Thank you for your high praise Lucy, for it is greatly appreciated. If there was anything specific about your stay that you liked, or if there was a specific employee you would like to mention please feel free to do so. Thank you for choosing to stay with us!

I'm really sorry to hear that you weren't able to get a room with us. I understand how frustrating and inconvenient that must be, especially if you were counting on staying here. To help resolve this issue as quickly as possible, could you please provide me with a few more details? Specifically, could you let me know your reservation details? This information will allow me to discuss the matter thoroughly with the hotel and work towards a solution for you. Thank you for your patience and understanding.

Thank you for your feedback. We're sorry to hear that your stay wasn't satisfactory. Could you please provide more details about your experience? This will help us address the issues and improve our services. We hope to have the opportunity to serve you better in the future.

We're sorry to hear that your experience didn't meet your expectations. We genuinely value all feedback, and we're disappointed that we weren't able to provide you with a satisfactory experience. If there's anything specific you'd like to share with us about your visit, please don't hesitate to reach out. We're committed to continuously improving, and your input is invaluable to us.

Thank you so much for your wonderful review of our hotel Kathleen! We are so happy that you enjoyed your stay with us and can't wait to have you back with us again!

We're thrilled to hear that you enjoyed your experience at The Alaskan Hotel and Bar! Creating a beautiful and welcoming environment for our guests is always a top priority, so it's wonderful to know that you appreciated the effort we put into our interior design. Maintaining cleanliness is also incredibly important to us, and we're glad to hear that it met your expectations. Our staff takes great pride in providing friendly and attentive service, so your kind words about them mean a lot. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back again soon!

Thank you so much for your wonderful review of our hotel! We look forward to seeing you again!

Dear Vernon,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a wonderful stay and that our staff could assist you promptly and effectively.Ensuring our guests' comfort and satisfaction is always our top priority, and it's incredibly rewarding to know that we could make a difference for you by reuniting you with your personal item before your departure. Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts.We can't wait to welcome you back for another fantastic stay! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Until then, safe travels and warm regards!Best Regards, Michael

Dear Jerimiah,Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed your experience with us. It's truly rewarding to know that our restoration efforts resonated with you and that you found the ambiance to be cozy and comfortable.Your feedback regarding the gramma's attic smell is valuable to us, and we appreciate your suggestion. We'll certainly look into air filters or fresheners to further enhance the atmosphere and ensure every guest has a delightful stay.We hope to welcome you back soon for another memorable visit! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing The Alaskan Hotel and Bar, and for your kind words.Respectfully, Michael

Hi Tarek, Thank you for taking the time to provide us with feedback, as this helps us to improve. Thank you for staying with us, and we look forward to seeing you again.Respectfully, Michael

Good Afternoon Michael,Thank you for taking the time to provide us with your feedback this truly does help us to improve on many diverse levels. You are appreciated more than you will ever know. Have a great evening, it was a pleasure meeting you. Respectfully

Robert,As always it was nice to see you again. Thank you for taking the time to provide us with your feedback as this does help us to improve. We look forward to seeing you again. Respectfully

Good Afternoon Gary,I am glad you were able to enjoy your stay once we were able to accommodate your needs. I am glad that you felt comfortable enough to reach out to our front desk staff. The Alaskan Hotel and Bar strives to make each and every guest as comfortable as possible. The stairs are one of the permanent fixtures in The Alaskan Hotel that all of our guests and staff enjoy lol. The positive news concerning these stairs is you were able to get your daily exercise in within a very short period of time. So instead of your daily exercise regiment taking up a lot of your time that is always better spent elsewhere The Alaskan Hotel enabled you to focus on earning your angel wings instead. It was a pleasure meeting you. Thank you for just being you!!!!We look forward to seeing you in the future.Respectfully,Teresa

Good Afternoon Robert,I am thankful that we were able to upgrade you to your own restroom with your current stay with us. Comfort is an amenity that we able to assist with. Have a restful day, and a great day off. It was a pleasure meeting you this morning.Respectfully,Teresa

Thank you Effron! We truly enjoyed having you stay with us. Hope you come see us again whenever you're passing through Juneau :)

Thank you for the wonderful words and we are so happy you've been enjoying your stay!

Hi Edward,I’m sorry that you had a horrible experience with the noise outside. We gave you a free upgrade from a shared bathroom to a private bath at no extra cost before you even checked in for your convenience. I’m glad you thought the front desk was friendly and that the rooms were clean. Wish you had told us about the loudness. We would have believed you and placed you elsewhere in hopes it’s a bit quieter (however, noises outside of our hotel are out of our control). But you never even gave us the chance to even make it right since you didn’t let us know until this review. We really care about our guests and regret that you had a bad experience and hope you give us another chance if you come through Juneau.

Thank you so much for the wonderful feedback, Koen. It was great to have you both stay with us. Wishing you safe travels back to the Netherlands. :) If you're ever coming back through Juneau, we hope you come see us again.

Thank you for taking the time to leave us with your feedback!! It truly is appreciated. Look forward to seeing you again.Respectfully,The Alaskan Hotel and Bar Reservation Desk

Thank you for the feedback Arturo! Hope you come stay with us again.

Thank you Cameron for taking the time to leave us a wonderful review. I am glad you enjoyed your stay and we look forward to seeing you again.

Thank you for taking the time to provide your feedback, it truly does help us to improve. As in to where we may not put kitchen equipment in each of the kitchenette rooms, we do have everything any cook would want provided including but not limited to; Pots, Pans, Frying Pans, and even Rice Cookers. A diverse range of silverware, including but not limited to Knives, Forks, Spoons, Spatula's, Big Spoons with our without straining capability, pairing knives, big kitchen knives, salad tongs and so on. Please keep in mind that the kitchen equipment does stay with the hotel upon check out.Once again thank you for your honest feedback, your integrity, does shine through your review.RespectfullyThe Alaskan Hotel and Bar Front Desk

So sorry you had such a bad experience. Wish you had told us sometime in the 5 nights/6 days that you stayed with us so we could've made it right with you. We pride ourselves in keeping our guests happy and are continually working to maintain our historic hotel. If you ever come through Juneau again, please call us and let us make it up to you.

James,It truly was a pleasure meeting both you folks, we look forward to seeing you again someday. The Alaskan Hotel and Bar is currently going through our winter cleaning to overhaul everything from the ceiling to the floors, carpets, windows and so on. This allows us to bring in the new year with a breathe of fresh air inside and out. We are thrilled that you were able to meet our bears safely. They truly are awesome to watch, they play and eat like children lol...They put smiles on all of our faces. Have a great winter, and I thank you so much for taking the time to leave us feedback on your stay with us as it truly does help us to improve.Respectfully,The Alaskan Hotel and Bar

Thank you for taking the time to give us a review! We appreciate your business and hope you stay with us again in your future travels.

Robert,Thank you for taking the time to provide us with your feedback, it truly does help us to improve.RespectfullyThe Alaskan Hotel and Bar

Diana,I truly do appreciate your honesty that comes with a breathe of fresh air. Most guests do not take the time to provide us with feedback, or if they do it is cut and dry. Good or Bad. I do apologize for the rude behavior of our College students from another country. When you come from a 3rd world country that is very small, your attitude at the end of the season would be a little brass when you are having to face going home, after enjoying a summer away. It is a diversified experience for all involved on many different levels. I am truly thankful that we are so blessed here in the United States, where we are taught from day one social etiquette. Your review warmed my heart. I thank you once again for your honesty with the integrity that shown through your review!Respectfully,Teresa/The Alaskan Hotel and Bar Front Desk

Thank you for taking the time to provide us with your feedback, it truly does help us improve

Andrew,Thank you for your feedback. I hope you are feeling better. As a precaution we have closed your room for 10 days and taken the necessary steps to insure decontamination for future guests. We truly appreciated you letting us know, so that we could stop any cross infections that may have started. Thank you once again for your honesty and Integrity. Respectfully,The Alaskan Hotel and Bar Staff

Upon investigation i figured out which bartender that was on duty that night. He had been trained, but obviously not enough. We will train him much more thoroughly.Thank you for alerting us to this.I am so sorry you had to be his first checkin at night.Bettye Adams

Thank yo so much for the positive review.Bettye

Thank youBettye

Thank you for taking time to rate us. Wish you were more specific, because we are trying our best to improve ourself everyday!

Thank you for the kind review!

Thank you so much for your wonderful review!

Thank you for taking time to rate us!

Thank you for taking the time to provide us with your feedback, It helps us to improve.

Thank you so much for your good review!

Thank you for taking time to rate us. We read each review and we try our best to improve ourself. Thank you for the understanding and the kind words about our staff!

Thank you so much for your wonderful review!

Thank you for your review!

Thank you for your good review! We really appreciate the feed back and it helps us improve.

Thank you for your honest review.

Thank you for your review!