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Reviews of Boutiquehotel Weisses Rössl

3 out of 5
Boutiquehotel Weisses Rössl
Kiebachgasse 8, Innsbruck, Tirol

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 275 reviews" "
Rating 8 - Good. 92 out of 275 reviews" "
Rating 6 - Okay. 22 out of 275 reviews" "
Rating 4 - Poor. 3 out of 275 reviews" "
Rating 2 - Terrible. 2 out of 275 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

The entire old town is under construction. You won’t sleep past 7:30
Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel is lovely, with a lot of character, great breakfast and attentive staff. Highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a beautiful old building in the historic centre. It is very quiet. The staff are lovely and welcoming. Breakfast is excellent. We were also impressed with our evening meal in the popular restaurant.
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Weisses Rössl Hotel was amazing, in fact it exceeded our expectations. From the start the staff were so friendly, engaging and truly genuine. They made us feel as we were staying with family and good friends. The owner Klaus Plank was the loveliest man and great a great host one could ever imagine. Our 6 night stay over Christmas was such fun in the bar/restaurant singing Christmas songs, so filled with merriment. The hotel was beautifully appointed recently renovated and was classy. Our room was just amazing. Being a boutique hotel made it so intimate, relaxed and friendly. Innsbruck is such a beautiful city. The hotel is right in the old city and you feel transported back a few centuries walking the little alley ways just outside. Stay at the Weisses Rössl in Innsbruck it will leave a footprint on your heart. Thank you to Klaus Plank and your staff we will return!!
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff, great room on the top floor- would 100% recommend! (Would love if they added some towel bars/ring or hooks to the bathroom.)
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Unfortunately, we were unable to stay at this hotel due to cancelled trains from the storm while we were travelling, but the hotel staff were very understanding and cancelled our hotel without charging us. We really did everything we could to get there and appreciated that they were compassionate!
Stayed 1 night in Dec 2023

10/10 Excellent

Susannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels in the world.
I'm so fortunate to get to visit Innsbruck for work every year or two and whenever I come I stay here. I travel a lot, all over the world, and I look forward to my stay at the Weisses Rossl every time. It's one of my favorite hotels. I always sleep so well, eat like a queen, and just get taken care of on a level I just don't get everywhere. It's really a treat. If you're looking for a comfortable bed, great service, and amazing food...book here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was in the center of the old town. Close to everything. The staff was so helpful in giving us all the information we needed to see the best sights and get the best value. I would totally stay here again. Highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

William, Colorado Springs

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great staff. Upon check in they acknowledged we had dogs and before we could get our bags from the car they had blankets and bowls waiting for us in the room. Our children’s favorite part of our entire trip was the breakfast, they loved the food choices and talking to the women who were serving.
Stayed 2 nights in Aug 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Everyone who worked at the hotel was kind and helpful. The location couldn’t be better. Room was beautiful. Breakfast was fantastic! We didn’t want to leave.
Stayed 2 nights in Jul 2023

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We only had one night at the Weisses Rossl unfortunately but we enjoyed every minute. The staff was wonderful and the hotel decor was eclectic and refreshing. Overall an excellent place to visit. The location was especially prime as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Alma

Liked: Cleanliness, property conditions & facilities
Staff were excellent. Some spoke English. Room was beautiful. Beds comfortable. Walked to the tourist attractions. Some noise from vacationing groups on the streets until 11:00 but overall great place to stay. Since streets are closed to cars in Old Town the drop off Taxi stop from airport is about .2 miles away. You have walk with luggage. Hotel was a little hard to find in the maze but worth it.
Stayed 3 nights in Jun 2023

10/10 Excellent

Beth

Travelled with family
The property is beautiful and right in the heart of old town. Staff was exceptionally kind and helped us plan our activities. Thank you to the desk receptionist who helped us with the cable car- we made it! The room was lovely and beds very comfortable. Breakfast is included and wonderful out on the terrace. I can’t recommend this hotel enough if traveling to Innsbruck. Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 3 nights in Dec 2022

10/10 Excellent

susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, character hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely decor, comfortable bed, delicious breakfast.
Stayed 6 nights in Aug 2022

10/10 Excellent

Francisco, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Happy wit mi stay
Stayed 1 night in Jun 2022

10/10 Excellent

Gregory

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is a newly renovated property. We were very impressed with all of the attention to detail from the type of bed to the shower in the bathroom. This was the best place we stayed in Europe. We certainly would return again. Employees were very friendly and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Nice room, Comfortable bed, very pleasant staff and an excellent breakfast ! It is right in the heart of the old town. You can walk to everything.
Stayed 2 nights in May 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful boutique hotel, located in the center of old town. Ideally situated in a very walkable and interesting area with plenty of restaurants and shopping options. Just loved staying at the hotel.
Stayed 3 nights in Mar 2022

10/10 Excellent

Sigrid

Stayed 1 night in Jun 2020

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Great location Friendly and very helpful staff
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to old town and the lifts. Very nice and clean rooms. Staff very friendly and parking was close.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria, the lady at the reception was very helpful. Any questions we had, she would respond and always tried to accommodate us, to make our stay comfortable. My husband and I were very happy, we highly recommended it and we look forward to going back. Thank you Ellie Katsipis
Stayed 3 nights in Sep 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Great section of town, super cute and funky hotel. lots of charm inside, very friendly and helpful staff. Awesome breakfast!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Great location and customer service! Loved the decor at the hotel! The only mini complaint was that the room felt hot. There was a fan in the room but it wasn’t enough... I cant imagine how it gets in the middle of summer. Regardless, I would stay there again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice breakfast. Air conditioning in the room would have made it perfect.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything: location, staff, food, amenities. We would stay again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. The staff were very helpful and the room was large and very comfortable. The location was perfect: just off the main tourist area so it was quiet but easy to access. We will definitely stay here again.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Food in cafe was excellent. Great breakfast. Lots of space in room. Would stay here again. Stayed with spouse and 2 teenagers in July 2019
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the hotel very much, particularly its sense of history and the location. The breakfast was very good too. The only negative was the lack of tea making facilities.
Stayed 1 night in Jul 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the heart of town
Excellent location. Impressed by the condition of the room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great food, we enjoyed our stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jen, Jackson, MI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute inn! My girls loved having their own beds. Take time to explore the inn and resturant. Lots of character throughout. Nice basic breakfast each morning. Excellent location. I definitly recommend staying here. Innsbruck is a beautiful town!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

horst

Liked: Cleanliness, staff & service, property conditions & facilities
not for arrivals by car
the location is perfect once you are there.: there is no car access , less parking , one has to park the car outside the area of the old town and pull the luggage to the hotel by foot. its manageable when sun shines, but on a rainy day????
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and welcoming staff. Bedroom very spacious. There was no air conditioning but the room was cool. Great decor and plentiful breakfast Would highly recommend.
Stayed 1 night in Jun 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and delicious food!
We spend three nights in hotel. Amazing staff, delicious food and the service was excellent and friendly.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. In the heart of Old Town down a quiet street.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great staff, good breakfast, would go back
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was in the Old Town. Made getting to everything very easy.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Friendly and efficient. Nice rooms. But those on top floor have no elevator access.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra friendly service and fantastic location.
Goegeous hotel. Monika who runs the hotel was lovely. So helpful and friendly. Great location in the old town. Breakfast was delicious each day. Coffee was good. Rooms were a little dated with mattresses being average. But it was such a lovely hotel it didn’t matter and beds would probably vary from room to room. I would definitely stay again.
Stayed 3 nights in Jan 2019