Search Hotels Near Jose Francisco Saybe Theater, San Pedro Sula

"Staff is super untrained. They’re rude and just don’t seem capable of providing basic customer service. I got to my room and there was no soap. Took them a while to bring it up, and then the AC wasn’t working. I called again and they sent someone from maintenance, who was honestly the only kind and helpful person I dealt with the whole time. He reset the AC and asked me to wait another 30 minutes. After about 20 more minutes (so over an hour at this point, in that heat), I called back and insisted on a room change. I was traveling with a newborn and they really didn’t seem to care at all. Pool staff is also rude and completely careless about the guest experience. The only good thing about this hotel is the breakfast. Other than that, I would strongly advise against staying here. Also, the room had hair on the floor when I arrived."

"Atención excelente, súper limpio, personal amable"

"Todo muy bien, buen desayuno, solamente que ya deben de darle un poco de mantenimiento a las habitaciones. Pero fue una muy excelente estadia."

"Habitación amplia y bien iluminada Muy limpia. Muy buen desayuno Personal amable y profesional"

"Mejorar televisores"

"Great stay "

"Muy limpio y buen servicio ..dan ganas de volver .y en muy buena área"

"Fresh breakfast and clean environment "

"Inconvenient parking with few spots that were tiny in width. Terribly slow poolside wait times for simple drinks during periods of no activity. Room not ready for checkin at checkin time. Shorter pool hours than comparable hotels at this price point. Overall a pretty lackluster experience for a hotel that calls itself the best in the city. It really falls short of that target and we are not likely to stay there again. Some of the good bits: The pool is nice and the kid wading area is great. Bathrooms were clean, beds were cozy and AC was great even on the hottest days."