Search Hotels in Jardim Nautilus, Cabo Frio

"Estava tudo perfeito obrigada"

"The beach is minimal but the pool on the beach is amazing. 10/10"

"Excellent location, nice and comfortable rooms. The staff is the high point of the stay, always ready to help and make your experience good "

"Great people, good room, very close to the beach"

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Estuvimos tres días en julio. Todo estuvo perfecto, el servicio, la habitación bien amplia, la piscina, el desayuno. Nada que corregir."

"I liked the staff and the room was nice. In a good location, with parking. The breakfast was good too. You get some good exercise walking up the hill to the hotel.. ;)"

"Staff may not have been well trained but were all extremely helpful and available in short notice. Bathroom has excellent shower head and very efficient water drainage, which is appealing to those who don’t like to see standing soapy water covering your ankles.The restaurant offers a reasonable variety of dishes at good prices. Very good location near commerce and restaurants at walking distance and an Easy ride to the beach. Overall, the hotel is a great value!"

"I arrived a day early due to my own mixup with travel dates from the UK. Staff at reception were super friendly and helpful the hotel was full I’m not sure how but they managed to accommodate me after a few internal conversations. All the staff were so helpful as my Portuguese is minimal. Europe should take a lesson off crayon customer service "