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"Amazing staff - very helpful - check in super excellent - requested the help from managers and they provide great attention "

"Room is large, quiet location. Breakfast has a bit more Chinese emphasis, however still exceptional. "

"The setting was is wonderful. the food in the restaurant was outstandiong. The problem is that the front desk staff was not conversant on English. They helped as best they could. other problem, when huge crowd comes to breakfast, cleaning up dirty dishes took a long time. Had to waive down staff to clear table so we ca n sit and start buffet breakfastt. Dinner the American food was not good, we had to send a dish back that was stale. Also there were 4 weddings in 4 days. One time both...

"First time stay at this hotel. First impressions are always formed from the exterior followed by a hotel lobby. With Shuanglong Plaza, it's most unimpressive exterior, entrance and then the lobby gives one the unfortunate thought "Oh, oh, what al I getting myself into!". Definitely has gone past it's use by date. Check in/out was however, pleasant. We were given a room on the 9th. floor. Room was very generous, with 2 double beds, bathrobes, nice towels, slippers, TV with only 1 English...