You need to visit the property to know the morons who run it. In shorts, it was Christmas, we went to the property on a bitter cold night, 12 kms away from the city center of ooty.
To find that the tent we have booked, was sold offline. We were denied stay in the tent we booked. We had to ride back again in bitter cold back to the city to find accomodation.
Please do not book online, they do not entertain guests who booked online.