Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Travel Inn by OYO, Hwy 80 - Jackson

2.5 out of 5
Travel Inn by OYO, Hwy 80 - Jackson
1955 Highway 80 W, Jackson, MS

Reviews

6.0
Rating 10 - Excellent. 6 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 7 out of 26 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Its actually the best hotel/Motel on 80 the room are clean
Stayed 1 night in Apr 2024

6/10 Okay

Tiffany

It’s was nice
Stayed 2 nights in Mar 2024
Response from Joe on 2 May 2024
Thank you for sharing your views with us, Tiffany! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joe

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person checking me in walked to my room and made sure it was ready for me.
Stayed 1 night in Feb 2024
Response from Ammy on 7 May 2024
Thanks for the positive rating, Keith! Hope to welcome you again soon. Regards, Noah.

6/10 Okay

Sharolyn

Travelled with group
Disliked: Amenities
Not bad for looks if outside and location
Stayed 1 night in Feb 2024
Response from Ammy on 7 May 2024
Hi, Sharolyn! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant wouldn't allow me to check in 30 minutes early. The facility was not in a safe location and the place was very dirty in appearance. The attendant kept my booking fee and refused a refund after being very rude
Stayed 5 nights in Feb 2024

10/10 Excellent

Terry

Stayed 1 night in Jan 2024
Response from Ammy on 7 May 2024
Thanks for the positive rating, Terry! Hope to welcome you again soon. Regards, Noah.

6/10 Okay

jill, PAPILLION

Had to go get more tp and door didn't lock with key.
Stayed 1 night in Jan 2024
Response from Ammy on 7 May 2024
Hi, Jill! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

4/10 Poor

William

Disliked: Staff & service
Stayed 7 nights in Dec 2023
Response from Ammy on 7 May 2024
Hi, William! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

jason

Stayed 2 nights in Dec 2023
Response from Ammy on 7 May 2024
Hi, Jason! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
If you are looking for a place that has a lot of different amenities then this is not the one. I just needed a place to sleep and this was perfect for me. It was quiet and the owners were nice and friendly. It was an easy check in and out process. Will stay here again.
Stayed 2 nights in Dec 2023
Response from Ammy on 7 May 2024
Hi, JoAnne! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ammy on 7 May 2024
Hi, Jason! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Henrietta

Stayed 6 nights in Nov 2023
Response from Ammy on 7 May 2024
Hi, Henrietta! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Barbara on 22 Jan 2024
Sorry for the hassle you faced, Jonathan! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a last minute, last resort, very cheap option then an overnight stay here will not kill you. At the last minute (1am) we had an emergency and had no other affordable options. The staff was asleep I had to wake him up, the room we purchased didn’t lock, we used furniture and our luggage against the door, the bed wasn’t made up, just sheets folded on a mattress, the sheets and towels were dirty. The “king sized bed” was actually a full bed not even a queen bed. Surprisingly the showers was newly renovated and looked like it belonged in a hotel not a motel. We booked 2 rooms and the other was just like that only the other one wreaked of cigarette smoke. We would have slept in our car in the parking lot if the area wasn’t so bad. In comparison to sleeping outside on the concrete it’s the better choice.
Stayed 1 night in Oct 2023
Response from Ammy on 7 May 2024
Hi, Angela! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 Good

Doan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from a on 7 May 2024
Thanks for the positive rating, Doan! Hope to welcome you again soon. Regards, Noah.

2/10 Terrible

Clarence Molden

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lisa on 8 Apr 2024
Hi, Clarence! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Lisa

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

gaurav

Stayed 1 night in Aug 2023
Response from Barbara on 12 Sept 2023
Pleased to hear your kind words of gratitude, Gaurav! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 Good

Keith

Liked: Staff & service
The mall is across the street, from the Motel.
Stayed 2 nights in Jul 2023
Response from Ava on 13 Sept 2023
Hey, Keith! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
$50 cash
Went to check in and was told I had to pay $50 in cash for deposit. I said I would give them a card. They said only cash. I asked what would happen if I didn’t have cash. Was told there is an atm down the street. I asked for a receipt and the guy had to find the receipt book. Finally gave me a receipt. He put my cash in an envelope with my name on it. Put it in a lock box. I believe they do that hoping you forget about it. I will never use Motel 6 again.
Stayed 1 night in Jun 2023
Response from Ava on 21 Jun 2023
Hi, Tammy! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

2/10 Terrible

jasmine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not good, didn’t feel like a safe area
Stayed 1 night in May 2023
Response from Ava on 21 Jun 2023
Hi, Jasmine! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

6/10 Okay

Henry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room could have been better. Shame on staff
Response from Ava on 21 Jun 2023
Hi, Henry! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava

10/10 Excellent

Tineshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ava on 21 Jun 2023
Hi, Tineshia! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

6/10 Okay

Danielle

Travelled with partner
Disliked: Amenities
Cartier très délabré , extérieur avec des bris tout autour, intérieur pas très à cacceuillant mais je dois admettre que les gens logeant sur place étaient tous très sympathiques et de confiance et notre chambre avait un lit bien confortable. Nous n’avons pas payer cher alors je pourrais ajouter que je suis tout de même satisfaite pour le prix mais je ne recommande pas nécessairement ce cartier pour la sécurité, même l’accueil était barrée et on nous répondait via une petite fenêtre…c’est tout dire. Pour une nuit, ça allait!
Stayed 1 night in Feb 2024
Response from joe on 2 May 2024
Hola Daniela! Gracias por calificar nuestros servicios. Entendemos que no esté completamente satisfecho con la experiencia. No se preocupe, nuestro dedicado equipo está trabajando en mejoras continuas y en la satisfacción general de nuestros valiosos huéspedes. Saludos, joe