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"My room was very spacious and clean. View was nice. The hotel is in a great location, close to many great restaurants and chocolate shops, and is very walkable to many tourist attractions. The candy bar in the reception area was the cherry on top."

"Great location in old town. The hotel is generally lovely and you can tell they have put the effort into the lobby. The rooms were nice but not as nice as other Hiltons. Restaurant and bar really good"

"I was initially given the wrong room, and it took over 3 hours of arguments and repeated follow-up calls before I was finally moved to the room I had actually booked. I booked a room with bath and I was given a room without bath because the correct room was not ready. Despite raising a complaint, the property treated the situation as though it was perfectly acceptable simply because the correct room was eventually provided in the end. Pathetic customer service"

"La estancia fue muy buena."

"Some of the staff members were not very guest focused"

"Amenity so poor"

"We loved our stay. The location is fantastic, with parking right in front of the hotel and all major tourist attractions within easy walking distance. The amenities were great — we used the gym, and our kids had a wonderful time in the indoor pool. Breakfast was delicious with plenty of options. We definitely recommend this hotel."

"Breakfast was really nice. I enjoyed it. "

"Very good hotel in a great location. Very close to Grand Place and in the heart of Brussels "