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Reviews of Siti Hotel Tangerang by Horison

3 out of 5
Siti Hotel Tangerang by Horison
Jl. Moh. Toha Km 2.1, Pasar Baru, Tangerang, Banten

Reviews

6.6
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 5 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not equipped with coffee, spoon to make drinks. AC was quite noisy.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room in proper facilities. ..toilet not cleaned stinks, without bathing towel...informed housekeeping but no action...breakfast ..bread toaster nit available bread cold..
Stayed 1 night in Jul 2019

8/10 Good

Meyko saputra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A 24hrs restaurant would be nice. Hotel staff sevice is very polite.
Stayed 5 nights in Apr 2019

6/10 Okay

Roberto

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
One of the main reasons I booked the hotel was that in the description it had free airport shuttle and when I called in advance I was quoted a price and was told that they do not offer a shuttle service. Once I arrived the staff was super friendly and very helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

MichaelChol, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location easy to access to downtown.
wonderful stay in calm and fresh air, very friendly staff helped me during my accommodation in this Hotell.
Stayed 5 nights in Aug 2018
Response from Amir - E Commers on 8 Apr 2019
thanks for your comment we will waiting for your came again

4/10 Poor

Mo, Chicago

Liked: Staff & service
Disliked: Room comfort
45mins from airport
Hotel isn’t really close to airport as you might think looking at the map. It took more than 45mins and driver used some interesting and very pumpy roads. He did try to get us to our hotel as fast as we can but felt somewhat unsafe. Shuttle going back was only free if you left at certain hours and we ended up paying but was cheap. Hotel and rooms were outdated. Breakfast looked good.
Stayed 1 night in Apr 2018
Response from Amir - E Commers on 8 Apr 2019
thanks for your information we will try to inprove this problem we will waiting for your came again

8/10 Good

Sharizan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

6/10 Okay

Mohd Hafiz

Liked: Cleanliness

6/10 Okay

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
Siti Review
Frequent WiFi drops, each day you have to go to front desk and reactivate your WiFi access. Soiled and dirty room carpet, insects colony in bathroom. You are not allowed to have your girl friend, sister, mother or any female relative to stay with you in the same room. If you are staying with your wife, you are supposed to produce marriage certificate to proof she is your wife.
Stayed 3 nights in Jan 2018

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money but not near shopping Malls
Value for money with breakfast. Room ok but bedsheet, towels have spots or not thoroughly washed clean. There's a market called Pasar Baru but not too clean.

4/10 Poor

Tyson, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too many problems to ever return
This is the first time I have ever left a review for an Expedia hotel but my experience merits it. The problems started when we landed and were told that the airport shuttle couldn't accommodate our party of 6 and we would have to get a taxi for the 45 minute drive. I wondered how an airport hotel could be so far away, and not have a van for six. We paid extra to leave luggage at the airport and squeezed into the car. The staff was nice but English proficiency was lacking in a big way. That compounded all the problems. Again, a hotel that caters to airport traffic should have English proficiency high on their list. The hotel is in a very run down part of town. It looks okay but their is no AC in the corridors and they leave the front door open so the lobby is humid and full of mosquitos. We had two rooms. The kids room was fine, as it pertained to temperature, but ours was so hot and humid that I couldn't sleep. I ended up downstairs a few times asking for help. They brought me an ancient fan that didn't work. I only slept two hours. The bedding in our room had ink on pillow cases and my kids reported what looked like dried blood on their comforter. When I asked the hotel for a concession, airport shuttle back to the airport the next morning before regular schedule, I was told that would not happen. I would never return to this hotel. If I had paid far less I wouldn't have been so disappointed. What they charge and what they deliver is not aligned.

8/10 Good

chris, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
We stayed only 1 night for transit. The main city center is bit far, there was lots of traffic so we didn't even feel like to go to the city. Although there is convenience stores right outside of the building so you can get something daily goods. The room was decent size and clean, all the staff are nice and friendly. not bad at all for the price.

10/10 Excellent

Olivia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with Amazing staff!
Arrived at the airport pretty late due to a delayed flight. Hotel staff were there to pick us up (previously arranged by email). Such a friendly and hospitable hotel. Went out of their way to make us feel welcomed, and were just so friendly. The free breakfast in the morning was great. Awesome selection, from cereal to toast to rice to noodles, and great coffee! We wanted to go to central Jakarta, and the hotel helped us arrange transportation, very helpful! Every single staff member I met was smiling and so friendly. Made our visit to Jakarta that much more enjoyable! Since the hotel is close to the airport, it's quite far from the city. It took almost 1.5hrs to get into the city. There isn't that much to do around the hotel, but there are small malls and local markets just a short and cheap taxi drive away. Would definitely stay here again.

10/10 Excellent

YULICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
MENGESANKAN! Lokasi OK! Shower berfungsi dengan baik, hanya keluarnya air tdk deras, jd anak2 mandi menggunakan kran air..
Stayed 1 night in Jun 2018
Response from Amir - E Commers on 8 Apr 2019
terima kasih informasinya,kami akan perbaiki segala hal hal yang tidak nyaman untuk tamu tamu,saya menunggu kehadiran anda datang kembali

2/10 Terrible

이봉수, 대한민국

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
형편없음
위생시설 않좋음 써틀버스도하루에 3번뿐이없음 저녁비행기타려면 서틀버스사용할수없음
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good to stay there for one night.
It was very clean and service was fantastic. Iwant to stay there one more if possible. Staff was so kind and nice.
Stayed 1 night in Aug 2017

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

GW, 대한민국

Liked: Staff & service, property conditions & facilities
공항 환승 시 이용할 만한 호텔
사전에 전화로 예약이 필요하긴 했지만 비행기 도착 시간에 맞춰서 개별 픽업이 가능하다는 점이 장점이었다. 밤늦게 공항에 도착했는데 호텔에서 확인 전화도 해 주었다. 호텔 시설은 세계적인 체인 호텔에 미치지 못했지만 신축 호텔이라 깔끔한 편이었다. 지도상에는 공항에서 가까워 보였지만 실제 이동거리가 멀었고 로컬 길이라 속도가 나지 않아서 30분 이상 걸렸다.

6/10 Okay

Adnan

Liked: Staff & service

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
please know this in advance
my room No505 was without hot water of shower (23:00 and 07:10)and air condition noisy. the room is quite samll. the breadfast is not bad. service was good also. for everyone reference.

8/10 Good

Pfuetze, Erfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good service - very good stuff ! +++++ High-Level-Hotel +++++

6/10 Okay

Sonia, montreal canada

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel a 30 min de l'aéroport Hatta sans traffic
Aucun retour de leur part pour les arrangements de navette à l'arrivée avec un vol de nuit. Il n'y avait aucune pression dans la douche juste un mince filet d'eau. Par contre le personnel est accueillant.

4/10 Poor

Verified traveller

Disliked: Staff & service
記載している情報はきちんと対応すべき

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Dahn, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항 근처 호텔로 편리합니다.
공항과 위치가 가까워 편리합니다. 조식 훌륭합니다. 공항 셔틀 버스 이용이 굉장히 용이합니다. 직원들 서비스가 친절합니다.

8/10 Good

Renate, Arnhem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Heel vriendelijk personeel. Prijs-kwaliteit verhouding is erg goed.

6/10 Okay

hyunmin

Disliked: Staff & service
이슬람교도를 위한 호텔
1박 했어요. 이슬람인이 주로 이용하는 호텔입니다. 인터넷은 문제가 있어서 숙소에서 사용할 수 없었어요. 마사지도 없습니다.