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"I always travel with Four Points Sheraton and while I'm traveling in Indonesia I booked mostly Four Points... right from the start we had issues with AC it didn't go lower then 23C.. all the usb plugs were not working, technician said it would take one hour this is unacceptable! I requested an upgrade to a junior suite that I would pay they told me the hotel is full, duty manager called me and offered same room but another floor again AC issues .. breakfast buffet not fresh pastries stale 👎"

"Power failure twice on same say"

"Very convenient location to stay if you are catching an early morning international flight out of CGK terminal 3."

"Great location near airport with free shuttle, excellent spa, pool, gym facilities to exercise and relax, plus healthy delicious food and drink to enjoy for breakfast and room service! Thank you FM7, we will return!!"

"Good place for business travel, good rooms , good food"

"yes"

"Beautiful heritage Hotel well kept in every way would highly recommend this hotel."

"Staff was absolutely amazing "

"It’s brand new hotel. Love the location. Check in was smooth. Room was nice and clean. Breakfast needs to improve. Pools are great and clean. Most of all, the staffs are kind, friendly and helpful. Will stay there again for the future. Keep up a good work!!! "