Classic Cottage | Individually decorated, individually furnished, soundproofing
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Reviews of Oceanstone Seaside Resort

3 out of 5
Oceanstone Seaside Resort
8650 Peggy's Cove Road, Indian Harbour, NS

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Liked: Cleanliness
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely place to stay when visiting Peggy’s Cove.
Stayed 1 night in Sep 2019
Response from Natalie on 25 Sept 2019
Thank you for taking the time to review our property! We value each and every guest. Warm Regards,

10/10 Excellent

Bodman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here, quiet, peaceful, overlooking rhe ocean! Staff was fabulous we had booked for one night and decided to stay another and were uograded to a suite at no extra charge. Brekkie was full and wonderful. Rooms are clean and spacious.
Stayed 1 night in Jul 2019
Response from Natalie on 14 Aug 2019
Thank you for taking the time to review our property. We value each and every guest!

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service
Nice property excellent service good food in restaraunt and vey nice room.
Stayed 1 night in Jul 2019
Response from Natalie on 14 Aug 2019
Thank you for taking the time to review our property. We value each and every guest!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Natalie on 20 Jun 2019
Thank you for taking the time to review our property! We do value your opinion.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Natalie on 20 Jun 2019
Thank you for taking the time to review our property! We do value your opinion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waterside property, with rustic cabins and multi-unit buildings. Kitchenette was very well laid out and had all the things we needed for our short stay. The Rhubarb restaurant is very close and has excellent food, spirits, beer and splendid staff!
Stayed 1 night in May 2019
Response from Natalie on 29 May 2019
Thank you for taking the time to review our property! We are so happy to hear you had such a lovely stay with us. We do value each and every guest and appreciate your review. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely night away from the city. The staff are very accommodating, and wanted to make our stay the best ever! Great price for a great room. They even gave us a free upgrade! We will definitely be back. One downside is the restaurant on the property is small and couldn't accommodate a table for us. We traveled into Peggy's Cove and ate a Shaw's seafood which was delicious seafood.
Stayed 1 night in May 2019
Response from Naomi on 22 May 2019
We're so happy to hear that you enjoyed your stay at Oceanstone! Sorry to hear that you were not able to eat at Rhubarb. Thank you very much for your feedback. We hope to see you again soon in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Naomi on 22 May 2019
Thank for you taking the time to review our property! We hope to see you back at Oceanstone in the future.

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Naomi on 22 May 2019
Thank you very much for taking the time to review our property, we hope that you will visit Oceanstone again!

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Natalie on 30 Apr 2019
Thank you for taking the time to review our property. We value each and every guest and are glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautifully situated right on the water. Cabins have wood stoves and amenities. Nice decor, comfortable beds.
Stayed 1 night in Apr 2019
Response from Natalie on 30 Apr 2019
Thank you for taking the time to review our property. We value each and every guest and are glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Natalie on 5 Apr 2019
Thank you for your review! Much appreciated.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019
Response from Natalie on 30 Apr 2019
Thank you for taking the time to review our property. Please let us know if there is anything we could have done to make your stay more enjoyable.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, rooms clean and so cozy. Absolutely loved it and will be back.
Stayed 1 night in Dec 2018
Response from Natalie on 11 Dec 2018
Thank you for taking the time to review our property. We value each and every guest! We look forward to welcoming you back to Oceanstone!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Natalie on 6 Dec 2018
Thank you for taking the time to review our property! We do value each and every guest!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful setting, the cottage decor was perfect. I loved everything about the property.
Stayed 1 night in Nov 2018
Response from Natalie on 29 Nov 2018
Thank you for taking the time to review our property! We hope to welcome you back to Oceanstone one day!

10/10 Excellent

zeba

Beautiful resort. Very clean and nice room. Very nice and friendly staff. I would like to stay there again
Stayed 1 night in Nov 2018
Response from Natalie on 29 Nov 2018
Thank you for taking the time to review our property! We hope to welcome you back to Oceanstone some time in the future.

6/10 Okay

Roy, Cultus Lake

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice setting, quiet and good meal and service at the restaurant there. Ocean Vista suite bathroom in need of update and maintenance. Not appropriate for the rate being charged.
Stayed 2 nights in Oct 2018
Response from Natalie on 17 Oct 2018
Thank you for taking the time to review our property. We value each and every guest. I have advised our Operations Director and we are in the process of updating the bathroom at this time. Thank you once again and we hope to welcome you to Oceanstone some other time! Warm Regards,

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great spot
Stayed 1 night in Oct 2018
Response from Natalie on 3 May 2019
Thank you for taking the time to review our property. Your opinion matters to us! Warm Regards,

8/10 Good

Bruce, Livingston, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting and modern facilities; room was well-supplied and clean; bed was comfortable. Stocks of coffee etc. in common area were low.
Stayed 1 night in Sep 2018
Response from Natalie | Guest Services Lead on 3 Oct 2018
Thank you for taking the time to review our property. We value each and every guest and your opinions are very important to us! Warm Regards,

6/10 Okay

Cindy, Denver

Liked: Cleanliness, staff & service, room comfort
Great location and beautiful, wooded property on oceanfront. But for us it was a mixed bag. Our first room (which tells you something) was beautifully decorated, and had a large deck with ocean views. But it was small; no room for a chair or to open up more than one suitcase. It was difficult to put on my shoes sitting on the overly tall, yet comfortable, bed. And the closet had only one hanger - probably just an oversight. We changed rooms because it was above the restaurant. It had a VERY strong pizza oven odor; so strong that it was difficult to be in the room and made my eyes water. And we could hear the drone of the kitchen exhaust. So the next day we moved to a different room in another building. There was no pizza odor, but the building was older. The room was bigger and had chairs, but it needed updating. The bathroom was clean, but the shower curtain was a bit musty. And the shower was a small stall, maybe 30 inches square. It was not nearly as physically nice as the first room. So each had pluses and minuses. The property has individual cottages too, but we did not see those. On a positive note, there were activities available on the property, from a fire pit to board games. And the on property restaurant, Rhubarb, which is independently operated, was excellent. But it does not serve breakfast. You can bring your own breakfast food though, and they have coffeemakers, refrigerators, and microwaves available.
Stayed 2 nights in Sep 2018
Response from Natalie on 21 Sept 2018
Thank you for taking the time to write this review. We do appreciate each and every guest and your comfort and happiness is our utmost concern. We are addressing the smells from the restaurant on a go forward basis and hope to have a resolution soon. We hope to welcome you back to Oceanstone one day! Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful setting. water was too cold to swim in but still lovely.
Stayed 2 nights in Aug 2018
Response from Natalie on 19 Sept 2018
Yes, the Atlantic ocean is quite chilly! Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jim, Edmonton, ab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, spectacular view, nice walking area. The rurhbar resturant is excellent? Grat staff
Stayed 1 night in Aug 2018
Response from Natalie on 19 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shelley

Wonderful spot to stay!
Stayed 1 night in Aug 2018
Response from Natalie on 19 Sept 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, but not worth the price.
We stayed at this hotel the weekend of a political convention and only booked a couple nights ahead, so we expected to pay a bit of a premium, especially given the hotels proximity to Peggy’s Cove. We paid over $200 for a one night stay. The service is excellent and the staff was very accommodating. The proximity to the very scenic ocean views are great. However, our room was one of the ones in the Inn and when we arrived at 6pm on a relatively mild day at the end of August, our room was very hot and stuffy. There were fans to help cool the room down, albeit slowly. Some of the plugs would not hold a phone charger in them....need to be replaced. The shower was very small. The toilet paper was 1 PLY (but felt like 0.5 ply). Not acceptable for spending more than $200 for one night. Also, both beds we had in our room were very soft and left us with sore backs for a day or two.
Stayed 1 night in Aug 2018
Response from Natalie on 21 Sept 2018
Thanks for staying with us. We appreciate your feedback! We do use 1 ply toilet paper due to the fact that we are on a septic system here. So sorry that the beds were not to your liking. We do regular changing of mattresses on property and like most things, majority rules, therefore most of our mattresses are soft. We certainly can understand how this was uncomfortable for you. If we know in advance that our guests prefer a harder mattress, we often put plywood under the mattress for added support.

10/10 Excellent

Sue, Bobcaygeon, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area, clean and staff very welcoming. Room was clean with ocean view. Restaurant served amazing food at resonble rates. Would definitely recommend to all!
Stayed 1 night in Aug 2018
Response from Natalie on 19 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice secluded area. Very scenic and beautiful view of the harbor.
Stayed 1 night in Aug 2018
Response from Natalie on 19 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Natalie on 22 Aug 2018
Thank you for taking the time to review our resort! We value each and every guest! Warm Regards,

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Seaside, but no Resort
I wouldn’t call this a resort. It’s more of a group of cottages, one of which they turned into several individual rooms. The furnishings were nice shabby chic. Wifi worked fine. That is about the only good thing about my stay. When I walked in the windows were open, probably to let the breeze in, but it also let in bugs. The curtains barely fit across the windows and left gaps. Since this room my room was right on the drive, this was a concern. There is a room above the one I was put in that has wooden floors. I could hear every step that the people above me made, including what I’m guessing was a child running back and forth. Anytime they used water or the toilet, the water loudly rushed through the pipes in my walls. The listing said that there was supposed to be a coffee maker in my room, which I would have loved when I woke up early to see sunrise. No one told me that the coffee maker was a shared one down a back hallway until I mentioned it at check out. I wish I had kept my reservation elsewhere instead of booking at this “resort”.
Stayed 1 night in Aug 2018
Response from Natalie on 26 Aug 2018
We are very sorry to hear you had such a negative experience at our resort, Rebecca. We take great pride in Oceanstone and our goal is to have each guest leave us, content and well rested. The room you booked is in our Inn, not a cabin. Very sorry that you were not told about the common area in the Inn. This is a normal part of our check in process. As for the bugs, they are an unfortunate, natural nuisance as we are located in the woods. Wishing you had come to the front desk with your complaints as we would have been much better able to have dealt with them at that time. Please reach out to us directly if you ever plan to stay with us again and we will ensure your stay with us is much more pleasant. Warm Regards,

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to peggys cove
Stayed 1 night in Jul 2018
Response from Natalie on 7 Aug 2018
Thank you for your review. We appreciate you taking the time to review our resort on line! Warm Regards,

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Natalie on 26 Jul 2018
Thank you for taking the time to review our property. We are so glad you and your family enjoyed your stay with us! Warm Regards,

6/10 Okay

Verified traveller

Basic Accommodation
Close to the beach that you can't walk on. It's just rocks. The walls are paper thin and you can hear every other guest in their rooms. The doors are old and make noise. The room across could shut properly unless it was slammed, which it was, several times. The floors are old and make noise too. There was no water or coffee at the station. I had to request it be refilled. There is no breakfast included unless you want to pay $20 at the lodge restaurant. The TV is at an odd angle inside a cupboard so I could get the channels to change properly.
Stayed 1 night in Jul 2018
Response from Natalie on 17 Jul 2018
So sorry that your stay with us was not what you expected it to be. Without knowing your name or confirmation number it's hard to confirm but from the sound of things you stayed in our Inn. This is the oldest of our buildings and is in line for renovations. The beach is small and rocky at one end. The centre and other side is quite sandy and perfect for swimming. We hope you will come back and stay with us in a different room type in hopes you have a more enjoyable time. Warm Regards,

10/10 Excellent

omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were there for a weeding it was good service
Stayed 1 night in Jun 2018
Response from Natalie on 30 Jun 2018
Thank you for taking the time to comment. We do appreciate any and all feed back. So glad you enjoyed yourself while you were here with us. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and everyone was as friendly as could be. We lived sraying here and would recommend it to anyone.
Stayed 1 night in Jun 2018
Response from Natalie on 25 Jun 2018
Thank you for your lovely comments! We are so happy you enjoyed your stay with us and hope you can come back and stay with us some other time! Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no fridge or ice cubes close by. Everything else was fantastic
Stayed 1 night in Jun 2018
Response from Natalie on 23 Jun 2018
We are sorry there was not ice or fridge available for you. Unfortunately not all of our rooms have access to a private fridge or ice cubes. We will look at rectifying this in the future. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Natalie on 20 Jun 2018
We thank you for your positive score and glad you enjoyed your stay with us! Warm Regards,

8/10 Good

Kathy, PEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Peggy’s Cove
The cottage is cute and quaint and a nice oceanfront property, But the other cottages are very close by. I am disappointed that I did not get the cottage I had paid for. Two of my guests had to sleep on an uncomfortable cot and pull out bed. Although there were many empty cottages, they did not upgrade me to a better one or even offer me the option. It came to over $500 after-tax and I think that’s a lot of money for one night on comfortable beds. Otherwise if you are just needing two beds, it is quite nice. Bring your own toilet paper… It is the worst toilet paper I have ever used. Also disappointing for $500 a night.
Stayed 1 night in Jun 2018
Response from Natalie on 20 Jun 2018
Thank you Kathy for your feedback. We do understand there was an unfortunate miscommunication with picture for your cottage. We have since rectified this issue and are sorry to hear your stay with us was not as excellent as we strive for. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, great staff.
This won't likely be posted, but,......Expedia misrepresented the room I'd booked, but the staff at Oceanstone understood it was neither my problem, nor their fault, so they upgraded me to the room that I THOUGHT I had booked through Expedia. Thank you folks. Good old Nova Scotia hospitality is alive and well. Gratitude!
Stayed 1 night in May 2018
Response from Troy on 15 Jun 2018
Thank you very much for your kind words. I have shared them with our team, and we apologize for the errors in your original perception of the room .

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Troy on 25 Apr 2018
Thank you very much for your rating. We do strive for excellence here, and we are glad that you felt that way. Please come again soon, we'd love to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed there several times and enjoyed each time. It’s a beautiful setting with the sea at your doorstep:)
Stayed 2 nights in Feb 2018
Response from Troy on 25 Apr 2018
Than you very much for your review. We love to hear from our guests to ensure we are keeping up our standards. We do hope to see you again soon.

8/10 Good

Dwayne, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was located above the Rhubarb Restaurant.
Excellent value!!! Clean and current room. I wish the restaurant was open during my stay for dinner and breakfast. Will certainly stay again...
Stayed 1 night in Nov 2017
Response from Troy on 30 Nov 2017
Hello Dwayne, Thank you for taking the time to complete a review. You are absolutely correct, we should have someone at the very least return your call. This is not our standard and we are very sorry for missing you. We do unfortunately have limited hours for the front desk, but the numbers on call should and will be available going forward. Troy Dawson General manager

10/10 Excellent

Bill, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing hotel
My visit to Halifax required me to visit Black Point as well as downtown Halifax. This hotel provided me with the half-way point with relatively easy access to Hwy 3 while experiencing a stay right on the coast and only 10 minutes from Peggy'Cove itself. It was very relaxing and the room was very comfortable and extremely clean.
Stayed 3 nights in Nov 2017
Response from Troy Dawson, General Manager on 24 Nov 2017
Thank you Bill. Those are some great suggestions, and I will personally re mediate this. I agree these small steps would make the situation much more satisfying.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location with an ocean view.
Check in was easy. We were located above the Rubarb Resturant. The room was small yet had everything you need, even a candy on the pillow. Central greeting area with coffee, fridge, sink and toaster is a nice addition. The patio off the room was spectacul
Stayed 1 night in Nov 2017
Response from Troy on 22 Nov 2017
Thank you very much for your stay, and we are glad you enjoyed yourself. Hopefully you can come back and enjoy a waterfront location.

6/10 Okay

Tim, Nova Scotia

Liked: Cleanliness, room comfort
Nice view of the ocean
This resort has a very nice view of the ocean. We stayed in early November and the rates are cheaper, and not very busy. The room was clean, but the shower fixtures were rusty, the shower curtain only had half the clips required, and the curtain would flip outside causing water to go on the floor. We stayed in Rhubarb 1, over the restaurant. It was quiet for a Sunday night but could be noisy in the summer if the restaurant was busy. The view from the deck is spectacular.
Stayed 1 night in Nov 2017
Response from Troy on 7 Nov 2017
Hi Tim, Thank you for bringing to our attention the issues you had in the room. We will address these right away. I am very glad you enjoyed our view and rest assured we have a peaceful property all year round and we look forward to welcoming you back. Sincerely Troy Dawson General manager

10/10 Excellent

Mrs. , Marietta, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay close to Peggy's Cove
Our arrival was after 9 PM which was later than we expected but the hotel contacted us and made arrangements for us to pick up our key from the porch and also opened the windows and turned on the fan in our room. I found our room quite charming and very clean and comfortable. The grounds of the hotel were lovely and I enjoyed walking around early the next morning. Views of the cove were a short walk away. I would stay again without any hesitation.
Stayed 1 night in Aug 2017
Response from Troy on 7 Nov 2017
Thank you very much for the suggestions and the compliments. We will put this into action right away. We also look forward to hopefully welcoming you back some day soon. Sincerely, Troy Dawson General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for the great score. We value each and every vote.

6/10 Okay

Marc, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, great location but strong food odor
Beautiful location, clean, friendly staff ...but ... stayed in a room above the restaurant and the smell from the kitchen was intense to say the least. Would definitely stay again but not in the same building as the restaurant. Individual cabins look like an ideal option.
Stayed 1 night in Jul 2017
Response from Troy on 26 Aug 2017
Thank You Marc, we appreciate the feedback and will be working with the restaurant to try and reduce the odours. We do hope to see you again.