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Sheraton Kona Resort & Spa at Keauhou Bay

Photo gallery for Sheraton Kona Resort & Spa at Keauhou Bay

Featured image
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
Beach nearby, free beach shuttle
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Sheraton Kona Resort & Spa at Keauhou Bay

Sheraton Kona Resort & Spa at Keauhou Bay

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
78-128 Ehukai St, Kailua-Kona, HI, 96740

Explore the area

  • Popular LocationHaleo Luau2 min walk
  • Popular LocationKeauhou Bay Beach6 min walk
  • Popular LocationKona Country Club13 min walk
  • AirportKailua-Kona, HI (KOA-Kona Intl.)28 min drive

Choose dates to view prices

About this area

Kailua-Kona

Located in Kailua-Kona, Sheraton Kona Resort & Spa at Keauhou Bay is near the beach. Kailua-Kona Wharf and Swing Zone are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kahalu'u Beach Park and Magic Sands Beach. Travelling with kids? Consider Kona Le'a Plantation and Haleo Luau. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.

What's nearby

  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 20 min walk

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 28 min drive

Restaurants

  • Where to eat
  • Rays on the Bay – Ocean-view restaurant with a bar offering local cuisine. Serves breakfast and dinner daily. Reservations required.
  • Holua Poolside Bar and Lo – Poolside restaurant with a bar. Serves lunch, dinner and light fare daily.
  • Haleo Luau – Ocean-view theme restaurant with a bar offering international cuisine. Serves dinner on selected days. Reservations required.
  • Kaiulu Sheraton Club Loun – Ocean-view restaurant. Open daily.

About this property

Sheraton Kona Resort & Spa at Keauhou Bay

4-star, family-friendly resort near Kahalu'u Beach Park
This smoke-free resort features 4 restaurants, 2 outdoor pools and a full-service spa. A beach shuttle is free. Other amenities include a restaurant, a 24-hour health club and a bar/lounge. All 508 rooms boast deep soaking bathtubs, and offer furnished lanais and LCD TVs. Guests will also find fridges, minibars and premium bedding. Housekeeping is available on request.
Sheraton Kona Resort & Spa at Keauhou Bay offers 508 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

55-inch LCD televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a 24-hour health club, a spa tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and public transport

  • Self parking on site (USD 25 per night)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 29.95-29.99 for adults and USD 12.50-15.00 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Shopping
  • Hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • Conference space (5740 square feet)
  • Meeting rooms 4

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Furnished lanai

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per day
Dogs and cats welcome
Up to 40 lbs/18 kg
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 70.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.41 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 29.95 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)
  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 27-4750769
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keauhou Resort
Sheraton Keauhou
Sheraton Kona Resort Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Sheraton Resort Keauhou
Sheraton Kailua-Kona
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Keauhou Bay Resort And Spa
Sheraton Kona Keauhou Bay
Sheraton Kona Resort Keauhou Bay
Sheraton Kona Keauhou Bay Kailua-Kona
Sheraton Kona Resort Spa at Keauhou Bay
Sheraton Kona Keauhou KailuaK
Sheraton Kona & Spa At Keauhou
Sheraton Kona Resort & Spa at Keauhou Bay Resort
Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 372 out of 983 reviews
5 - Excellent 38%
Rating 4 - Good. 320 out of 983 reviews
4 - Good 33%
Rating 3 - Okay. 157 out of 983 reviews
3 - Okay 16%
Rating 2 - Poor. 75 out of 983 reviews
2 - Poor 8%
Rating 1 - Terrible. 59 out of 983 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful there. It also had 2 pools one for kids and one for adults. It was calm and pretty quiet too.
Stayed 6 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. loved my stay
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the proximity to Hawaii, close to downtown shopping (not walking distance) and right along the ocean, great views, spectacular sunsets. The pool and slide, the restaurant and bar were all above par.
Stayed 5 nights in Jul 2021

3/5 Okay

Travelled with family, Travelled with partner
This is a property for relaxation for couples and younger families. We enjoyed the beauty of the grounds. The property needs an upgrade. I love the history of the property.
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on ocean front with a very nice scenic walkway. Convenient dining options. A special manta ray deck to watch the nightly manta ray tour boats congregate here. Property is located away from the busy Kalua (downtown) area.
Stayed 9 nights in Jun 2021