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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Travelers start their day with a continental breakfast and tackle tasks at the business center while enjoying attentive staff who make everyone feel at home

Choose dates to view prices

Near HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers continental breakfast, a garden retreat, in-room WiFi, a 24-hour business center, and laundry facilities. Guests consistently praise the helpful staff.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 225 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillow-top beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.7 km
  • Dog Wood Park of Jacksonville - 2 min drive - 3.0 km
  • St. Johns Town Center - 6 min drive - 8.2 km
  • Mayo Clinic Florida - 14 min drive - 18.9 km
  • Jacksonville Naval Air Station - 22 min drive - 35.1 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Applebee's Grill + Bar - ‬4 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside
Located close to HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free continental breakfast, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Express check-out, express check-in and a front desk safe
  • Multilingual staff, a computer station and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 75 individually furnished rooms offer perks such as premium bedding and air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Frequently asked questions

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Self-parking and extended parking are free at this property.

What time is check-in at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-in start time: 3 PM; check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint located?

Located in Southside, this hotel is 1.5 mi (2.4 km) from Saint Vincent's Medical Center Southside, and within 6 mi (10 km) of HCA Florida Memorial Hospital and St. Johns Town Center. The Avenues and University of North Florida are also within 6 mi (10 km).

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Reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

5.0

4.8

Cleanliness

6.0

Location

6.4

Staff & service

5.2

Eco-friendliness

4.8

Property conditions & facilities
Rating 10 - Excellent. 144 out of 1007 reviews
Rating 8 - Good. 149 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 163 out of 1007 reviews
Rating 2 - Terrible. 423 out of 1007 reviews

Reviews

10/10 Excellent

Ashley

they’re all very nice, get anything you need. will stay again
Stayed 2 nights in Nov 2025

2/10 Terrible

Tejal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets in rooms were stinking. There were only bagels & oats for breakfast… Service was very slow.
Stayed 1 night in Dec 2025

4/10 Poor

Gaurav

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They have very limited option for breakfast and those are also not filling properly by the staff. You have to ask for everything to be filled.
Stayed 1 night in Dec 2025

10/10 Excellent

mitchell

Liked: Cleanliness
I was in town for the football game. All i needed was a pkace to sleep and i am glad i stayed here
Stayed 2 nights in Oct 2025

8/10 Good

Devin

Liked: Cleanliness, staff & service
Disliked: Amenities
Good room nice and clean
Stayed 1 night in Oct 2025

4/10 Poor

Ajay

Disliked: Cleanliness, amenities
Not a pleasant stay. Water in shower was very low. AC did not work, had to change the room.
Stayed 1 night in Dec 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Not to bad, wifi
Stayed 1 night in Oct 2025

2/10 Terrible

jasemine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mildew and feet the entire week.
Stayed 5 nights in Dec 2025

2/10 Terrible

Brayan

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 1 night in Dec 2025

6/10 Okay

Sandra

Liked: Property conditions & facilities
Room was okay. Nothing special, some stains/ minor holes on the blankets. Sink was stained. Sheets were clean tho. Staff upon check in and the lady cleaning the rooms were both friendly. Easy reservation and check in process. Great room price. Breakfast was okay, bagels muffins and oatmeal. Coffee was empty when I went. Not a bad experience anyway. I'd probably stay there again.
Stayed 1 night in Nov 2025

4/10 Poor

Troy

Disliked: Amenities
Commode got clogged. No one came to fix it. No remote for tv.. continental breakfast sucked..
Stayed 1 night in Dec 2025

8/10 Good

Delores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access and very clean.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was gross and the entire first floor smelled like sewage daily... then overwhelming air fresheners to cover... a cleaning crew needs locked in this hotel with buckets of water, rags, and toothbrushes for a full detail from ceiling to floor. Every crack and crevice is dirty including urine stains in grout around toilet. The linens are stained and gross looking. The water pressure was poor and continued to run for a long time after turning off before stopping. I could go on. only saving grace- receptive, nice staff that attempted to address my issues. The "new clean linens" were stained also. Overall, gross. The nice and wellmeaning staff don't save it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

4/10 Poor

Javier

Disliked: Amenities, property conditions & facilities
The room was fine, but the people talking outside (in the parking lot) made it impossible to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing quiet safe clean efficient
Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Liked: Staff & service, amenities, property conditions & facilities
Liked everything about this place. I call it home.
Stayed 3 nights in Jul 2025

6/10 Okay

Shawna

Liked: Staff & service, amenities
At night parking area not safe a man was trying to break in cars at 4 am
Stayed 5 nights in Oct 2025

8/10 Good

ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great price for a place to lay your head

The people were nice , the price was great . I just the place needs a good deep cleaning. The walls need some new paint , cabinets need updating and carpets need a deep clean
Stayed 3 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Maresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and rooms were clean. They are a little dated and need minor renovations. Even with that said I would book here again. It was good for the price.
Stayed 1 night in Aug 2025

2/10 Terrible

C.D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plunging

Toliet backed up
Stayed 1 night in Sep 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it was fine but the room had a horrible smell of stale cigarettes and wet towels.
Stayed 1 night in Jul 2025

2/10 Terrible

Merri Jo

Liked: Cleanliness, property conditions & facilities
They failed to provide my request for a TV in the room that provided closed captioning feature for me. I am deaf & rely on that to understand spoken language on the TV programs. We had to cancel the reservation and find another hotel that could accommodate my disability. Hometown Inn & Suites agreed to refund the expense; however, they went back on their word. Next step is to report them to Better Business Bureau
Stayed 2 nights in Nov 2025

6/10 Okay

Jim

Liked: Staff & service, room comfort
front desk was good, no place to sit for breakfast,
Stayed 4 nights in May 2025