Front of property

Reviews of Mountain Modern Motel

3 out of 5
Mountain Modern Motel
380 W Broadway, Jackson, WY

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1005 reviews" "
Rating 8 - Good. 269 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 58 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven, Huntington Beach

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Gonzalo Lagunes on 23 May 2024
Thanks We appreciate you sharing your thoughts on your recent experience with us. Your feedback is important to us as we aim to provide the best possible experience for all our guests. We're thrilled to hear that your stay was satisfactory, and we'll continue to work hard to meet your expectations in every aspect. If you have any suggestions or additional comments, feel free to reach out to us. We look forward to serving you again in the future at Mountain Modern.Best,

10/10 Excellent

MONTREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

bethann, Omaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern vibe felt fresh and fun, and everyone was super nice!
Stayed 4 nights in May 2024
Response from Itzel on 21 May 2024
Thanks for staying with us. We hope to see you again

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and gorgeous views
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Boris,Thank you for taking the time to review your recent stay at Mountain Modern Motel. We have so much fun providing you with a funky, none of the fluff and all of the good stuff experience. Thanks for making us your adventure base camp, we hope to see you soon!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
An updated, nicer motel with a decent pool/hot tub. Parking was difficult, had to park in an adjacent business and move it before 11am. Lighting was poor on our floor, outside. Couldn’t see room numbers. But rooms updated and unique.
Stayed 2 nights in May 2024
Response from Hotel Manager on 16 May 2024
Thank you for taking the time to review your recent stay at Mountain Modern Motel. We appreciate the feedback and will pass that along to the appropriate .department. We hope you join us again soon.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Amy,Thank you for taking the time to write a review about Mountain Modern Motel! We respect that you have so many choices when you book your adventure in Jackson Hole and we're thankful that you chose us! We look forward to seeing you again on your next Jackson trip!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, and comfortable. Perfect walking distance to downtown shops and restaurants.
Stayed 3 nights in Apr 2024
Response from Gonzalo Lagunes on 6 May 2024
Dearest ChristopherThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gonzalo Lagunes on 7 May 2024
We are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Marjolein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgraded to a suite! Hot tub was great
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 6 May 2024
Dearest MarThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. Price was a little high for off-season. But it is a nice hotel, recently renovated. I just miss the free breakfast.
Stayed 2 nights in Apr 2024
Response from Gonzalo Lagunes on 3 May 2024
Thanks GaryWe appreciate you sharing your thoughts on your recent experience with us. Your feedback is important to us as we aim to provide the best possible experience for all our guests. We're thrilled to hear that your stay was satisfactory, and we'll continue to work hard to meet your expectations in every aspect. If you have any suggestions or additional comments, feel free to reach out to us. We look forward to serving you again in the future at Mountain Modern.Best,

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 30 Apr 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Susan Flores, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May 2024
Thank you for staying with us we appreciate you feedback.

10/10 Excellent

Vanessa, Burleson

Stayed 1 night in Apr 2024
Response from Itzel on 21 May 2024
Thank you for staying with us. We hope to see you soon

10/10 Excellent

Vanessa, Burleson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is great. Love the gear rack and the extra long bench for luggage. Beds were extremely comfortable. The giant sink was great. Wine bottle opener was handy. The soap smelled amazing. Top notch, shampoo and conditioner as well. Easy walk to downtown for food and shopping. Highly recommend the Local for dinner.
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 30 Apr 2024
Dearest VanessaThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

Beatrix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Love the full kitchen
Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 29 Apr 2024
Hi BeatrixWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Brenda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but okay for a night
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 28 Apr 2024
We appreciate it when our guests take the time to write a review with the details of their stay, this gives us the chance to attend to every detail and always seek continuous improvement in our services. We hope to serve you again, we are sure that your experience will be much better.Sincerely,

8/10 Good

Marianne C

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would stay again due to the nice rooms. Did not appreciate the security guy kicking me out of the pool ten minutes before 10pm. I think the pool could be open later also. Nice pools. Looks recently remodeled.
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 27 Apr 2024
Hi MarianneThank you for leaving a review. We're pleased to know that your overall stay met your expectations. We greatly appreciate your patronage and value your feedback as it helps us refine and enhance our services. We have spoken with our security staff about the pool closure, If there's anything additional and specific that you think would make your next visit even better, don't hesitate to let us know. We look forward to serving you again soon and providing you with an even more enjoyable experience at Mountain Modern.Sincerely,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Having the option of an indoor and outdoor pool and hot tub was great as well as the fire pits for the chilly nights. The rooms were quite nice and comfortable.
Stayed 2 nights in Apr 2024
Response from Gonzalo Lagunes on 27 Apr 2024
Howdy SarahThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

8/10 Good

Chad

Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 16 May 2024
Dearest ChadThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

2/10 Terrible

Erin

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 26 Apr 2024
HiWe would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your stay. We take those comments very seriously and we will do our best to implement the suggestions you have mentioned. Hopefully we can accommodate your family in the future again and make it right for you.Sincerely,

8/10 Good

Mark

Liked: Cleanliness, staff & service
The room layout and furnishings were very well designed. Most hotel rooms are pretty standard: desk, drawers closet and not very useful for most people.
Stayed 1 night in Apr 2024
Response from Scott Sheer on 22 Apr 2024
Mark,Thank you for taking the time to write a review about Mountain Modern Motel! We respect that you have so many choices when you book your adventure in Jackson Hole and we're thankful that you chose us! We look forward to seeing you again on your next Jackson trip!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the location, it’s so close in town you can walk to any shop
Stayed 1 night in Apr 2024
Response from Itzel on 22 Apr 2024
Thank you for staying with us at Mountain Modern we hope to see you soon.

10/10 Excellent

Penelope, Revere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for our stay. The pools and hot tubs were phenomenal. The town was a little sleepy during the “shoulder season”, but we found plenty to do.
Stayed 6 nights in Apr 2024
Response from Itzel on 22 Apr 2024
Thank you for staying with us at Mountain Modern we hope to see you soon. We are happy that you enjoyed your stay with us..

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Recently updated. We had King suite with kitchen. All was new. Perfect for what we needed. Fair priced. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Itzel on 22 Apr 2024
Thank you for staying with us at Mountain Modern we hope to see you soon. We are happy that you enjoyed your stay with us.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern updated decor ..great floorplans for suites. Family friendly lodging and two pools. Great location ...walkable local.
Stayed 3 nights in Apr 2024
Response from Gonzalo Lagunes on 16 Apr 2024
Dearest RhondaThank you for visiting Mountain Modern and taking the time to leave us such a wonderful review. It brings us joy to know that your recent stay exceeded your expectations. Our team of professionals works tirelessly to ensure that every guest receives the highest level of service and care. Should your future family plans bring you back to our area, we would be more than delighted to see you again at our property!Genuinely,

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gonzalo Lagunes on 16 Apr 2024
Hi DanielleWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gonzalo Lagunes on 11 Apr 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

6/10 Okay

Alese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Scott Sheer on 9 Apr 2024
Alese,Thank you for choosing Mountain Modern for your Jackson Hole Vacation. We are sorry to hear we did not meet your expectations. Please reach out and let us know what we can do to make a better experience in the future.

10/10 Excellent

Daniel Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I have been to Jackson numerous times and stayed at various properties. I must say that in terms of location, property, and price, this motel must be high on the list. We enjoyed our stay and would recommend it.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Daniel Paul,Thank you for choosing Mountain Modern for your Jackson Hole Adventure. We are delighted to hear how much you enjoyed your stay. We appreciate the recommendations and we hope to see you back in the not too distant future.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are decorated so nice, only complaint is the bathroom is small. Otherwise loved our stay and the staff was so friendly. Indoor pool is heated and same with the outdoor pool which we loved.
Stayed 1 night in Apr 2024
Response from Gonzalo Lagunes on 5 Apr 2024
Hi HeatherWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024
Response from Itzel on 20 Apr 2024
Thank you for staying with us we hope too see you again.

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is just the cutest place ever. The room is just perfect.
Stayed 1 night in Mar 2024
Response from Gonzalo Lagunes on 27 Mar 2024
Hi CarleneWe are delighted to have been a part of your fantastic stay! It is delightful to learn that you were impressed with our wide variety of amenities and the level of service provided by our dedicated team. Your satisfaction is our utmost priority, and we hope to have the pleasure of serving you again soon at Mountain Modern!Best,

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved.this 2 bedroom 2 bathroom with a great little kitchen ! So clean. Great hot tub, warm pool for apre ski. We used the shuttle service and played games in the game room. Big thumbs up for MMM 👍
Stayed 2 nights in Mar 2024
Response from Gonzalo Lagunes on 25 Mar 2024
Howdy DonnaThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No one spoke English in Jackson. First night the pool was a sausage fest.
Stayed 3 nights in Mar 2024
Response from Hotel on 24 Mar 2024
We are sorry to hear about your negative experience and frustration. We appreciate your feedback. Thanks

8/10 Good

Will

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms were pretty small and the people next door were up early and the thin walls didn’t do much to dampen the noise. The front desk crew could use some language lessons as they were very difficult to understand.
Stayed 2 nights in Mar 2024
Response from Gonzalo Lagunes on 8 Mar 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Teresa, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the modern feel of the property as well as the location being central to all attractions we participated in. Shops, restaurants, ski lodge.
Stayed 2 nights in Feb 2024
Response from Gonzalo Lagunes on 28 Feb 2024
Howdy TeresaWe are grateful for your kind words and positive feedback. Your satisfaction is truly our greatest reward, and we are thrilled to have provided you with an exceptional hotel experience. We are consistently striving to improve and exceed our guest’s expectations, so please know that your feedback is invaluable to us. We sincerely hope to have the pleasure of welcoming you back again soon!Sincerely

10/10 Excellent

Janice

Liked: Cleanliness
Great stay!
Stayed 2 nights in Feb 2024
Response from Mountain Modern on 27 Feb 2024
Howdy! Thank you for the kind words. We are very glad that you enjoyed your stay with us, and hope to see you again in the future!

10/10 Excellent

harold

Stayed 1 night in Feb 2024
Response from Mountain Modern on 20 Mar 2024
Howdy! Thank you for taking the time to leave a review. We are glad to see you enjoyed your stay. Hopefully we'll see you again in the future!

10/10 Excellent

Samantha

Travelled with partner
Liked: Amenities
Loved the triple M cafe and bar, delivery to your room for free was great!
Stayed 2 nights in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for staying with us. We are glad you had an amazing time with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel on 17 Feb 2024
Thank you very much for your review!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a terrific value and ideally located. We’ll be back!
Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 17 Feb 2024
Wow Thank you for sharing your positive experience. We are glad to know that our attention to detail and commitment to exceptional customer service did not go unnoticed. We strive to create a cozy and welcoming environment for all our guests, and it is rewarding to hear that we succeeded. We look forward to making your future stays equally enjoyable at Mountain Modern.Sincerely,

8/10 Good

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gonzalo Lagunes on 16 Feb 2024
Howdy MalloryThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 16 Feb 2024
HowdyThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised. Great rate. Clean, safe, and convenient. Shuttle to Village too! I will definitely be back.
Stayed 2 nights in Feb 2024
Response from Gonzalo Lagunes on 16 Feb 2024
Howdy DanielThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

10/10 Excellent

Tyler

Stayed 4 nights in Feb 2024
Response from Gonzalo Lagunes on 14 Feb 2024
Howdy TylerThank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Our team takes great pride in providing top-notch service and ensuring that our guests have a memorable and comfortable stay. We appreciate your recommendation and look forward to welcoming you back in the future to Mountain Modern in lovely Jackson, WY.Sincerely,

4/10 Poor

Grant

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Gonzalo Lagunes on 14 Feb 2024
Dear GrantWe are sorry to hear that you had a negative experience at our property. We strive to provide a high level of quality and service, and we apologize if we fell short of your expectations. We appreciate your feedback and will use it as an opportunity to improve our processes and ensure a better experience for all future customers. Thank you for bringing this to our attention.Sincerely,

10/10 Excellent

Stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room made for skiers and their gear!
Stayed 1 night in Feb 2024
Response from Gonzalo Lagunes on 12 Feb 2024
Howdy StephanieWe are grateful for your kind words and positive feedback. Your satisfaction is truly our greatest reward, and we are thrilled to have provided you with an exceptional hotel experience. We are consistently striving to improve and exceed our guest’s expectations, so please know that your feedback is invaluable to us. We sincerely hope to have the pleasure of welcoming you back again soon!Sincerely

8/10 Good

Sidney

Stayed 2 nights in Feb 2024
Response from Mountain Modern on 20 Mar 2024
Howdy! Thank you for taking the time to leave a review. We are glad to see you enjoyed your stay, and hope to see you again in the future!

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel to stay at in Jackson, WY
I've stayed at Mountain Modern Motel three times, and it is consistently the same. The rooms were different but equally nice. Most recently I stayed in a room that had a queen bed with a twin bunk above it. (I bumped my head a few times on the frame.) It would have been nice to have had a chair in the room to sit on.
Stayed 4 nights in Feb 2024
Response from Itzel on 8 Feb 2024
We are sorry to hear that you hit your head with the bunk bed and thank you for suggestion about the chair in the room we are going to work on that.

8/10 Good

Darlene, Appleton

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin was fine. Unfortunately we missed happy hour by two minutes after checkin.
Stayed 1 night in Feb 2024
Response from Mountain Modern on 7 Feb 2024
Howdy! We are glad you enjoyed your stay. Hopefully we'll see you again in the future and you can enjoy happy hour at Triple M!