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Reviews of Chita Lodge - Kafue

3 out of 5
Chita Lodge - Kafue
Kafue Road, Plot F484A, Kafue, Lusaka

Reviews

6.8
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.6/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
few days close to Kafue river.
Great environment, some friendly staff but hotel is not service oriented at all. The reception seemed to be angry to have to receive guests or provide any (standard) service requested. Rooms with the bare minimum but clean. Nice game walk with a friendly ranger.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are very polite and willing to go out of their way to ensure my needs were met. Further the property is on the banks of Kafue River, making it a perfect location for a water lover like myself.
Stayed 1 night in Nov 2019

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Francis on 2 May 2019
Thank you for your review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019
Response from Francis on 2 May 2019
Thank you for your review

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Staff & service, room comfort
Epic Failure
I wanted a place to relax for the Holiday but Chita lodge was the total opposite. It was a very stressful stay. Please DO NOT book Chita lodge Kafue during holidays. They were understaff on Christmas day and service was horrible. Then the following days after Christmas service improve once, then it went back to horrible even though the lodge wasnt fully booked. We waited over an hour to get a waiter/waitress,while they were many around just hanging around. We had to actually requested someone to come and attend to us. By then I was so upset that I took a taxi to town to buy a late lunch and dinner. Also they are not vegetarian friendly. The lodge had the same menu for lunch and dinner throughout my entire stay. At night that same menu most meal was not available. Additionally, the room that was advertise on hotel.com was different then the room we stayed in. It was just a normal size room with no closet, nothing to hang clothes/jackets, no bedside lamp tables, and no rack in the bathroom to hang towels. Housekeeping didn't come until 14 hrs to clean the room. I wouldn't recommend Chita lodge Kafue especially around the holiday because of their lack service.
Stayed 4 nights in Dec 2018
Response from Francis Lungu on 12 Jan 2019
We at Chita Lodges & Resorts wishes to express our disappointment at the way you were treated during your stay at our Kafue Lodge. Management held a meeting with the staff on duty during the time of your stay and action has been taken to avoid a similar occurrence of events. We also appreciate you highlighting the nature of events that took place so that we can sort out and make our resort a better place. Kind regards, on behalf of Management.

8/10 Good

Chengo, Lusaka

Liked: Cleanliness, property conditions & facilities, room comfort
The property is large and well maintained and the food is great. I didnt like the load MUSIC in the evening at the pool side and the lounge bar/restuarant.I found it hard to rest/sleep back at my room.The music went on till around mid night.
Stayed 1 night in Aug 2018

10/10 Excellent

James, Yonkers ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at lusaka
Stayed 10 nights in May 2018