Standard Double Room | Balcony view
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Reviews of OYO 737 Kamar Keluarga Mahkota 8

2 out of 5
OYO 737 Kamar Keluarga Mahkota 8
Jalan Taman Mahkota Blok B3, No. 15, Jakarta, Banten

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Kareem on 30 Aug 2019
Appreciate your positive rating, Skye!. We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Kareem

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience in long time
Bed not clean with used sheets.... Whole room is not clean and has no window. Impossible to sleep on such a crappy mattress that is just destroying your back.
Stayed 1 night in Aug 2019
Response from Zara on 15 Aug 2019
We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Zara