Jaffna Trip

I’m giving 3 stars for the shuttle service and the convenience of the location, but the rooms are in a poor condition. Moldy bathrooms, stained towels and bedsheets to say the least. Too much noise early in the morning. It was too much to even to bring it up to the management. I wouldn’t stay there again and I don’t recommend it.

The hallmark of the hotel is the staff. Amazing friendliness, very accommodative and made us feel very much at home. Hotel overall was convenient and did justice to our stay. Check in was delayed for at least 45 minutes. It didn’t appear to be busy at the reception. Restaurant: Dinner was quite good with a well planned menu. Much variety and on point when it came to taste. Desserts could be better as seemed to be in the same spectrum. Breakfast could have been better on quality. Rooms were good sized, beds with average comfort. TV remote did not work but didn't really use it. Bathroom was well equipped. Showers with good pressure and wonderful hot water. Could have better utility for hanging towels and hooks for cloth storage. Would like to come back and enjoy the hospitality again.

No refrigerator in room this is a biggie for travellers like us in the tropics . Only two skinny towels gym closed rooms ok but not flash at all

good location for transit, nice ambience, polite and friendly staff, spacious rooms with a superstore and ATM nearby. overall a great place to stay. We used the hotel taxi for our trips which was good at reasonable cost. The only issue we had was patchy wifi but I am sure staff would have sorted it if we had asked.