Search Hotels Near Jonestown Memorial, Oakland

"Very accomadating , would recommend friends to stay at this perfect hotel"

"Front desk staff were very nice and welcoming. Lobby seemed decent enough. Never ate any food although I did receive a complimentary breakfast ticket which was nice. Room was ok. First floor at end of property. "Water view" was waterway view with buildings across the street and a homeless mini camp. The room's carpet was stained in multiple places, some of which were maybe food or other fluids that stood out on the dark carpet. I'm thinking they could have been cleaned up. Then there were other darker stains. It's either time for new carpet or much better cleaning protocols. When I exited the bed, and used my shoes, they stuck to the ground. Again, the carpet clearly needed attention. The bathroom towels had long hairs in them, as did the shower - never a good experience. Outlets were loose. The bed had a very clear divet in the middle, so I slept on one side. If I was staying for multiple nights, I definitely would have asked for another room. One night, and barely that I just dealt with it. Also, the cleaning staff were rather loud in the morning. Glad to know they get along and enjoyed seeing each other, but it was 7am and they continued off and on til at least 8 am! I can't say I've ever heard the cleaning staff in other hotels I've visited in my 40 years of traveling."

"The only that I noticed was that the online pictures of the lobby and the rooms were not current. Carpeting throughout was in need of either replacement or a deep cleaning. But other then that the rooms were clean, had plenty of towels and most importantly for me was the shower, toilets, and bathroom floor were very clean as was the bedding."

"Room was clean. Toilet bowl cover had to be moved in order to flush. There were abandoned cars and homeless people living in the parking lot. I had to leave my ID in exchange to use the iron and board - and I had to go get it and walk it back… super weird. The lobby was closed to guests, so just a walk up window from the parking lot. If staff is scared, makes me feel unsafe. The AC unit in the room was damaged, and the heater didn’t work - I was freezing. The phone was ripped out of the wall, so I couldn’t call the front desk. Also, they only provide a bar of soap - and I forgot shampoo. UGH "

"Nice"

"My coffee maker has cleaning clemaicla in it that mixed into my coffee. They replaced it however when I complained to the GM she responded after 5 days then implied I was lying. I kept the original coffee maker in the room to verify. They do not take your concerns seriously and will stonewall you."

"Shower head cracked from the top spray water everywhere"

"Ice room, adequate food in the restaurant"

"The shower was dirty with no conditioner or shampoo. The room smelled like smoke, it was loud and too expensive for the quality of the room . The beds were comfy but the upstairs room was loud."