U Stay Hotel Mangga Besar is located in Old Jakarta, a neighbourhood in Jakarta, and is in the entertainment district and near the beach. Travellers eager for a bit of culture can stop by Taman Mini Indonesia Indah, while those who have shopping on the agenda may want to visit Grand Indonesia Shopping Mall and Thamrin City Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Equestrian Park.
Dry cleaning/laundry services, a business centre and a full-service spa are just a few of the amenities provided at U Stay Hotel Mangga Besar. Treat yourself to a massage or other spa services. The on-site Indonesian cuisine restaurant, Orange, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
Free self-parking
Express check-in, 1 meeting room and multilingual staff
Concierge services, a front desk safe and a 24-hour front desk
Room features
All 153 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
20-inch flat-screen TVs with cable channels
Daily housekeeping and phones
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Food and drink
A restaurant
Restaurants on site
Orange
Things to do
Full-service spa
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Business services
Business centre
Meeting room
Full-service spa
Massage
Spa open daily
Accessibility
No lift
More
7 floors
Building
Built in 2012
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels
Entertainment
20-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Free bottled water
More
Air conditioning
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Property is also known as
Serela Jakarta
Serela Kartini
Serela Kartini Hotel
Serela Kartini Hotel Jakarta
Serela Kartini Jakarta
BIG Hotel Jakarta
BIG Jakarta
BIG Hotel
U Stay Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel
U Stay Hotel Mangga Besar Jakarta
U Stay Hotel Mangga Besar Hotel Jakarta
Frequently asked questions
Is U Stay Hotel Mangga Besar pet-friendly?
No, pets are not allowed at this property.
How much is parking at U Stay Hotel Mangga Besar?
Self-parking is free at this property.
What time is check-in at U Stay Hotel Mangga Besar?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at U Stay Hotel Mangga Besar?
Checkout is at noon.
Where is U Stay Hotel Mangga Besar located?
Located in Old Jakarta, this spa hotel is within 1 mile (2 km) of Pasar Baru, Lokasari Plaza and Mangga Dua. Jakarta International Expo and Gambir Expo are also within 2 miles (3 km). Jakarta Rajawali Station is 9 minutes by foot and Jakarta Mangga Besar Station is 11 minutes.
U Stay Hotel Mangga Besar Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 27 reviews" "
10 - Excellent
1
Rating 8 - Good. 11 out of 27 reviews" "
8 - Good
11
Rating 6 - Okay. 11 out of 27 reviews" "
6 - Okay
11
Rating 4 - Poor. 2 out of 27 reviews" "
4 - Poor
2
Rating 2 - Terrible. 2 out of 27 reviews" "
2 - Terrible
2
6.2/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
S., KL
12 Dec 2019
Liked: Staff & service
Disliked: Property conditions & facilities
It’s old and dilapidated. There’s an unpleasant musty smell in the room which smells like a combination of cigarettes and body odour. Ants in the bathroom. It is what it is. TV and AC works just fine. Here only for the night to be nearby the Jakarta Expo venue. No windows in the room too.
Toiletries insufficient although we paid extra for additional person. Shower area choked & not very clean. Lights not replaced in toilet making it dim.
Good value for money. Room is spacious but the room I stayed had no windows!. Breakfast is ok. They have changed the Wifi password on the second day and never informed me :-( The door card was not working repeatedly, I had to go down to the reception to get it activated twice. The location is good for local food. There is one Sederhana Padang Food restaurant nearby.
Room furniture is kinda old with smell. The bed sheet and blanket have stains on it. Room is humid, therefore you can smell it. No toilet paper provided. Room door stucks halfway when you open it and need to push really hard, scratching the floor. Carpet is dirty and smelly. Overall, suck!
Stayed 3 nights. Restaurant not up to mark and Breakfast buffet was unimpressive with no variety.
We had a CONFIRMED 2 hour delayed Check out on Friday 30th March but we were Forced to vacate by 12pm. and had to spend 6 hours in airport.
Overall an unpleasant experience and would not recommend.
I had checked in late at 12.30am due to a delayed flight and only emailed about my delayed flight late. But no hassle when I checked in.
Hotel was nicer than expected. staff was really friendly and helpful.
The hotel could improve certain aspects, I could have been unlucky: Found a dead fly packed in with the toothbrushes, foot of the bed has some black ink stains (signs of trying to attempts to remove it & the bed creaks when I got on it n also if I move it in a certain way (wood didn't feel solid))
But I would definitely go back there again.
Last week I stay for one day only. Air conditioning wasn’t cool, no tissue paper, when I move the bed lil bit, a lot of used stuff (tissue, etc) underneath.
danny
Stayed 1 night in Oct 2017
6/10 Okay
Irawan, Jakarta Barat
29 Sept 2017
In the city.
The room rate is cheap and the location is in the city, near by Mangga Besar.