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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Travelers start their mornings with a complimentary breakfast before heading to the 24-hour fitness center or challenging friends in the arcade game room

Choose dates to view prices

Located in Southside, Tru by Hilton Jacksonville South Mandarin offers a free breakfast buffet each morning. Enjoy a 24-hour gym, arcade room, and outdoor pool. Stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹8,866
₹10,063 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 31 May 2026 start from ₹8,866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Checkout is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Situated in Jacksonville, this hotel is 0.8 mi (1.2 km) from Bowlero Mandarin and within 6 miles (10 km) of Mandarin Museum and Mandarin Park. University Mall and bestbet Orange Park are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 717 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

Reviews

Verified

8/10 Good

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only issue I had was its isolated location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, organized & great room for one night? Stayed with our two golden retrievers - front desk was thoughtful to ensure we’re on the first floor and nearby exit door for our pets. Very clean and safe!
Stayed 1 night in May 2026
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there 4 times. Always a great experience!! And they love my puppy!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at this TRU HOTEL is always great! Great staff, always clean and welcoming.. also Dog friendly is perfect!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff and convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, clean modern up to date with nice bathroom. AC unit worked good and not loud. Large TV. Staff was very accommodating. The breakfast was very typical hot/cold style…the eggs were prepared a step better with cheese and vegetables We would definitely stay here again if we are in the area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Friendly staff, clean and comfortable room, and good amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great. Staff was excellent. They offered to turn on the outdoor fire pits for us. Very clean and reasonable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! It has a great grab and go breakfast until 10AM!!!! Great for those of us that like to grab a extra shut-eye. Kathy at the front desk was so friendly and helpful. The lobby is great place to send the kids it has Foosball tables and great space for kids to be kids; even grown up kids and let their hair down and have some fun. Walking distance to great restaurants and shopping
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great location and hotel. Would stay again
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast on Saturday and Sunday was very good as well. The front desk staff was very courteous and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and a good stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, fabulous design, terrific staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ro

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu good parking safe
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, property conditions & facilities
The mom is simple but comfortable. We enjoy the complimentary breakfast. The front desk staff was very friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Breakfast could have been better! But otherwise good!
Ride home
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Clean room, spacious, bathtub, staff are courteous.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at front desk!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always good and fresh.. first time in Jacksonville the area is safe and quiet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cameron Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Room was very modern and clean! Staff was very courteous.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Youthachack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this hotel and definitely come back. Very clean and modern. Staff was also very friendly.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay. Breakfast wasn’t great. Tons of kids in town for a dance competition—- noisy well past midnight. Staff is super nice, property is clean. No storage space in room though and all services in common areas like coffee, microwave, etc
Stayed 8 nights in Mar 2026