Is Jerusalem Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jerusalem Castle Hotel?

Self-parking is available for USD 20 per day. Limited spots are available.

What time is check-in at Jerusalem Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Where is Jerusalem Castle Hotel located?

Located in Jerusalem City Centre, this hotel is within a 10-minute walk of French Square, Jerusalem Great Synagogue and Jerusalem Baptist Church. Independence Park and Ben Yehuda Street are also within 15 minutes.

Jerusalem Castle Hotel Reviews, Deals & Photos 2025

About the area

Located in Jerusalem, Jerusalem Castle Hotel is in the city centre. Ein Hemed National Park and Independence Park reflect the area's natural beauty and area attractions include Jerusalem Botanical Gardens and Mount Scopus Botanical Garden. Biblical Zoo and Kiftzuba are also worth visiting.

Visit our Jerusalem travel guide

2/10 Terrible

Philip

1 Oct 2021

Disliked: Staff & service, amenities, property conditions & facilities

Nothing

Stayed 2 nights in Sep 2021

6/10 Okay

anette

23 Jun 2020

Liked: Cleanliness

Stayed 2 nights in Jun 2020

10/10 Excellent

Boris

4 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

11 Feb 2020

Disliked: Amenities

did clean room and there were probs with theft at this hotel

Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

1 Feb 2020

Liked: Staff & service

I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

10 Jan 2020

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

It wasn’t clean place.neither a decent breakfast or instant coffee.

Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

9 Jan 2020

Liked: Staff & service

Disliked: Room comfort

Bon prix, qualité moyenne

Cet hôtel est moins cher que la moyenne, ce qui est appréciable dans une ville où l’hébergement est cher. Néanmoins, il faut avoir conscience que la prestation est aussi plutôt moyenne: localisation un peu excentrée quand on est à pieds (quartier résidentiel, non commerçant); chambre froide avec un chauffage faible (en hiver) et pas de couverture; les photos rendent plutôt bien mais dans les faits la chambre ne fait pas rêver; ménage très approximatif. Malgré tout, le lit est confortable, la taille de la chambre est bonne, c’était calme.

Stayed 3 nights in Jan 2020

6/10 Okay

A&L, UK

9 Jan 2020

Liked: Cleanliness, staff & service

Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

6 Jan 2020

Disliked: Property conditions & facilities

Standards have slipped from previous experience

Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.

Stayed 2 nights in Jan 2020

10/10 Excellent

Shari

27 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

4/10 Poor

Liebmann

27 Dec 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Les photos ne reflète pas la vérité de l’hôtel très décevant

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

16 Dec 2019

Disliked: Staff & service

Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.

Stayed 1 night in Dec 2019

8/10 Good

benny, milano

13 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

struttura ben curata, le camere rispecchiano quanto mostrato nelle foto; buona posizione vicino alla old city, circa 15 minuti a piedi; per il parcheggio conviene prenotare in anticipo, hanno pochi posti e comunque a pagamento ma a prezzi ragionevoli

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

8 Dec 2019

Stayed 2 nights in Dec 2019

8/10 Good

Alexa

3 Dec 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay in Jerusalem

The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

30 Nov 2019

Liked: Staff & service

Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.

Stayed 4 nights in Nov 2019

10/10 Excellent

Sergey

30 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

10/10 Excellent

Ramon

19 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jerusalem Castle Hotel excellent

Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.

Stayed 1 night in Nov 2019

8/10 Good

Magnus

16 Nov 2019

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

13 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

La localisation pres des attraits touristiques. La tranquillité du quartier

Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

13 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Heerlijke rustige straat. Vriendelijke mensen aan de balie. Keurig hotel. Prima locatie om Jeruzalem te verkennen. Oude stad op loopafstand.

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

8 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.

Stayed 7 nights in Oct 2019

8/10 Good

Andrea, Padova

7 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Molto vicino al centro della città. Zona tranquilla e silenziosa

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

7 Nov 2019

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

3 Nov 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered

Stayed 2 nights in Oct 2019

Jerusalem Castle Hotel

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