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"Best staff. So friendly. This is an historic property, so the rooms are unique configurations that might not appeal to everyone, but we thought it was great. Perfect location, esoecially if coming in from a cruise ship. Susan at the front desk was great"

"The property was centrally located. They had coffee available in the morning along with a variety of quick breakfast items for purchase. "

"This was a pleasant surprise- front desk staff upgraded us to a suite with views of both harbor and mountains when we told them it was my partner’s birthday. All staff were incredibly friendly and kind. Bed was extremely comfortable with lots of pillows and soft sheets. Location is right in the downtown area near all restaurants, shops, and public transit yet quite quiet. Our 3 night stay was excellent! Facility could use an update, but it was absolutely fine for us especially with the spacious room and king sized bed. Smart tv was a plus."

"Close to airport. Excellent complimentary van service. Spacious quiet room. Very nice front desk. Improve outside appearance. "

"Staff accommodating, comfy beds, airport transfer at all hours"

"The staff was incredible! So accommodating and kind. It’s such a convenient walk to take in historic Ketchikan. We were thoroughly impressed! "

"It was close to all historic sites and walkable"

"We had arrived early. Cold, wet and tired. We were afforded an early check in to a lovely room. Everyone was exceptionally accommodating and efficuent!"

"Great front desk crew!!!"