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Reviews of Wanda Realm Jinhua

4 out of 5
Wanda Realm Jinhua
799 South Dongshi Street, Jing Dong District, Jinhua, Zhejiang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 36 reviews" "
Rating 8 - Good. 11 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Right opposite a shopping mall
Stayed 1 night in Oct 2021
Response from Caesar on 27 May 2023
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. About the temperature we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, very clean and excellent value. As a westerner on a business trip, I want a clean, bright room, smooth check-in and some choices at the breakfast buffet. Wanda Realm delivered on all. My only complaint was that our room was too hot at night (24 degrees) and the AC was turned off for the season, so could not cool down. Hotel staff opened the window on our second night, which helped a little. In fairness, it was 20 degrees outside at the end of December, so very unseasonably warm.
Stayed 2 nights in Dec 2019
Response from Wanda Realm Jinhua on 9 Jan 2020
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. About the temperature we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Welcome to choose our hotel again!

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service
Room service was lackluster. I ordered a club sandwich and they failed to tell me they were out of chicken. Instead they sent me the sandwich with everything but the chicken. When I complained to the front desk, their solution was to refund less than half the cost of the meal. I did not eat the sandwich and it was not what I ordered so they should have refunded 100%.The language barrier was the problem and why I gave up.
Stayed 1 night in Dec 2019
Response from Wanda Realm Jinhua on 8 Jan 2020
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Rooms!
I booked the standard room but it felt more like an upgraded suite. Maybe it actually was and I didn't know it, but it had a separate living space and bedroom space (no door thofib) that was really nice. A beautiful hotel in general, staff had decent English skills. Breakfast is pricey but a great selection and of course convenient. I would stay here again for sure.
Stayed 1 night in Jan 2019
Response from Caesar on 27 May 2023
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Caesar on 27 May 2023
尊敬的宾客您好,非常感谢您对于酒店的喜爱,很高兴酒店的餐饮服务及住宿体验令您在此有一段愉快的入住经历。对于每位宾客,我们始终竭尽全力提供完善服务,以更完善的细节为您提供完美的入住享受。“知所需,心安为嘉”是我们秉承的待客之道,衷心的期待您再次下榻金华富力万达嘉华酒店。

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Favorite place to stay. Great service and love the food and shopping right around the corner.
Stayed 1 night in Dec 2018
Response from Caesar on 27 May 2023
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Caesar on 27 May 2023
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

8/10 Good

Ho Lam Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Caesar on 27 May 2023
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel location, next to shopping mall. Breakfast is a good spread of local and western cuisine.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
tidy and clean,very nice expence in hotel,the staff is also very nice,I will back later

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Gareth

Liked: Cleanliness, property conditions & facilities, room comfort
Service not what it used to be
This was my second stay here. The service has gone downhill since last year. The air conditioning wasn't on so my room was 28 degrees C. The buffet dinner and breakfast weren't anywhere near the quality and value they were before. Room service food was good. The concierge for left luggage is rarely there so we ended up having to take our luggage ourselves. The reception staff were of no help. It is a very nice hotel but the management need to take more interest to get it back to the standard it was before.
Stayed 3 nights in Feb 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new place
I beautiful new hotel with a beautiful mall next to hotel
Stayed 2 nights in Jan 2018

10/10 Excellent

ANNA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Wanda Experience
Great experience. Welcoming, clean, center of city. Great location.
Stayed 1 night in Jan 2018

6/10 Okay

sean, shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Very slow check in and check out
Both the check in and check out was very sliw compared to other hotels i have stayed in whilst in china
Stayed 2 nights in Jan 2018

10/10 Excellent

Kira, SF,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务很周到!环境也很好 室内装修风格很现代 工作人员朱佳华很尽责 下次还会再次光顾!旁边有很多吃的商店还有购物广场 交通也很方便 是来金华住宿的最佳选择~
Stayed 2 nights in Aug 2017

10/10 Excellent

Hanna, Seattle, WA

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Compared to the US standard, this 4 star hotel exceeds any 5 star hotels in the US. The only drawback was the staffs' English skill. This is the issue everywhere you go in China though. Great breakfast and night buffet. I highly recommend this hotel.
Stayed 2 nights in Aug 2017

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great international standard hotel in Jinhua
Very modern hotel in a nice area. The bed was very comfortable. The reception staff spoke English. The evening buffet was ok but nothing special. You can get better food in the mall next door. The breakfast was very good by Chinese hotel standards with a selection of cooked bacon and sausages, eggs cooked to order and freshly baked bread and pastries. I will stay here again when I have to visit Jinhua again.

10/10 Excellent

SHLOMO

Liked: Staff & service, property conditions & facilities, room comfort
good business trip
Great hotel, everything inside is new and comfortable. We stayed for business and it was just perfect!

6/10 Okay

Christian

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Caesar on 27 May 2023
尊敬的宾客您好,首先非常感谢您选择富力万达嘉华酒店入住。在您的反馈中我们看到您对酒店的居住体验不是很满意。请问您具体的跟我们分享一下您的居住体验么?我们会就您给出的居住体验作出改进!

10/10 Excellent

Mucheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的一次商務住宿
應該算是金華地區比較好的酒店了,早餐非常的豐富,晚上要找東西吃也非常的方便旁邊就是萬達廣場有很多餐廳可以選擇,枕頭跟寢具非常的舒服,還可以請服務員來開窗戶服務員的態度也都非常得好,總體來說是個很不錯的商務選擇!
Stayed 1 night in Jan 2021
Response from Wanda Realm Jinhua on 16 Jun 2021
尊敬的宾客您好,非常感谢您对于酒店的喜爱,很高兴酒店的餐饮服务及住宿体验令您在此有一段愉快的入住经历。对于每位宾客,我们始终竭尽全力提供完善服务,以更完善的细节为您提供完美的入住享受。“知所需,心安为嘉”是我们秉承的待客之道,衷心的期待您再次下榻金华富力万达嘉华酒店。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend you
Nice place very comfortable
Stayed 2 nights in Dec 2019
Response from Wanda Realm Jinhua on 8 Jan 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

JAEDEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is best of best for Wanda hotel.
It is very nice hotel. I rest safety and enjoy. The room was very quiet, clean and comfortable.
Stayed 2 nights in Sep 2019
Response from Wanda Realm Jinhua on 8 Jan 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

CHIA CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的旅遊體驗
很好的旅遊體驗,有機會 會再來入住。
Stayed 1 night in Jun 2019
Response from Caesar on 27 May 2023
尊敬的宾客您好,非常感谢您对于酒店的喜爱,很高兴酒店的餐饮服务及住宿体验令您在此有一段愉快的入住经历。对于每位宾客,我们始终竭尽全力提供完善服务,以更完善的细节为您提供完美的入住享受。“知所需,心安为嘉”是我们秉承的待客之道,衷心的期待您再次下榻金华富力万达嘉华酒店。

8/10 Good

Chloe Kam Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早歺不是很熱。
Stayed 1 night in Mar 2019
Response from Rita on 4 Apr 2019
尊敬的宾客您好,感谢您下榻金华富力万达嘉华酒店并分享您的入住体验。很遗憾酒店的餐饮未能令您足够满意!您的意见对我们非常重要,我们已将自助早餐的问题反馈给餐饮部门并进行改进。“知所需,心安为嘉”是我们秉承的待客之道,衷心期望您下次入住能继续选择我们酒店并再次光临我们的餐厅,我们将为您奉上更为舒适的入住体验和美味的佳肴享受。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 호텔
호텔 자체는 너무 만족스러웠습니다. 직원들은 친절한 편이며, 우선 방이 너무 깨끗합니다. 쉴 수 있는 욕조가 있지만 바깥에서는 보일 수 있으므로 가까운 사람들끼리 갔을때 이용가능 할 것 같습니다. 다만 좀 아쉬운 점은 주변에 끼니를 해결할 수 있는 맛있는 음식점은 있는지 모르겠습니다. 두군데를 가봤지만 너무 불만족스러운 퀄리티였습니다. 그래도 호텔 자체가 만족스러워서 재방문 의사 있습니다^^
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Staff was friendly and the area around the hotel was quiet. The room was very clean and spacious considering the price.
Stayed 1 night in Nov 2018
Response from Caesar on 27 May 2023
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

10/10 Excellent

JOSE LEONEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Caesar on 27 May 2023
Dear guests, thank you for choosing to stay in jinhua fuli wanda realm hotel and sharing your stay experience. On behalf of the hotel, I would like to extend our sincere apologies to you for any unpleasantness. As for the room service and language barrier problem you mentioned, it has been reported to the F&B and FO department and has been dealt with. "Know what you need, feel safe and secure" is our hospitality principle. We sincerely look forward to welcoming you to stay at jinhua fuli wanda realm hotel again.

10/10 Excellent

WU-SHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Nice hotel
Good stay
Stayed 3 nights in Sep 2018

10/10 Excellent

Junbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
不错
Stayed 1 night in May 2018

8/10 Good

Ho Lam Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room size. The carpet in the room was dirty. Food was just OK
Stayed 1 night in Mar 2018

6/10 Okay

yuyen

Liked: Cleanliness, property conditions & facilities, room comfort
價位偏高
Stayed 2 nights in Jul 2017

10/10 Excellent

Hsiu-Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净又高档的旅店,极推荐紧凑行程中放松休憩的住所
住房环境不错,服务也亲切快速,但是给我低层楼,房景基本没有。就是港式餐厅的部分,建议直接跟楼上中菜合并,当天我们进了一楼港点餐厅,服务生态度不错,但是很多小细节显出训练不够。上了点心没给沾酱,所有菜品急急忙忙上完还硬是把送的红豆汤直接塞到我的小盘里,不顾我盘里有东西。甜品送了是心意,但我们菜还没吃一口就急忙上了,好像是急着把事做完那感觉。我们自己人算了,如果带上国外客户,是有点不妥。