Search Hotels Near Ivuka Arts Kigali, Kigali

"It is always a pleasure to stay at the Serena. Your staff is superb! "

"The airport shuttle was easy to find. The internet stayed fast."

"Staff were friendly and nice"

"Very clean "

"Very convenient for Kigali Convention Center, and has a good restaurant on the top floor with a view."

"I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!"

"Rooms should be made conducive for business travelers: 1. Include sizeable work stations 2. Small refrigerators 3. Improve on general property maintenance; otherwise, the location is perfect."

"Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking To the Hotel.com Customer Service Team, I am writing to report a fraudulent hotel listing on your website and to request a full refund. I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location. It is clear that we have fallen victim to a scam facilitated by a fake listing on your platform. We endured a horrible experience, being stranded without accommodation upon arrival. We demand a full and immediate refund of the $450.00. Furthermore, we urge you to immediately investigate and remove the fraudulent "N G Residance" listing from your website. This incident raises serious concerns about your vendor verification process. Please take steps to ensure no other customer has to go through a similar ordeal. You can reach me at +8801753055803 or info@sarso.org to resolve this. Sincerely,"