Search Hotels Near Joao Fernandes Viewpoint, Búzios

"We had a very mixed experience at Own Búzios. While the staff was initially very kind and the location is excellent conveniently across from a grocery store and easy to get around the room and maintenance issues were disappointing. We were first checked into a room with a shared bathroom despite booking a Premium Double. Once rectified, the second room had a broken AC. We eventually landed in a third room that felt quite run-down with stained sheets. The garden was poorly maintained, with high weeds and even mushrooms growing on the porch. The main positives were the very comfortable bed, a nice pool area for a post-beach swim, and the friendly initial welcome. However, these were overshadowed by a lack of property maintenance and a repetitive breakfast that seemed recycled over our four-day stay. Another down side m was the checkout experience where we were presented with an open bar tab. It felt like they tried to charge us for our "complimentary" welcome drinks, and the staff seemed irritated when we disputed it. Next time, I’ll likely try one of the nearby pousadas instead."

"Location, Location"

"Excelente "

"5 star only because 6 star not an option. Every detail at this lodging was designed to make stays here relaxing. Quiet even though close to busy beach. Great staff. Pool was warm but not a spa. Perfect for swimming. Onsite steam room. Great view from our room. Had exercise facility which is unusual for lodging this size. Great breakfast. We ate dinner in the onsite restaurant 3 nights because so convenient. Each night excellent including the pizza one night. We happened to meet the owner who was friendly and helpful and generous with his time. 6 minute walk to fernandes beach steep downhill. "

"Buen desayuno, habitaciones amplias pero un poco antiguas "

"Kind and friendly staff. Very welcoming. Always attentive "

"What an amazing staff, grounds, and upkeep of the property is impeccable. Our room was cleaned daily. Gorgeous views and a beautiful pool."

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Great staff, beautiful views! Rooms and facilities could use a refreshing. Overall, it was a great value!"