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The customer service was very good, and checkin was quick. The room was clean and up to expectations. I liked how they put welcome with my name. The bed was comfortable, the bathroom was beautiful, and they even had utensils for food. Highly recommended!!
The Staff at the counter were very professional and helpful.
SANJEEV KUMAR
Stayed 2 nights in Apr 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know
Perfect family size unit and close enough to the pier.
Penny
Stayed 1 night in Mar 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
I love it very clean everyone was extremely helpful
Imani
Stayed 1 night in Mar 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
Friendly staff. The room was ok with some door entrance installation issue. Had to open the door upwards.
Shao
Stayed 1 night in Apr 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
The room was quite comfy and the staff was very accommodable. There is nothing bad I can say about my experience.
Jamie
Stayed 2 nights in Mar 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
6/10 Okay
Teressa
Travelled with family
16 Apr 2024
Liked: Cleanliness, staff & service
Nice clean roomscand lobby. The only issue was no hot water for entirety of the stay.
I always have great experiences in the home2 hotels!
Artliz
Stayed 2 nights in Apr 2024
Response from Marc on 9 May 2024
vIt's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
Upon arrival we were greeted by a friendly front desk staff. The room was great! Comfortable bed, huge shower, big fridge and kitchen area. We will definitely be seeking these hotels out for future stays!
William
Stayed 1 night in Mar 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
Shuttle was waiting for us at the airport. Friendly staff, clean room, great breakfast
Jon
Stayed 1 night in Mar 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
Wonderful staff. Room was clean and spacious. Bigger than expected. Our flight was canceled and they were able to get us taken care of quickly with no issues, making a tough day better.
Melissa
Stayed 1 night in Mar 2024
Response from Marc on 9 May 2024
It's great to hear you had a positive experience at the hotel. Providing feedback helps hotels improve their services, so it's valuable for both guests and the hotel staff. If you have any more feedback or need assistance with anything else, feel free to let me know!
8/10 Good
Yolanda M
Business traveller
17 Mar 2024
Sandra was the manager during the night and very accommodating. Hotel was close to restaurants and the airport.
We sincerely apologize for your disappointing experience during your recent stay with us. We are committed to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. Your feedback is invaluable to us, and we will address the issues you raised to ensure they are not repeated in the future. We would love the opportunity to make it right for you on your next visit. Please feel free to reach out to us directly so we can discuss your concerns further. Thank you for bringing this to our attention.
Our group rented 4 separate rooms and each family was very happy with their stay! Would definitely stay again and are considering this hotel chain for our next visit in another city.
Needless $75 hold on my card. Small walk in shower. Despite me having a DND sign on my door, maintenance was insistent on coming in to glance at the breaker box on the wall. Otherwise a good stay. Tv is the size of a postage stamp too. Smelled like weed in the hallway on Saturday night
Allyse
Stayed 3 nights in Feb 2024
Response from Marc on 5 Mar 2024
We sincerely apologize for your disappointing experience during your recent stay with us. We are committed to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. Your feedback is invaluable to us, and we will address the issues you raised to ensure they are not repeated in the future. We would love the opportunity to make it right for you on your next visit. Please feel free to reach out to us directly so we can discuss your concerns further. Thank you for bringing this to our attention.
Only bad thing was the internet was out, so no WiFi or TV streaming
John
Stayed 1 night in Jan 2024
Response from Marc on 5 Mar 2024
We sincerely apologize for your disappointing experience during your recent stay with us. We are committed to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. Your feedback is invaluable to us, and we will address the issues you raised to ensure they are not repeated in the future. We would love the opportunity to make it right for you on your next visit. Please feel free to reach out to us directly so we can discuss your concerns further. Thank you for bringing this to our attention.
Hotel was clean and comfortable along with friendly staff. No complaints. I read reviews prior to our trip with complaints about the ACs not working well. Ours was not working well so I called and maintenance came within a few minutes to fix. We left for the day and came back to a working AC that froze the room just the way we like it. The front desk was very helpful with any questions and helped with anything we needed assistance with.
We purchased a room and my employee showed up and they said they had no rooms available, Very frustrating and disappointed. Would not recommend this hotel
Bernice
Stayed 1 night in Jan 2024
Response from Marc on 5 Mar 2024
We sincerely apologize for your disappointing experience during your recent stay with us. We are committed to providing exceptional service, and it is disheartening to hear that we fell short of your expectations. Your feedback is invaluable to us, and we will address the issues you raised to ensure they are not repeated in the future. We would love the opportunity to make it right for you on your next visit. Please feel free to reach out to us directly so we can discuss your concerns further. Thank you for bringing this to our attention.