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Reviews of Glex Hotel Pandan City

2 out of 5
Glex Hotel Pandan City
No. 6, Jalan Pandan Ria 6, Kangkar Tebrau, Johor Bahru, Johor Bahru, Johor

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

6.0/10

Cleanliness

4.8/10

Staff & service

2.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nasrul

Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean
Spacious room and clean
Stayed 1 night in Sep 2020
Response from Leo on 2 Oct 2020
Thank you for your appreciation. We hope to give you consistent service every time. Regards, Leo

2/10 Terrible

Mdg

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude
Help desk rude n customer service not helpful n blaimed me. U can check cctv to check my feedback. Tq
Stayed 2 nights in Jul 2020
Response from Marie on 12 Jul 2020
Thank you for bringing this to our notice. As stated, the behavior of the staff was not pleasant towards you. We will look personally into this matter and assure your next visit will be a pleasant one. Regards, Marie!