Search Hotels Near JC Nichols Memorial Fountain, Kansas City

"The room did have a slight bad smell when we first checked in, I did happen to have my own air fresheners, so I got that under control myself. I was not happy the way our breakfast was handled, other people were getting waited on and getting their food that sat down after we got there, I don’t understand what the problem was, got handed off to another waitress while still trying to get coffee and get our food ordered, only had one place setting of silverware on the table, and no sugar on the table, after I got my coffee cups, I have to get those items off another table after the customers left, and as I looked around, others had their own coffee craft, but one was given to us, I still don’t understand why????, saw other couples get their food and get done before us, we were there an hour, I did complain to the check in desk when we checked out, was not happy with that experience, that made me not wanting to ever return , I did like the room and the shower was very nice"

"The gentleman at check-in was so friendly and welcoming! We loved the photo backdrops set up for Christmas and New Year’s! "

"Room was in good shape and the bed comfortable. Staff were all friendly and helpful. Shoutout to Kevin the breakfast cook & server while we were there - great attitude, he made our day! Room service comes around ridiculously early so be sure to put out the do not disturb sign if ypu you dont want to be woken before 8am"

"Clean room great service "

"Great location! I chose this for a convention site several years ago, but it was the first time I'd been back just for fun. Restaurant is under staffed."

"Great Customer service by all hotel employees"

"Clean room good breakfast and pleasant staff only 🙁 pool closed "

"yes"

"Beautiful building, comfortable rooms, lovely experience! "