Search Hotels Near John F Kennedy Civic Center, Lowell

"great, could not open the free bottle, no smart tv, no coffee maker or free coffee. otherwise all fabulous. "

"Great staff who were super friendly and went above and beyond. Thank you!"

"everything perfect, except for the fact that theres no real door for the bathroom :/"

"I asked for extra blankets 5 times and only received an extra 2 pillows. I asked for extra towels and received none. The ticket for the parking garage did not work to let me out so I had to park and go in to get it fixed. I told the person at the breakfast buffet that the meal should have been included in my room, but if it wasn't to charge it to my room. She asked me 3 times and I told her the same answer every time. She then followed me down to the elevator, stopped at the desk to ask if it was included in my room and then yelled to me at the elevator that I had to pay for my breakfast. I again told her my room number and told her to charge it to my room. Embarrassing to say the least."

"Staff were fabulous "

"The staff were great. We had questions about how to get around on the subway and was given a map and explained what lines to get on and even circled things for us. The shuttle actually took us to the subway station for free! The free airport shuttle was amazing. I was told to call after we got our luggage and I did and in about 15 min the shuttle was there. I Would recommend this hotel. "

"Enjoyed stay but was looking forward to starbucks early in the morning and it never did open.The pool was also closed for 3 days.overall very lovely place"

"Clean, updated, good breakfast "

"The hotel was very luxurious and super clean. Staff very friendly and helpful. I definitely recommend staying here even if it’s on the pricey side. I highly recommend. "