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Grand Serai Congress & Spa

5.0 star property
Luxury hotel with free breakfast and fitness centre
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Serai Congress & Spa

Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Traditional Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing
Restaurant
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ₹9,413
Price available on 12/06/2024

Check out the area

Map
33, Dodonis Avenue, Ioannina, Epirus, 45221
  • Popular LocationIoannina Castle3 min drive
  • Popular LocationUniversity of Ioannina Hospital7 min drive
  • AirportIoannina (IOA-Ioannina National)12 min drive
  • Popular LocationAli Pasha Residence13 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, soundproofing

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Single Beds

View all photos for Traditional Suite, 1 Bedroom

Traditional Suite, 1 Bedroom | Minibar, in-room safe, desk, soundproofing

Traditional Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

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About the area

Ioannina

Located in Ioannina, Grand Serai Congress & Spa is in the city centre and near the airport. The area's natural beauty can be seen at Lake Pamvotis and Anatolis Park, while Art Gallery of Epirus Studies and Folklore Museum are cultural highlights.
Visit our Ioannina travel guideOpens in a new window

What's nearby

  • Lake Pamvotis - 17 min walk
  • Ioannina Castle - 3 min drive
  • Perama Cave - 6 min drive
  • University of Ioannina Hospital - 7 min drive
  • Ali Pasha Residence - 13 min drive

Getting around

  • Ioannina (IOA-Ioannina National) - 13 min drive

Restaurants

  • Ψησταριά Ακρόπολις - 6 min walk
  • Θυμωμένο Πορτραίτο - 3 min walk
  • Μάντζιος Καφέ-Ζαχαροπλαστείο - 4 min walk
  • Το Στέκι - 5 min walk
  • Ψησταριά "Κουραμπάς - 2 min walk

About this property

Grand Serai Congress & Spa

Luxury hotel in the business district
At Grand Serai Congress & Spa, you can look forward to a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the steam room, and indulge in a massage, a body treatment or a facial. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Babysitting (surcharge), laundry services and wedding services
  • Meeting rooms, a 24-hour front desk and multilingual staff
Room features
All 216 rooms feature comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 549 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage

Accessibility

  • Lift

More

  • 4 floors
  • 6 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and older; COVID-19 vaccination record requirement applies to all guests aged 18 and older
For more details, please contact the property using the information on the booking confirmation
Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.

Renovations and closures

The following facilities or services will be unavailable from July 25 2023 to December 21 2024 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Spa
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Property is also known as

Mitsis Grand Serai Congress
Mitsis Grand Serai Congress Hotel
Mitsis Grand Serai Congress Hotel Ioannina
Mitsis Grand Serai Congress Ioannina
Grand Serai Congress Hotel
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel Ioannina
Grand Serai Congress Ioannina
Grand Serai Congress
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Mitsis Grand Serai Congress Spa
Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel
Grand Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel Ioannina

Frequently asked questions

Does Grand Serai Congress & Spa have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from October 1 until May 31. One of the swimming pools will be unavailable from July 25 2023 until December 21 2024 (dates subject to change).

How much does it cost to stay at Grand Serai Congress & Spa?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Grand Serai Congress & Spa on 12 Jun 2024 start from ₹9,412.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Serai Congress & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Serai Congress & Spa?

Self-parking is free at this property.

What time is check-in at Grand Serai Congress & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Serai Congress & Spa?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Grand Serai Congress & Spa located?

Located in the heart of Ioannina, this luxury hotel is within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Gallery of Epirus Studies Society are also within 15 minutes.

Grand Serai Congress & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 208 reviews" "
Rating 8 - Good. 63 out of 208 reviews" "
Rating 6 - Okay. 10 out of 208 reviews" "
Rating 4 - Poor. 5 out of 208 reviews" "
Rating 2 - Terrible. 7 out of 208 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DORIAN, WORCESTER

Stayed 1 night in Dec 2023

10/10 Excellent

Christos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Chris

Stayed 1 night in Aug 2023

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, well informed and very Petions with the customers
Stayed 5 nights in Jul 2023

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service and very exclusive 👏 definitely recommend 👌
Stayed 1 night in Jul 2023

10/10 Excellent

MILENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

KONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 7 nights in Jun 2023

10/10 Excellent

Ioannis, Athens

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and k7nd staff
Stayed 1 night in Jun 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023