Jacksonville Trip

Location is great. Torrential rains during my stay (obviously no fault of staff). Arrived early and enquired about early check in and was advised nothing. Sure. Waited 5 hours, cold and wet in lobby. Others came after me and were checked in. So I finally walked up to counter sbd attendant saud she'll check. And surprisingly my room was ready. A whole 20 mins before check in time. On top of that showers dud not get hot and I needed it after the current weather. Check out time now, asked for late check out. Advised can only do 1130 from the standard 1100 (so 30 mins). So I confirmed with the front desk staff of 1130 and provided my room #. At 10:57 while I laid in bed in my underwear, my door opens. It was staff. He says "check out"? I told him I have until 1130. He said oh ok.

Excellent location for Broadway shows and Times Square. The hotel is large and busy but well maintained, clean and staffed with helpful people. The room was nicely sized (two queen beds) and clean. The only slight con is that the elevators are quite busy during morning breakfast hours, so you may have to wait a few minutes. Overall, I would stay again, for sure.

I loved that it was an unique property & easily accessible to everything.