Exterior

Reviews of Hampton Inn Joplin

2.5 out of 5
Hampton Inn Joplin
3107 E 36th St, Joplin, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 445 reviews" "
Rating 8 - Good. 131 out of 445 reviews" "
Rating 6 - Okay. 44 out of 445 reviews" "
Rating 4 - Poor. 16 out of 445 reviews" "
Rating 2 - Terrible. 11 out of 445 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Middleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and staff extremely friendly
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Brian, thank you for your kind words! The team at Hampton Inn Joplin is thrilled to hear you enjoyed the excellent breakfast and found our colleagues to be extremely friendly. We hope to welcome you back soon!

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Customer Service on 21 Apr 2024
Thank you for sharing your feedback, Nancy!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean, bed was comfortable, but the design of our room in this particular hotel was really bad. The bathroom doorway faces the beds and it is a noisy barn door. Impossible to open and close the door without without waking up others.
Stayed 1 night in Apr 2024
Response from Customer Service on 18 Apr 2024
Julie, we appreciate your constructive feedback. It's great to hear that you found the Hampton Inn Joplin to be clean and comfortable. Noted on the room design you mentioned. We're committed to ensuring a restful experience and will take your comments on the setup and the noise level of the bathroom door into consideration as we continuously strive to improve our guest experience. Thank you.

8/10 Good

Rodney

Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Rodney, thank you for taking the time to leave a rating for the Hampton Inn Joplin. We appreciate your positive feedback and look forward to welcoming you back soon.

10/10 Excellent

Corinne, Placerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best stays I have had.
Stayed 2 nights in Mar 2024
Response from Customer Service on 12 Mar 2024
Corinne, we're thrilled to read your enthusiastic comments. It's delightful to know that the Hampton Inn Joplin was able to offer you one of your best stay experiences. We really appreciate your support and look forward to your next visit.

10/10 Excellent

Darrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dislikes
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Darrin, thank you for your positive feedback. Hampton Inn Joplin continually strives for guest satisfaction, so it's fantastic to hear you found everything to your liking. We hope to welcome you back soon.

2/10 Terrible

Jon

Business traveller
Disliked: Room comfort
Not a great experience over all.
Not a good experience. I book 3 weeks prior on this app. When I arrived at the Hotal after a long drive, the King Room I booked was not available. They only had a full bed double. It was late and I needed a room so I went ahead and did it and they told me that they were able to lower my price. When I went to check out, the manager told me that that was not possible and therefore I paid for a king room, but had to sleep in a Double room. I will probably never use this app again.
Stayed 2 nights in Feb 2024
Response from Customer Service on 11 Feb 2024
Jon, we sincerely regret that the room you received was not the one you had specifically reserved. Ensuring our guests get the accommodations booked is of high priority to us. Likewise, we're sorry for any confusion regarding the final details of your bill. We value your feedback greatly as it helps us improve our communication and service delivery. We hope that you can reconsider the decision to not use the app again as we believe in continually improving our guest's experience.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfevt
Stayed 1 night in Feb 2024
Response from Customer Service on 4 Feb 2024
Maria, it's great to hear that you had an excellent experience at Hampton Inn Joplin. Our team strives to provide a seamless stay for each guest and we're thrilled to learn we hit the mark during your visit. Thank you for your review and we look forward to your next stay!

4/10 Poor

Billy

Stayed 1 night in Jan 2024
Response from Customer Service on 21 Jan 2024
Thanks for the feedback, Billy.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 Good

Thomas, Merrimack

Stayed 1 night in Jan 2024
Response from Customer Service on 16 Jan 2024
Thomas, it's fantastic to hear that your experience at the Hampton Inn Joplin was generally positive. We're grateful for your valuable feedback and hope to welcome you back for an even better stay next time. Safe travels!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Karen, it's wonderful to see your five-star rating for Hampton Inn Joplin. We're glad you had an excellent experience and hope to welcome you back in the near future. Thank you for choosing us for your stay.

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
We enjoyed our stay. Clean room, clean bathroom, comfortable bed and friendly desk attendant. Would recommend staying here.
Stayed 1 night in Dec 2023
Response from Customer Service on 4 Jan 2024
Gayla, we're thrilled you enjoyed your time at Hampton Inn Joplin! It's wonderful to hear your appreciation for our well-kept facilities, comfortable bedding, and amiable front-desk team member. Your word-of-mouth recommendation means a lot to us, and it confirms that we successfully created a welcoming environment for you. We can't wait to provide another great stay for you in the future!

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room was great. Clean, the bed was very comfortable. The breakfast needs a lot of help. Did not have the usual items you see on a hotel breakfast. No biscuits, gravy, The eggs were awful. I’ll stay there again but will not be eating there breakfast. Chick Fil A is right across the parking lot
Stayed 1 night in Dec 2023
Response from Customer Service on 25 Dec 2023
Lisa, it's wonderful to hear you found your room at Hampton Inn Joplin to be comfortable and immaculate. We regret to hear your experience with breakfast did not meet your expectations. We continue to learn from guest feedback to enhance our dining options, and we appreciate your valuable input. We look forward to your next visit and hopefully improving upon your breakfast experience.

4/10 Poor

Robert

Business traveller
Disliked: Amenities, property conditions & facilities
Instead of a chair they put a footstool under table kind of low to sit on. Bathroom walk in shower leaks water in whole bathroom floor.
Stayed 1 night in Dec 2023
Response from Customer Service on 21 Dec 2023
Robert, we're disappointed to see that your stay didn't meet your expectations. We understand there were issues with the seating in your room and the condition of the bathroom facilities. We're always striving to improve and your feedback gives us clear areas to focus on. We hope that despite these problems, you will give us another chance in the future. We're committed to providing you with an experience that you'll find enjoyable and comfortable.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 19 Dec 2023
Thank you for the great rating, Rhonda!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Joplin! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 17 Dec 2023
Thank you for the excellent rating, Alice!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn Joplin! We look forward to hosting you again soon.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Dec 2023
Thank you for the amazing rating!It's great your time at Hampton Inn Joplin was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet. Breakfast was OK.
Stayed 1 night in Nov 2023
Response from Customer Service on 30 Nov 2023
Lynn, it's wonderful to know that you found your room at Hampton Inn Joplin to be pleasant and serene. We're also glad to hear that the breakfast met your standards. We'd be delighted to make your experience even better the next time you stay with us. Thank you for your review.

10/10 Excellent

Thomas

Odd closet.
Very nice hotel. My only complaint would be that the "closet" was very odd. Just a narrow space behind a curtain with a few pegs to hang things on. And just three pegs to hang towels on in the bathroom and two small towel bars for rags or hand towels. It didn't matter much since we only stayed one night. If we had stayed longer, it would have been inconvenient.
Stayed 1 night in Nov 2023
Response from Customer Service on 14 Nov 2023
Thomas, thank you for sharing your feedback about your experience at Hampton Inn Joplin. We appreciate you highlighting our hotel's ambiance. Concerning your comments on the storage and towel arrangement, we continuously strive for improvements and welcome all suggestions from our valued guests. If your travels bring you back to Joplin, we look forward to offering you an enhanced stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in Joplin
Updated, well-maintained property and rooms. Exceptionally friendly and accomodating, with all those great breakfast choices I've come to expect from Hampton.
Stayed 1 night in Nov 2023
Response from Customer Service on 14 Nov 2023
Mark, it's wonderful to hear that you appreciated the refreshed and well-kept ambiance of Hampton Inn Joplin. Our team members take pride in offering top-notch service and we're thrilled that you found our breakfast selection to be up to your expectations. We appreciate your review and look forward to your next visit.

6/10 Okay

Caroline

Stayed 1 night in Nov 2023
Response from Customer Service on 29 Nov 2023
Caroline, thank you for taking the time to rate your stay. We understand there's room for improvement and we hope to have another chance to provide a more satisfying experience on your next visit.

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint was that this property allows dog and the ones next to us barked constantly
Stayed 1 night in Nov 2023
Response from Customer Service on 7 Nov 2023
Regina, thank you for choosing the Hampton Inn Joplin. We appreciate your feedback about pets at our property. Our aim is to ensure all our guests have a peaceful and enjoyable stay and we regret if this was not the case due to the noise. We will certainly review our pet policy to prevent these instances in the future. We hope to welcome you back providing a more serene experience.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , everything accommodating
Stayed 1 night in Oct 2023
Response from Customer Service on 10 Oct 2023
Sharon, thank you for your review. We are thrilled to know you found the Hampton Inn Joplin to be spotless and accommodating for your stay. Your feedback is much appreciated and we look forward to welcoming you back the next time your travels bring you to Joplin.

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Oct 2023
Response from Customer Service on 4 Oct 2023
Brad, it's fantastic to see how much you enjoyed your visit to Hampton Inn Joplin! On behalf of our entire team, we are delighted that your stay was everything you hoped for. Your comments are valuable to us and help guide our continued efforts to offer an exceptional guest experience. We hope to see you again soon in the future!

10/10 Excellent

geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy stay. The staff were great and the room very comfortable.
Stayed 1 night in Sep 2023
Response from Customer Service on 29 Sept 2023
Geoffrey, thank you for sharing your experience at Hampton Inn Joplin. We're delighted to hear you had a comfortable stay and appreciated our dedicated team members. We hope to welcome you back the next time you're in town.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredible
Stayed 1 night in Sep 2023
Response from Customer Service on 29 Sept 2023
Geoffrey, thank you for your excellent review. We're delighted to hear that you had a grand experience at the Hampton Inn Joplin. It is wonderful to learn that our team members' service left a positive impression on you. We can't wait to welcome you back on your next visit.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway. Many good restraunts nearby. Great staff.
Stayed 5 nights in Sep 2023
Response from Customer Service on 27 Sept 2023
Raymond, thank you for sharing your experience at Hampton Inn Joplin. It's a delight to hear that our location was convenient for your travel needs. We're also pleased that our team was able to enhance your stay. We hope to welcome you back to our hotel in the future.

6/10 Okay

Terry

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 13 Sept 2023
Terry, thank you for your rating. It seems you've had a neutral experience during your stay. We aim for complete satisfaction for all our guests at Hampton Inn Joplin. If you wish to share any specific details about your stay, please don't hesitate to contact us directly. Your feedback will be greatly appreciated to help us continually improve our services.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Service on 1 Sept 2023
Steven, we're thrilled to see your perfect rating of Hampton Inn Joplin! We're glad we could deliver an exceptional stay for you and appreciate you taking the time to rate us. We look forward to welcoming you back on your next trip to Joplin.

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only slight drawback was tiny bed pillows.
Stayed 2 nights in Aug 2023
Response from Customer Service on 22 Aug 2023
Jacquelyn, we're thrilled you had an overall positive stay at Hampton Inn Joplin. We appreciate your feedback regarding the size of the pillows and will take this into consideration as we continuously strive to improve. We hope to have the opportunity to host you again in the future. Safe travels!

2/10 Terrible

katie

Disliked: Cleanliness, amenities, property conditions & facilities
Ol
Stayed 1 night in Aug 2023
Response from Customer Service on 20 Aug 2023
Katie, it's regrettable to hear about your experience. We take feedback like yours very seriously and continually strive to enhance our guests' stays. We're confident that given another chance, we can provide a more satisfactory stay in the future.

10/10 Excellent

Kathryn

Travelled with family
Liked: Amenities
The room has a strange smell but otherwise very clean! Nice front desk staff/professional.
Stayed 1 night in Aug 2023
Response from Customer Service on 15 Aug 2023
Kathryn, it's lovely to hear such positive comments about your stay at Hampton Inn Joplin, especially about the professionalism of the front desk team. We're sorry to hear of an unusual aroma in your room - rest assured, we prioritize the cleanliness and upkeep of all our rooms to maintain guest comfort. Your feedback allows us to continually improve our guest experience. Thank you for bringing this to our attention. We hope to see you again soon!

8/10 Good

Hieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and convenient
Stayed 3 nights in Aug 2023
Response from Customer Service on 9 Aug 2023
Hello Hieu,Hampton Inn Joplin thanks you for sharing your feedback. We're thrilled that you found our location to be advantageous and savored the calm atmosphere. We look forward to accommodating you in the future for another enjoyable stay. Safe travels!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff
Stayed 1 night in Jul 2023
Response from Customer Service on 1 Aug 2023
Thanks for the amazing review, Ron!It's excellent your time at Hampton Inn Joplin was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Thank you again for sharing your feedback!

10/10 Excellent

Jeremiah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Service on 22 Jul 2023
Jeremiah,Thank you for your recent stay with us. We appreciate that you took the time to leave us feedback even when words weren't necessary. Your rating speaks loudly and we're thrilled to know you had a pleasant experience.At Hampton Inn Joplin, we aim to provide our guests with a seamless stay, and your rating signals that we are succeeding in that endeavor. We value your time and the insight your feedback provides.We understand the value of silent appraisals and assure you that your appreciative nod in the format of a rating is much appreciated by our team. We continually strive to maintain and elevate the service and facilities for our guests and your affirmation acts as a motivation.Hope to host you again soon and perhaps then we'd have the opportunity to hear more about your experience or cater to any individual needs, or preferences you may have. It is always our main goal to ensure all our guests leave just as satisfied as you did.

10/10 Excellent

Hannah, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. The food was excellent.
Stayed 1 night in Jul 2023
Response from Customer Service on 17 Jul 2023
Thank you for the kind words, Hannah!It's excellent you enjoyed your time at Hampton Inn Joplin! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

10/10 Excellent

Cindy

Stayed 2 nights in Jul 2023
Response from Customer Service on 29 Jul 2023
Hello Cindy,Thank you for grading your stay at Hampton Inn Joplin. We are thrilled you found us worthy of the highest score! We look forward to welcoming you back during your future travels. Safe journeys!

10/10 Excellent

Steven, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Jun 2023
Response from Customer Service on 4 Jul 2023
Thank you for the great review, Steven! We're happy you had a pleasant experience with us! It's lovely you enjoyed your time at Hampton Inn Joplin so much. That's what we like to see! We look forward to hosting you again soon for an even better experience! Have a lovely day!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the well-kept pool area and everything was very clean. They obviously know that details are important. There was even a bin with pool toys. Great breakfast too.
Stayed 1 night in Jun 2023
Response from Customer Service on 24 Jun 2023
Lori, thank you for taking the time to share your experience at Hampton Inn Joplin. We are delighted to hear that you loved the condition and cleanliness of our pool area. Attention to detail is something we prioritize, and it's rewarding to know that it was evident during your stay.We're pleased to hear that you enjoyed the variety and quality of our breakfast offerings. Providing a great start to the day is important to us, and we're glad that it met your expectations.Your kind words mean a lot to us, and we truly appreciate your recommendation. It would be our pleasure to welcome you back on your future visits, and we look forward to providing you with another exceptional experience.

2/10 Terrible

Diane

Travelled with family
Liked: Staff & service
Mattress was terrible
Stayed 1 night in Jun 2023
Response from Customer Service on 24 Jun 2023
We appreciate your feedback, Diane.We're disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.

10/10 Excellent

Prax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Customer Service on 20 Jun 2023
Thank you for this excellent rating, Prax!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn Joplin! We'd love to host you again someday for yet another unforgettable visit.

2/10 Terrible

robert

Stayed 1 night in Jun 2023
Response from Customer Service on 5 Jul 2023
We appreciate you taking the time to share your feedback, Robert.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We strive to be much better, and we aplogize we couldn't accommodate your needs to the fullest. We hope you give us another chance to share a more positive experience with you soon.

2/10 Terrible

robert

Stayed 1 night in Jun 2023
Response from Customer Service on 4 Jul 2023
We appreciate the feedback, Robert.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

2/10 Terrible

jane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Customer Service on 25 May 2023
We appreciate your feedback, Jane.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was nice and clean. The staff were friendly, courteous and smiling.
Stayed 1 night in May 2023
Response from Customer Service on 21 May 2023
Thanks for the fantastic review, Alice!It's excellent you had such an amazing stay at Hampton Inn Joplin! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

10/10 Excellent

William

Stayed 1 night in May 2023
Response from Customer Service on 31 May 2023
Thank you for sharing your perfect rating with us, William!It's wonderful to see how much you appreciated your time at Hampton Inn Joplin! We want everyone to feel right at home at Hampton Inn Joplin. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Debra

Stayed 1 night in May 2023
Response from Customer Service on 25 May 2023
Debra, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn Joplin!

10/10 Excellent

Daniel

Stayed 1 night in Apr 2023
Response from Customer Service on 1 May 2023
Thanks for the perfect rating, Daniel! We can't wait to see you again soon for another amazing experience at Hampton Inn Joplin!

8/10 Good

Rusty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2023
Response from Customer Service on 30 Apr 2023
Thanks for the 4/5 rating, Rusty!We're happy you had such a lovely stay at Hampton Inn Joplin! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Excellent

hess

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy with Hampton inns.
Stayed 1 night in Apr 2023
Response from Customer Service on 25 Apr 2023
Thanks for sharing this perfect rating, Hess!We're thrilled to hear you enjoyed your stay at Hampton Inn Joplin! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!