10/10 Excellent

Silvana

Stayed 1 night in Apr 2023
Response from Grand Hotel Team on 9 May 2023
Dear Mrs. Silvana,Thank you for taking the time to share your experience with us and for giving us a perfect rating.It is always a pleasure to hear that our guests had an exceptional stay with us. We take pride in providing our guests with top-notch service and amenities that exceed their expectations. We are delighted to know that we were able to meet your needs and create a memorable experience for you.We look forward to welcoming you back in the near future and providing you with another outstanding stay.Kind regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022
Response from Grand Hotel Team on 9 May 2023
Dear Mr. John,Thank you for taking the time to provide us with your outstanding 5-star rating.We greatly appreciate your feedback and are thrilled that you had a wonderful stay with us.We are delighted to know that we were able to meet and exceed your expectations during your recent stay with us.We would like to thank you for choosing our Grand Hotel Kalamata for your stay and for recognizing our efforts to make your visit special. We look forward to welcoming you back to our hotel soon and providing you with another memorable experience.Best regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style was very modern, and the property is only a couple years old, the room was lovely and sea side at a small port. the bedding was outstanding, the position on the waterfront is fair. The front desk ladies were wonderful. Elena and Victoria were everything a hotel owner would desire to represent them. As good as any in the world for warmth and service. Elena and Victoria, provided Concierge style services. The breakfast was fine, gourmet style and varied, however, simple and quick with the standard fare it is not. One server though lovely, serves guests as well as the waterfront across the way. The food and beverage staff needs help. The afternoon/evening waiters were overwhelmed and forgetful..the bad service here was unforgettable. Elena makes it memorable. Service from the desk and housekeepers excellent. The evening bar and waiters for the hotel and its cafe was seriously lacking. The service in the Grand Cafe was not fitting of a property that is trying to be, and obviously spent the money on high quality goods and design.
Stayed 1 night in Oct 2022
Response from Nikos on 14 Oct 2022
Dear John,We very much appreciate your comments regarding your stay at the Grand Hotel Kalamata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will take care of your comments about the service. The opening of the hotel was just in August, so any feedback from your side will help us a lot.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Hotel Kalamata

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was fantastic! The beds were super comfy, amazing staff and beautiful ocean views!
Stayed 1 night in Sep 2022
Response from Nikos on 14 Oct 2022
Dear Wanda,We very much appreciate your comments regarding your stay at the Grand Hotel Kalamata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Hotel Kalamata Team

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new luxury hotel beautifully decorated and very comfortable beds with high end toiletries. Breakfast was excellent and was made to order off there full menu. Wish we had stayed longer.
Stayed 1 night in Sep 2022
Response from Nikos on 14 Oct 2022
Dear Sophie,We very much appreciate your comments regarding your stay at the Grand Hotel Kalamata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Grand Hotel Kalamata Team

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
All is perfect....
Stayed 2 nights in Nov 2023
Response from The Grand Hotel Kalamata on 7 Nov 2023
Thank you, Denis! It's been a pleasure having you here with us at the Grand Hotel, and we look forward to welcoming you again on your next visit.Best wishes, the Grand Hotel Kalamata

10/10 Excellent

Apostolos

Stayed 2 nights in Oct 2023
Response from The Grand Hotel Kalamata on 17 Oct 2023
Σας ευχαριστούμε πολύ!

10/10 Excellent

Giovannelli, Mariano comense

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Di passaggio abbiamo dormito solo una notte. Rispetto alla prenotazione fatta di una camera vista città ci è stata assegnata una camera vista mare allo stesso prezzo. Struttura nuovissima. Arredi di design, letto comodissimo, lenzuola e asciugamani di qualità, ottima colazione alla carta e personale attento e cordiale.
Stayed 1 night in Sep 2023
Response from The Grand Hotel Kalamata on 19 Sept 2023
Gentile signor Giovannelli,Grazie per aver condiviso la tua esperienza al Grand Hotel e per le tue belle parole. Siamo lieti di sapere che hai apprezzato le strutture dell'hotel e i servizi del nostro staff. Saremo molto felici di darvi il benvenuto di nuovo alla vostra prossima visita a Kalamata.Ti auguriamo tutto il meglio,Il Grand Hotel Kalamata

10/10 Excellent

Tim

Stayed 1 night in Jul 2023
Response from The Grand Hotel Kalamata on 20 Jul 2023
Thank you!

10/10 Excellent

Luca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel an der Promenade, gut gelegen, ruhig und tolles Personal
Stayed 1 night in Jun 2023
Response from Grand Hotel Kalamata on 6 Jul 2023
Lieber Luca,Vielen Dank für Ihre Bewertung und Ihre netten Worte. Es war mir eine Freude, Sie hier bei uns zu haben. Wir wünschen Ihnen einen schönen Sommer und freuen uns, Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de luxe , très moderne et dominant une promnafe en bord de mer avec de nombreux restaurants. Les chambres sont superbes , toutes neuves. Seul le personnel semble un peu en rodage. Rien de grave.
Stayed 1 night in Jun 2023
Response from Grand Hotel Kalamata on 6 Jul 2023
Cher Bernard,Merci beaucoup pour votre avis et vos belles paroles. Nous sommes heureux que vous ayez apprécié notre tout nouvel hôtel et nos chambres ainsi que la belle région dans laquelle nous nous trouvons. Nous sommes désolés si vous avez senti que notre personnel était sous pression. Nous sommes vraiment motivés à faire un effort supplémentaire pour garder nos clients heureux. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Kalamata.Meilleurs vœux.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sans faute.
Hôtel flambant neuf. Personnel extrêmement serviable. Bar de qualité. Déjeuner à la carte de très bonne qualité. Hôtel typé « international ». Marbre omniprésent literie extrêmement confortable. Wifi rapide. Manque juste un bar sur le toit et un couvert pour le parking mais c’est des détails. La terrasse du restaurant est déjà très bien. Ne pas hésiter à prendre vue sur la mer. C’est magnifique bien que un peu bruyant en soirée mais la clim est silencieuse et super efficace donc possible de fermer la fenêtre avec une très bonne insonorisation.
Chambre
Hôtel et terrasse
Lobby
Bar
Stayed 2 nights in May 2023
Response from Grand Hotel Team on 8 Jun 2023
Dear guest,Thank you for taking the time to share your wonderful experience at our brand new hotel. We greatly appreciate your feedback and are delighted to hear that you found our staff to be extremely helpful.Providing exceptional service is our top priority, and we are thrilled that our team exceeded your expectations.We look forward to welcoming you back in the future and providing you with another exceptional stay.Kind regards,