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Reviews of La Joya Balangan Resort

3 out of 5
La Joya Balangan Resort
Jl. Pantai Balangan, Banjar Cengiling, Jimbaran, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 92 reviews" "
Rating 8 - Good. 21 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 6 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kimberley

Travelled with family
Disliked: Amenities, property conditions & facilities
This was our most expensive stay in our 1 month trip in Bali, and unfortunately the most disappointing! Both myself and my parents who were staying in a different room had poor experiences with our stay. To start, the wrong address is listed on Expedia. It brought us to their other location, and when i told the front desk she did not seem to care. The rooms need major maintenance. The shower waterfall does not work in both of the rooms so you have to use the handheld shower head. The sliding doors to the bungalows need grease on them as they are extremely hard to open. The water situation is not fair at all. They provide you with 1 bottle of water per room and if you use it all between brushing teeth, drinking water and the kettle, then they charge you. The wifi kept turning off and on every 5 minutes and rarely worked properly. The good and overpriced.I cant have dairy so I requested almond milk as I had previously, but they said their supplier ran out and they had no other dairy free options available. They were also out of all dairy free plant based ice creams that are on their menu. The neighbourhood is noisy, dogs and roosters screamed all night so I could not sleep. My parents AC unit stopped working in the middle of the night so they had to move rooms at 1230am by the security guard as there was no other staff on site. So he had a terrible sleep as well. The lock on the door is pointless and people can still get in with the bungee cord wrapped around multiple times.

10/10 Excellent

Tania

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

sienna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, the beach is only a 2 minute walk down a path from the resort. Staff were amazing and always happy to help and the sunset yoga was a bonus. Pool area was so nice and room was frequently cleaned and perfect size for 3 people

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully situated high on a cliff over the sea. Property is setup like a little village with each bungalow set in its own private setting. Close access to beach (stairs down the cliff) with bars and caffes Gorgeous pools and gardens. Feels like a private paradise. Helpful kind staff.
Stayed 1 night in Jun 2023

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location (access to Balangan Beach), value for money, and the design of the place were the main reasons my husband and I chose La Joya, and it delivered on those. The main issue is noise. There are feral dogs at the neighbor property that bark ALL night long. We told the front desk and they gave us ear plugs (no other available rooms) and said we could switch in the morning, which we did (from noisy room 10 to room 1, next to the front desk). Less dog noise there. There are also roosters (which you hear almost everywhere in Bali anyway), and doves trying to roost in the thatched roofs. Balangan Beach has a chill, surfer/Bohemian vibe. The beach access was fine, but the access stairs are not maintained by La Joya - they're steep and uneven. There's a field where cows graze between the resort and the bluff - you gotta dodge cowpats to get to the stairs. It didn't bother us, just not like the photos, you know? The front desk was super helpful--even acting as an ATM when we needed cash for a taxi. The spa was lovely and I got a great massage. Breakfast was good & large - you get a choice of 4 entrees included, or you can order extra. We ate other meals there too, and I thought the prices were reasonable for the area. Nice pool area. The place needs a deep clean. Bedding/towels - clean. Day bed/mosquito nets - not so much. Overall maintenance is lacking - many things need to be fixed/painted/replaced, like rotted decks. Lovely grounds and helpful staff though!
Stayed 5 nights in May 2023

10/10 Excellent

Fiachra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay on the Cliff
Really beautiful and luxurious hotel to stay in. Path down the cliff straight to the beach otherwise most attractions are a 30-60 min taxi journey away Highly recommend the Yoga classes
Stayed 3 nights in Jan 2023

10/10 Excellent

Kara, na

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to relax. Good location right next to the beach. Resort was beautiful with a comfortable room. Highly recommend, definitely will be back.
Stayed 3 nights in Nov 2022

10/10 Excellent

Franklin, WOODSIDE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property, well maintained, great and relaxing energy, the staff was great, the food was great, and there were so many places and things to do at short distance drives or even walks
Stayed 2 nights in Oct 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recovery Retreat
Stayed 2 nights in Sep 2022

6/10 Okay

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bungalow 4 was 2/10, shower, pillows and coffee were great. Doors not closing, hinges falling off and deck boards rotted and unsafe. Complained and moved to no.7 in better condition. Beach is down cliff and too rocky for swimming, just surfing. Long drive to shops or kuta for markets. However, restaurant and pools lovely. Grounds were kept beautiful. Massage great. Bit overpriced for what it was.
Stayed 3 nights in Aug 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was so amazing.
Stayed 6 nights in Aug 2022

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 4 nights in Jul 2022

4/10 Poor

KIYOTAKA

Stayed 2 nights in Dec 2021

10/10 Excellent

Kiki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located very nicely with stunning view
Stayed 1 night in Oct 2021
Response from La Joya Balangan Team on 6 Oct 2021
Dear Kiki, We are very happy you had an enjoyable experience during your stay. Again, thank you for positive review and we look forward to welcoming you back to La Joya Balangan Resort. Kind Regards, La Joya Balangan Team

10/10 Excellent

Paulette, Alberta,Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Wonderful private bungalows, great view of sea, pool refreshing, Food is outstanding the Watermelon tuna tartare is best I have ever had!! Balangan beach is easy to get to, Good rock stairs, beach is beautiful with beautiful sand and many surfers, sunset spectacular. Get a car if there a few days quick 15-20 drive to Jimbaran go for sea food dinner on the beach great food and experience.
Stayed 2 nights in Feb 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on hill wth direct beach access
Everything about the hotel was great except be prepared to have mosquitos in your room. Ensure the mosquito net is kept closed a all times and make use of mozzie coils.
Stayed 2 nights in Jan 2020

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 7 nights in Jan 2020

4/10 Poor

Dhruba

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Bliss.
Great to get away from busy places. From start to finish, our stay was perfect. Staff very professional and friendly. Food was great, lovely setting by the pool, with sea views in background. Position was incredible, we watched the surf at dawn and sunsets..... magical! Rooms were individual and very spacious. I loved the mix of natural materials of stone and wood, and furnishings were well thought out using good quality products. Place was spotlessly clean. We stayed in the big villa, each room has its own private deck and garden area, which is kept Lucius and tidy. 2 big pools, which again kept clean and tidy. Short walk to the beach, where you could watch sunset and enjoy food and drink at beach front shacks. I could not fault anything here. Magical and peaceful.
Stayed 2 nights in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pure relaxation
chilled - nice pool and good views and beautiful gardens - nice to not be surrounded by screaming kids it felt grown up and it was a great place to go as a couple who just wanted do nothing -
Stayed 2 nights in Oct 2019

8/10 Good

Alessandro

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Hygiene to be improved
Really nice food at the restaurant and overall good experience. The room did not look clean. If you move some furniture by mistake, you might end up bringing to light all sorts of archaeological finds. We had a couple with a newborn baby staying in the family loft next to ours: the baby woke up 4 times on that night and so did we. In fact there is just some bamboo wall separating the two rooms. I recommended the receptions to put families with babies in a stand-alone bungalow in the future but they did not look very convinced... The assistant manager offered free dinner to apologise for the inconvenience.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fabulous bungalow with the separate shower surrounded by the exotic plants, very private. A little bit of night noise of cockerels and dogs from the next door village so I would recommend to use the earplugs, or just book a Standard bungalow No 7 or 8 - they are in the quieter area of the resort. The staff was trying to make our stay as comfortable as possible and offered complimentary service while we were there. The swimming pools are lovely and the food in the restaurant is very tasty and not overpriced at all.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
broad mind, little Gem, lovely hidden resort
unique and comfortable. very enjoyable, will come again
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate resort, away from the hustle of the main areas of Bali but still close to the airport. Great access to the beach, chilled feel and great staff.
Stayed 2 nights in Apr 2019

8/10 Good

Tamsin Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
4 star with lovely gardens - could do with work
La Joya overall is a lovely spot, where you feel right in tune with nature. The hotel requires a few improvements, namely the beds could be more comfortable with newer and better quality bedding, and it could do with having a gym on site. In addition, at the end of the trip we went through the bill, found a genuine mistake (someone else charging their meal to us) and were severely questioned about it (not the customer is always right), making us 20 minutes late for the airport and adding quite a bit of additional stress right at the end of the stay, and we were then stuck in traffic and very late for the airport. That being said, if you want a few days out of the hustle and bustle of a city life, it is a wonderful sport with beautiful gardens, and the staff try very hard to make your stay nice. It is a good 4 star place.
Stayed 4 nights in Apr 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,very relaxing and the yoga was good
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our 7 night stay at La Joya! Breakfast was really good & you can add extras if you aren’t full from what’s included. The staff were always very attentive & welcoming. The resort wasn’t too busy which meant our stay was fairly relaxed, we stayed in room 20 which meant we had neighbours. Unfortunately the doors aren’t sound proof so it meant being woken by some inconsiderate neighbors most mornings - if we were to return I’d choose a bungalow by itself. Our room was classed as delux it was perfect & had a large garden, my only criticism would be the toilet which was separate to the shower & sink - it did not flush well at all & you’d find yourself having to flush several times. Lunch & dinner were chosen from the same menu which was good, food & drinks were a little pricey but to be expected in a nice resort. We also spent a day at the sister resort La Joya Biu Biu which was equally as good & would definitely return to both resorts!
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

Sal, MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night but wish we stayed longer. Staff were cordial and friendly, and even though they were fully booked, they accommodated us in their large suite after checkout so I could dial into a a few meetings over WiFi until 2:30. They were happy to hold our luggage until we came back that evening after exploring.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place but more expensive that other places of a similar standerd in Bali
Stayed 3 nights in Mar 2019

10/10 Excellent

Edurne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and location for a retreat. PROS: - Great customer service. Very friendly staff and safe. Forgot my watch in the room after checking out - the cleaner came to find me and gave it back to me. - Loved the welcome drink and massage. - Situated on a hill, with easy access to the beach. - Hotel restaurant's food was great. - Jimbaran beach is suitable for surfers (in case you are one, or want to learn). CONS - A little bit isolated (Not the best location for those who wants to party and go out) - Although there is a motorbike rental just in front of the hotel. - Family with kids (I don't have an issue with that, but for those who does). - Nothing to do with the hotel but Jimbaran beach just below is quite dirty - was disappointed by that (although there are other beaches around accessible by car/motorbike).
Stayed 2 nights in Feb 2019

8/10 Good

KITTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
I would say the accommodation and pool are awesome, it is even better than the pictures shown. Overall services are super, from reception to restaurant staff. We loved the pool and also the beach (super sunset view) which is less than 10 mins walk downhill. If you prefer a quiet and relax stay, this is definitely the right place to choose.
Stayed 3 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As Good as Biu Biu
Although the La Joya Bali Resort may not be as popular as its sister resort, La Joya Biu Biu, its staff provides just as stellar customer service. Furthermore, the La Joya Bali Resort has access to a usable beach area where you can swim and get some food.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view, close walk to the beach. Nice pool area with a nice view of the ocean. Only negative is the lack of a handrail at the steep steps to the floor 2 room
Stayed 1 night in Jan 2019

10/10 Excellent

SAbrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Bruechle, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always look forward to our visits to La Joya. Perfect as a relaxation destination - beautiful bungalows and a handful of rooms, perched on a cliff overlooking Balangan Beach (easy access down stairs or path). No TVs, no phones (yes, there’s WiFi) but with lots of peace and quiet.
Stayed 3 nights in Dec 2018

4/10 Poor

Kylie, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed that the main pool was under construction, with noise and dust coming through restaurant constantly. Not to mention the missing pool and views that are advertised. There should have been a warning on the advertising and when I asked about it, I was told no possible chance for a refund. And the beds were terrible, we cut our stay short and changed hotels, we couldn’t stand it any longer, especially with our two kids with us (and still told no refund). The staff are lovely, but otherwise not a great place stay.
Stayed 7 nights in Nov 2018

10/10 Excellent

Rachel, Fremantle, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to ‘get away from it all’. No TVs, but does have free wifi if you can’t completely switch off. The bungalows are very in keeping with the garden setting, with two relaxing pools to add to the ambience. Set on top of a cliff, a short walk down to the beach is perfect to view the sunset with a drink at a local warung (basic beach bars run by locals).
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Excellent Stay!!
Staying at La Joya was a treat! From the beautiful grounds and views to the friendly staff, we had a great time here and will likely stay here again next time we go back to Bali. The restaurant had some of the best Indonesian food we'd eaten all trip as well as a solid drink selection. The rooms had strong air conditioning - checking in and out was a breeze. We rented motorbikes for 50k each, and the airport rides were easily arranged (with only 5 minutes advance notice).
Stayed 3 nights in Sep 2018

10/10 Excellent

Lisa, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the quiet and local feel of LaJoya and nearby restaurants. We were able to rent a moped directly from LaJoya and go explore the busier and touristy areas like Kuta, but was thankful we didn’t stay in those busy areas where we constantly got hustled. The staff at LaJoya was very friendly, the food was delicious, and the massages were great!
Stayed 4 nights in Sep 2018

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great place to relax away from all tourist traps!
Stayed 1 night in Jul 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frog Prince?? + Great Beauty
What a truly beautiful little bungalow--especially if you are honeymooners. My friend and I stayed here for only one night and we checked in very late. That being said, La Joy left us feeling relaxed and ready for the next day. Their breakfast was yummy and their pool was fantastic-even if for only a night swim. Note that the shower was not attached to the room. My friend and I thought this was hilarious, ESPECIALLY since we found a frog waiting for us in the shower. It did not take away from the greatness of this place. I'd definitely recommend this place to any visitors.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard bungalow is TINY! We thought it would be ok but no it is not. It is like staying in a tent. The rooms need refurbishing especially the bathrooms! We were in Bungalow 2 and it felt dirty. The towels and linen need updating as everything does. The pool tiles are falling off and the decking around the pool is falling apart and very uneven. The staff at the restaurant were very dysfunctional. Seemed confused and their English was very basic. The included breakfast is not BUFFET. You only get one coffee or tea. This hotel is over priced. There is also nothing around here. No shops or restaurants.
Stayed 7 nights in May 2018

10/10 Excellent

Mel, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel beside an excellent surf beach
From the reviews about this hotel I wasn't expecting too much. But it was a truly amazing place to stay and we had a fantastic time here. The bungalows are very clean and comfortable, serviced daily. We loved how they felt so private with a little fenced garden and decking. I had seen other reviews complaining about roosters? The birds are from a local home across the road and not wandering around the hotel area. Yes, we heard them the first morning, but quickly got used to them and it wasn't an issue at all. The beach is very close and accessible by a well maintained cliff path. Waves looked awesome to me and judging by the amount of surfers it is a great place to go for some good waves. The two pools are great. The pool by the restaurant was possibly a little busier - we tended to hang out at the other pool which was next to our bungalow and usually had it all to ourselves. Breakfast was perfect. Restaurant has great choices for other meals. But what we really loved was hiring the scooter from the hotel and driving around to the local places. On a scooter you can take a shortcut through some derelict looking abandoned hotels to Bingin Beach - food at Drifters and The Cashew Tree there were particularly good there. Staff were helpful and friendly at all times and we would LOVE to come back here one day and will be recommending this place to our friends and family.
Stayed 5 nights in May 2018

10/10 Excellent

Lisa, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loves our stay
We haves Travelled to Bali many times and stayed in a variety of accommodation. We could not fault La Joya. The lush gardens are beautiful and the staff so lovely, particularly Loly and Sare. It’s just a short stroll to one of our favourite beaches in Bali and the breakfast provided is really nice. The restaurant offers a good variety of meals at a reasonable price. We will be back.
Stayed 3 nights in Apr 2018