"The location was amazing, the hotel room was good, only issue was there was only 1 outlet which was inconvenient. But overall experience was good."

"My family of 4 stayed in this lovely hotel twice, during our 16 days in VietNam. The staff, including the front desk Anna ,Angela and the doormen/ porters were extremely helpful. They gave us advice on where to eat, tours available, etc. Most helpful was allowing us to leave our luggage with them, ..."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction."

"Loved it"

"A beautiful hotel in the middle of the French quarter, easy walking distance to lake and cathedral. All the staff were so accommodating and also welcoming. Breakfast is not to be missed !! Seriously if you can’t find something to eat in the morning that’s on you. We would definitely stay again."

"A really beautiful boutique hotel set in a convenient location in the historic old quarter. The room was not large but we received an upgrade with a balcony. What stood out about the hotel is the tasteful and beautiful Vietnamese decor and the service which is top notch. The staff could not do enough ..."