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"Clean rooms and helpful staff."

"This is my second stay here. My first was in February 2026. On this stay I came back to my room (was given the exact same room as my last visit) and the temperature was 84 F/29/C. My air conditioner was not working. When I stayed in February, it was working fine. I reported this to the front desk. I was told that the A/C was not on yet for the season. A young man brought up a fan. He said that the temperature in my room was “normal” for this time of year. I asked if he was the manager, and he said YES (this was not true). He was rude and was not willing to make any accommodation. The young lady at the front desk stated that they would find a solution in one hour. They did… My air conditioner was turned on and my room cooled down after several hours. This is a great hotel and I would love to give it five stars, however, even on my February visit, the maids were still cleaning my room when I arrived. I’m going to try this location one more time…it’s a really cute, clean hotel with friendly staff (except for that young man) and the location is perfect for layovers at Incheon. Maybe the third visit will be better!"

"It was a convenient stay from the airport, which made travel easy. Check-in was quick and hassle-free. The room, however, was quite warm, and I had a hard time sleeping because of it. We also paid for the buffet—it was okay, but nothing special, just something to hold us over until lunch. "

"Very convenient for airport transfers, nice staff, clean and spacious, price is also good. It is not a new building but well worth the price."

"Best hotel/resort I have ever stayed in. The staff was incredibly helpful, everything was clean and unbelievably beautiful. The private spa was worth it! Plenty of restaurants and things to do!"

"Every staff is well trained and speaks English well and are very courteous. Liam Kim was one of them, who treated us like vip and kindly answered all the qusetions we asked while we were guided into the room. He made us feel comfortable in use. Staying was very pleasant and we will come again."

"The hotel simply ignored all the questions I asked thru Expedia. Found a sausage snack package under the bed. It could have been a nice hotel 10+ years ago but now it’s falling apart. Location is good but all the rest is below my expectation at the price. I’d avoid the place until a major renovation. "

"Yes"

"Clean room, staff was nice. Overall great experience"