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Reviews

3.9 / 5Good
531 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Pepsi Museum
    3 min walk
  • Popular Location
    North Carolina History Center at Tryon Palace
    4 min walk
  • Popular Location
    New Bern-Craven County Convention & Visitors Center
    4 min walk
  • Airport
    New Bern, NC (EWN-Craven Regional)
    7 min drive

Choose dates to view prices

  • One Bedroom Suite, One King Bed, River View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • One King Bed River View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • One King Bed River View with Balcony

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • One King Bed

    Room Amenities

    • Partial lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Non-Smoking

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • One King Bed City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Two Double Beds River View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Two Double Beds City View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Two Double Beds River View with Balcony

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Two Double Beds

    Room Amenities

    • Ocean view
    • Sleeps 5
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Accessible, Non Smoking

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, Accessible, Non Smoking

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 2 Bedrooms, River View

    Room Amenities

    • River view
    • Sleeps 5
    • 2 King Beds
    More details

About this area

New Bern

Located in New Bern, DoubleTree by Hilton Hotel New Bern Riverfront is in the city centre and on a river. Pepsi Museum and North Carolina History Center at Tryon Palace are cultural highlights, and some of the area's landmarks include B'nai Sholem Temple and Tryon Palace. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Pepsi Museum - 3 min walk
  • North Carolina History Center at Tryon Palace - 4 min walk
  • New Bern-Craven County Convention & Visitors Center - 4 min walk
  • New Bern Civic Theatre - 4 min walk
  • Christ Church - 4 min walk

Getting around

  • New Bern, NC (EWN-Craven Regional) - 7 min drive

Restaurants

  • Where to eat
  • Christophs on the Water – Restaurant offering American cuisine. Serves breakfast, brunch, lunch and dinner.
  • The Deck – Restaurant offering American cuisine. Serves dinner.

About this property

DoubleTree by Hilton Hotel New Bern Riverfront

Riverside hotel with marina and free airport shuttle
This hotel features a marina, a restaurant and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. All 171 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include room service (during limited hours), coffee/tea makers and down duvets.
DoubleTree by Hilton Hotel New Bern Riverfront offers 171 forms of air-conditioned accommodation with a safe and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free 24-hour return airport shuttle
Free train station pick-up shuttle

Food and drink

Full breakfast available for a fee daily: USD 12.95 per person
1 restaurant
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Seasonal outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Corner/local shop
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
12 meeting rooms
Conference space (15000 square feet)

Outdoors

Marina on-site
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer

Entertainment

37-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets are allowed for an extra charge of USD 50 per stay (maximum USD 50 per stay).
  • Up to 50 lb/23 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)
  • Pet fee: USD 50 per stay (maximum USD50 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • DoubleTree Hilton Hotel New Bern Riverfront
  • DoubleTree Hilton Hotel Riverfront
  • DoubleTree Hilton New Bern Riverfront
  • DoubleTree Hilton Riverfront
  • Sheraton New Bern
  • New Bern Sheraton
  • Hilton New Bern/Riverfront Hotel New Bern
  • DoubleTree by Hilton Hotel New Bern Riverfront Hotel
  • DoubleTree by Hilton Hotel New Bern Riverfront New Bern
  • DoubleTree by Hilton Hotel New Bern Riverfront Hotel New Bern
5 - Excellent
174
4 - Good
195
3 - Okay
106
2 - Mediocre
39
1 - Poor
17
4.0
Cleanliness
4.2
Service and Staff
3.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2018

    3/5

    Needs work.

    Room was ok, on the second day had a slight pop from an electrical issue with the a/c unit. The staff moved us to another room, and gave us a free dinner. Which was nice. The staff at check in seemed to be confused about things. I had already paid for everything. She seemed to struggle with the computer. No other people where checking in. Now lets talk about the free dinner. Food was not bad. The mixed drinks from the bar where horrible. Wife and i stood at the entrance to the restaurant for a bid, no one was at the desk to seat us. Again this place was empty. The waitress must been in training. She had no clue on how to be a waitress. Brought no water, i asked for a loaded baked potatoe, she brought my stuff after must of my potatoe was eating. Brought my salad with no drinks still on the table. Thank goodness it was free. The room was pricey for what it was. The hotel needs work.

    Pros: Location

    Cons: Training for the staff. The bar on the deck was limited with drinks. Beer was hot.

    Location: Walking distance to downtown was very nice.

    Stayed 3 nights in Aug 2018

    4/5 Good

    • Liked: Room comfort

    Chose river view and paid more for I,t but the view was a huge tree. Disappointed also that I was in another building bot close to the restaurant, pool or reservation desk.

    Stayed 1 night in Sep 2018

    3/5

    • Liked: Cleanliness, staff & service

    Great location. Didn't like not being in the main building, and goung outside at night to go to other building. Elavators sound scary! Lights inside one didn't work. Nothing in room re: amenities or services available. No room service menu.

    Stayed 1 night in Aug 2018

    2/5

      NC vacation

      The hotel needs a major renovation. The location is perfect. The Hilton really needs to make a big investment in this property - located on the water.

      Stayed 1 night in Aug 2018

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