Clarion Hotel Jackson Northwest

Property class: 2.5

Choose dates to view prices

Clarion Hotel Jackson Northwest provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside tables, a nightstand, a chair, and a lamp.

Standard Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a painting on the wall.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a door.

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Efficiency, Nonsmoking, Accessible

A hotel room with two beds, a desk, a chair, and a TV.

2 Queen Beds, Efficiency, Nonsmoking, Accessible

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a desk, a chair, and a TV.

2 Queen Beds, Suite, Nonsmoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with a bed, a desk with chairs, a wardrobe, and a sliding glass door leading to a balcony.

2 Queen Beds, Suite, Nonsmoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for 1 King Bed, Efficiency, Nonsmoking, Accessible

A hotel room with a large bed, two bedside tables with lamps, a small bench, and a door.

1 King Bed, Efficiency, Nonsmoking, Accessible

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a small bench, and a door.

1 King Bed, Suite, Nonsmoking

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Efficiency, Nonsmoking

A hotel room with two beds, a desk with a computer, a television, and a small cabinet.

1 King Bed, Efficiency, Nonsmoking

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for 2 Queen Beds, Efficiency, Nonsmoking

A hotel room with two beds, a desk with a computer, a television, and a small cabinet.

2 Queen Beds, Efficiency, Nonsmoking

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a desk, and a view of the outdoors.

2 Queen Beds, Suite, Nonsmoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 8

View all photos for 2 Queen Beds, Suite, Nonsmoking

A hotel room with two beds, a desk, a chair, and a view of the outside.

2 Queen Beds, Suite, Nonsmoking

  • 322 sq ft
  • Sleeps 8
  • 2 Queen Beds

Room

  • Sleeps 8

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a large bed, a nightstand, a lamp, and a door leading to another room.

1 King Bed, Suite, Nonsmoking

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
541 Carriage House Drive, Jackson, TN, 38305

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    11 min drive

About this property

Clarion Hotel Jackson Northwest

  • Hotel in the historical district
  • Clarion Hotel Jackson Northwest provides amenities, such as dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • A 24-hour front desk, a banquet hall and a lift
    • 1 meeting room and a vending machine
  • Room features
  • All 129 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with baths or showers
    • TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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Frequently asked questions

Does Clarion Hotel Jackson Northwest have a pool?

Yes, this property has an indoor pool.

Is Clarion Hotel Jackson Northwest pet-friendly?

Yes, Clarion Hotel Jackson Northwest allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Clarion Hotel Jackson Northwest?

Self-parking is free at this property.

What time is check-in at Clarion Hotel Jackson Northwest?

Check-in start time: 3:00 PM; check-in end time: 5 AM.

What time is check-out at Clarion Hotel Jackson Northwest?

Checkout is at 11 AM.

Where is Clarion Hotel Jackson Northwest located?

Situated in the historical district, this hotel is within a 15-minute walk of Music Highway Crossroads and Casey Jones Village. Old Hickory Mall and Union University are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clarion Hotel Jackson Northwest Reviews

6.4

6.4

Cleanliness

7.8

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 199 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 222 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 194 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean. Staff was very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very Quite Place .. Good prices and kind staff.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Pleasant staff and easy check-in.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt check in, plenty of parking, big open lobby, spacious room, and many eating options near by.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Parking was safe
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was amazing and hotel is very clean. Carpet could use replacing in hallways.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Although hotel is older it was very clean and I enjoyed how spacious the room was! Check in and out was very friendly.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

They are doing renovations but still was quiet and comfortable. Clean
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much larger and nicer on the inside than I expected. Very spacious lobby and rooms. Bed was comfortable and the property was quiet. Lots of dining options within walking distance right off the bypass
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Good parking, nice room for the price. Was questioned about who was staying in our room by the front desk when we had friends visit us while we were there (it was a group trip & some of us stayed in separate hotels)..
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
We had 2 rooms one smelled like old dirty wet gym socks. The rooms are big bigger then most
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value property had some. Dated stuff but overall very clean and good
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a lot of work. The carpets are filthy, and the rooms are pretty beat up. They were pet friendly, and accommodating. Our first room was discussing. The promptly changed our room. The second room was better. The bathroom was clean, and the bed was clean and comfortable. Which tells me the staff care. I won’t be staying there again.
Old puke
Drink stains
Busted bathroom door
Torn base boards
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the spacious room and the amenities! Staff was professional and polite! The only recommendation is that housekeeping cleans thoroughly each day. The inside of my microwave was nasty, spots on bed sheets, and floor needed vacuuming.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Hotel was good, nice large clean room, good air conditioning, except the bed only had a box springs made up on it, there was not a mattress, which made a very uncomfortable night sleep, hopefully that will get rectified for other travelers
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clarion in name only. Inside the hotel does not look like a Clarion; none of the amenities have Clarion, quality of property is not Clarion, etc. If u r expecting a Vomfort Inn/Clarion feel it’s lacking. The hotel is “tired”…needs remodeling; carpet worn/stained/dirty; breakfast good 1st/ terrible the next; Good things: fume is small but well maintained; staff very helpful; good restaurants very close (3-5 min walk).
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Just ok

Looks a lot better in pics . Bed was ok , tiny tv , very outdated place in general . The light in shower is a ceiling fixture and a shock hazard . Very unsafe . We didn’t bother with the breakfast . Would not stay again ! But the Italian restaurant across the street was great . Best part of the stay
Very unsafe , not waterproof!
Tiny for the size room which was pretty big
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Some what OK.

The parking lot was well lit at night. Nice Italian restaurant across the street. The room was clean with a few rough edges. Missing picture on the wall, and worn furniture in the room. The only big problem was breakfast, limited amounts of everything except coffee, there was no coffee in the breakfast room. There were two packs of coffee in the room. If the coffee machine is broken, fix it or get a coffee pump pot.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean

This actually was the worst hotel I've ever encountered.. First, I will say that the customer service was awesome the front desk guy was very friendly. The cleanliness was horrible..Ther were roaches on the mirror and walls when we walked in, the bathroom looked unclean and there was mold and mildew on the ceiling.... My family and I left just as quick as we checked in.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was very helpful and friendly. Carpet in hallway and room was stained and or dirty. Breakfast was a bad experience. Hockey puck muffins. Waffle maker didn't have nonstick spray, no yogurt, watered down waffle mix. No milk. On the bright side, they had packages of oatmeal, which you had to get hot water from the lobby. One ice machine on ground floor.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
The superior room with a king bed was very spacious, and it even came with an extremely comfortable couch so I would recommend that. Our bathroom had a huge walk in shower and we loved that. The indoor pool was unfortunately under maintenance work so it was closed, and that was the main reason we booked that certain hotel, so we were disappointed about that. The king bed was very comfortable. The check in/check out desk ladies were very friendly. The people in the next door room had very loud kids at late hours of the night. It seemed like the walls were thin. The housekeeping lady knocked on the door and walked into our room at 10:40am when check out wasn’t until 11:00am so that needs to be addressed with housekeeping for them to make sure they start with the rooms that have already been checked out.. maybe get a list of them who have checked out before the actual check out time.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Staff & service
WE made a pet friendly reservation but we we tried to check in the front desk said they were not pet friendly. So while she was trying to cancel our reservation I went next door to make a reservation that was pet friendly! When I returned to make sure the cancellation when through she inform me she just out they were pet friendly form her owners but she responded to me no one had ever told he that. I have not had a chance yet to see if they actually cancel my stay.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great. The room was terrible due to the rust, mold, bloody sheets, TV not working. Blood on the blanket as well. Shoe prints on pillowcases. No towels in room.Ask to be moved to another room and was told we had to pay for a different room. Then was told they had no other room. We was told they had a flood and pipes busted and that no one had been in this room in a very long time so thats why it wasn't clean. Called hotel.com and gave them my complaints and offered 20 dollars.This clearly a health violation to rent a room with mold. There were no other hotels within a 50 miles radius. All hotels are booked up due to a college homecoming. Oh the guy at the desk gave us three sheets and told us there were no more blankets which were for a full size bed!!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing. Old and outdated. No USB ports, so bring your charger. Shower leaking. Bugs In room (had to switch rooms). Worst coffee I ever tasted. No contactless payment options. Might as well have stayed at a discount motel, because it wasn’t cheap. Soiled carpet, and dirty windows. Only positives was the Large room with a sofa, and the great location.