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Reviews of Home2 Suites by Hilton Indianapolis South Greenwood

3 out of 5
Home2 Suites by Hilton Indianapolis South Greenwood
5215 Noggle Way, Indianapolis, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 514 reviews" "
Rating 8 - Good. 103 out of 514 reviews" "
Rating 6 - Okay. 24 out of 514 reviews" "
Rating 4 - Poor. 14 out of 514 reviews" "
Rating 2 - Terrible. 9 out of 514 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in May 2024
Response from GM on 14 May 2024
Thank you for taking time to give us valuable feedback. We hope to see you again soon!

10/10 Excellent

alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay for the weekend. The kids loved the pool. Tons of food options in the area. Nice, friendly staff.
Stayed 2 nights in May 2024
Response from GM on 14 May 2024
Thank you for taking time to give us valuable feedback. We hope to see you again soon!

2/10 Terrible

Glenn

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room accommodations was missed up. We reserved two Queen beds for two adult men and they changed the room to one king and a pull out sofa bed with out contacting us. We had just drove 12 hours to-get there for a family funeral. Once arrived and checking in they spring the room change on us
Stayed 1 night in Apr 2024
Response from GM on 14 May 2024
Thank you for taking time to give us valuable feedback. We are sorry there were issues with the room type that you booked at check-in. We hope to see you again soon!

10/10 Excellent

Kimberly

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from GM on 14 May 2024
Thank you for taking time to give us valuable feedback. We hope to see you again soon!

8/10 Good

Dillon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was very nice my only complaint would be not having room garbage emptied at all during the stay. Also, at random times of the night, the parking lot would be blocked off. If more services like that can be done and fixed or at least communicated it would be perfect.
Stayed 3 nights in Apr 2024
Response from GM on 14 May 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
Great location, staff very friendly and available, clean, had all of the amenities needed, excellent breakfast!
Stayed 2 nights in Apr 2024
Response from GM on 14 May 2024
Thank you for taking time to give us valuable feedback. We hope to see you again soon!

10/10 Excellent

Molly

Travelled with family
The woman at the front desk was very friendly and helpful upon check in. The hotel is clean and the beds are comfortable.
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Mar 2024
Response from GM on 8 Apr 2024
Thank you for your feedback! We hope to see you again!

8/10 Good

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Only minor complaint is thin walls. I could hear a kiddo running back and forth above me which was annoying.
Stayed 1 night in Mar 2024
Response from gm on 26 Mar 2024
Great to hear! Sorry about the noise from your neighbouring guests. Thank you for the feedback!

10/10 Excellent

Paula

Stayed 1 night in Mar 2024
Response from GM on 14 May 2024
Thank you for taking time to give us valuable feedback. We hope to see you again soon!

10/10 Excellent

Herby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very comfortable and quiet. Close to eating facilities. Only 15 minutes drive. from Convention Center
Stayed 2 nights in Mar 2024
Response from gm on 26 Mar 2024
Great to hear! Thank you for the feedback!

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smooth check in. The room was nice. Clean and the lay is great. We’ve stay home Home2’s before and was as comfortable as ever.
Stayed 1 night in Mar 2024
Response from gm on 26 Mar 2024
Great to hear! Thank you for the feedback!

4/10 Poor

Denise

Business traveller
Liked: Cleanliness, amenities
I stayed here to prepare for a colonoscopy because the hospital is far from my house, and I had to bring a driver. So, I paid extra for a king suite. However, they put us in a king studio. By the time I checked my reservation and saw that we were in the wrong room, it was time to start my prep, and it was too late to change rooms. Hoping for a refund for the extra I paid for the room I didn't get. I really wanted the extra space for my driver! Next time, I'll probably stay elsewhere. But if you're not prepping for a colonoscopy, I'm sure this is a great place to stay!
Response from GM on 5 Mar 2024
We are very sorry to hear that you did not receive your room type that you booked. We had unforeseen maintenance issues and were sold out of that type of suite. We apologize for the inconvenience.

10/10 Excellent

Brent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

Mistylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was full, yet very quiet. The staff was friendly and the room was very clean
Stayed 2 nights in Feb 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Showers are amazing, beds are comfy, family friendly
Stayed 2 nights in Feb 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
This is a very clean hotel. Room was spacious and enjoyable. Staff is friendly. The shower was the highlight of our stay though, it had amazing water pressure was fantastic. Don't miss this place.
Stayed 1 night in Feb 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

suzzane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great service clean room quiet hallway during my stay. Had really good breakfast for on the go. I enoyed my brief stay.
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only concern we had was a pan handler that walked up upon us as soon as we pulled up to the front doors asking for help. When we told him we were unable to help him proceeded to follow us inside the lobby cursing at us. There should be preference to the type of bed offered. Our bed was too firm.
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We hope you enjoyed your stay!

10/10 Excellent

mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We appreciate your feedback and hope to see you again!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from GM on 5 Mar 2024
Thank you for staying with us! We appreciate your feedback and hope to see you again!

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Grest amenities.
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We appreciate your feedback and hope to see you again!

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We appreciate your feedback and hope to see you again!

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities, room comfort
Moving to Indy
Very much nice! Loved the gym
Stayed 1 night in Jan 2024
Response from GM on 5 Mar 2024
Thank you for staying with us! We appreciate your feedback and hope to see you again!

8/10 Good

David

Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Keith

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
We brought our 9 lb Yorkie with us during our stay at the hotel. The entire time, she was finding bits of food under the couch, the bed, the dishwasher, the air conditioner…we were constantly having to monitor her. I gave the hotel a low rating on cleanliness for that reason.
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel A

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on 5 Dec 2023
Thank you for the review!

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff was great! Nice and clean , bathroom needed a few minor repairs but definitely would stay here again!
Stayed 3 nights in Nov 2023
Response from GM on 30 Nov 2023
Thank you for the review. We look forward to seeing you again!

10/10 Excellent

Catherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 30 Nov 2023
Thank you for the review. We look forward to seeing you again!

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Check in was easy and the person that was there for check in was so nice and helpful. Will definitely be coming here again
Stayed 2 nights in Nov 2023
Response from GM on 30 Nov 2023
Thank you for the review. We look forward to seeing you again!

10/10 Excellent

Kenyetta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on thanksgiving.. It was somewhat busy, and you know next day blk Friday again BUSY.... THE front desk clerk remembered me by name, eye contact, and very kind...She was great I appreciate being addressed by my name it was personable. I checked out before 10am. Lobby was FULL....THANKS for grest staff i will come back.
Stayed 1 night in Nov 2023
Response from GM on 30 Nov 2023
Thank you for the review. We look forward to seeing you again!

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from GM on 21 Nov 2023
Thank you for the review! We hope to see you again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where we were traveling
Stayed 1 night in Nov 2023
Response from GM on 21 Nov 2023
Thank you for the review! We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was very friendly. Very quiet place even with FFA members were filling the place. Good breakfast. Great place to stay
Stayed 2 nights in Oct 2023
Response from GM on 21 Nov 2023
Thank you for the review! We hope to see you again!

4/10 Poor

Kimberly

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Getting Sloppy
After checking in and entering the room, I could see the blind was broken from the door, and it turned out to be stuck open. The room phone didn’t work so I returned to the lobby to report both issues. The MOD offered to move me to another room, but after checking the computer said he’d come up and fix the blind. By this time it’s after 9pm, I’d driven 9 hours, and told the manager I didn’t want to wait around for an hour. An hour later someone showed up who was able to close it but not fix it. In the meantime I discovered the safe wasn’t working (probably a battery issue) and there was a flickering ceiling light. I’ve stayed here at least a dozen times when I come to Indy to visit my grandbaby and have never had a problem. This is flat-out inattentiveness and deferred maintenance. I’m going to look for someplace else next visit. Oh, and no apology or offer of compensation.
Stayed 2 nights in Oct 2023
Response from GM on 21 Nov 2023
Thank you for the review! We hope to see you again!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Oct 2023
Response from GM on 27 Oct 2023
Thank you for the review!!

4/10 Poor

Josh

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from GM on 26 Oct 2023
Thank you for the review!

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t believe there is a dishwasher and full size refrigerator. Also the amenities such as free water and a couple of granola bars too. The carpet in the halls and rooms appears to be brand new and love that there is a gas fireplace outside and market lighting. Finally the front door is decorated for fall which is a very nice touch!
Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Thanks for the great review. We are happy to hear you enjoyed your visit with us!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright, open and definitely family and pet friendly. Nice and helpful staff. Quiete rooms!
Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Thanks for the great review. We are happy to hear you enjoyed your visit with us!

8/10 Good

Luz, Midlothian

Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Thanks for the great review. We are happy to hear you enjoyed your visit with us!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the Best Service!!
Great customer service! This is by far the best hotel that i have stayed in. I will most definitely come back to stay. Thank you!
Stayed 3 nights in Oct 2023
Response from GM on 23 Oct 2023
Thanks for the great review. We are happy to hear you enjoyed your visit with us!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on 23 Oct 2023
Thanks for the review. We are happy to hear you enjoyed your visit with us!

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest for one night or ten.
Stayed 1 night in Sep 2023
Response from GM on 23 Oct 2023
Thanks for the great review. We are happy to hear you enjoyed your visit with us!