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Great Western Resort Serpong Hotel & Convention Center

3.0 star property
Business travelers and vacationers find their perfect balance at this Pinang hotel with a convenient meeting room and well-equipped gym

Choose dates to view prices

Great Western Resort Serpong Hotel & Convention Center blends modern amenities with genuine hospitality in Pinang. Travelers can recharge at the gym, enjoy meals at the restaurant, and families appreciate the available babysitting services.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

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Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 50000.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Great Western Resort Serpong Hotel & Convention Center have a pool?

Yes, this property has an outdoor pool.

Is Great Western Resort Serpong Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Great Western Resort Serpong Hotel & Convention Center?

Self-parking is available for a fee.

What time is check-in at Great Western Resort Serpong Hotel & Convention Center?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Great Western Resort Serpong Hotel & Convention Center?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Great Western Resort Serpong Hotel & Convention Center located?

Located in Pinang, this hotel is 0.6 mi (1 km) from Primaya Hospital Tangerang and within 3 miles (5 km) of Mall Alam Sutra and Summarecon Mall Serpong. Bina Nusantara University and Omni Hospital are also within 3 miles (5 km).

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Reviews

Reviews

5.2

5.6

Cleanliness

5.0

Location

6.4

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Dated hotel with polite n helpful staff

Hotel is old. Room floor tiles are old and the bedsheets doesnt look pure white. Likeise for the toilet towels. Staff is polite and helpful though. For the price, one cannot have too high expectations. Alright for a short stay.
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

I definitely don’t recommend anyone staying at this hotel. Everything in the room is Extremely dingy and the bathroom is like a gas station toilet. Really really terrible! The elevators and hallways were an absolute fright... I am at a lost as to how they got 4 stars
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결 꽝, 청소불량, 화장실냄새등
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel! My room was very spacious and clean with very comfortable bed. WiFi was also included and there was a parking for free. The hotel is very good located,I didn't have any problems with getting places.
Stayed 1 night in Oct 2017
Verified

4/10 Poor

홍

Disliked: Cleanliness, property conditions & facilities, room comfort

이것도 호텔?

다시는 숙박하고 싶지 않다. 많은 아니 거의 모든방이 리노베이션이 안되어 있고 후지고 물 서비스도 없고 바기지 방값인것 같다 1박에 29.000원이면
Stayed 2 nights in Aug 2017