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Santa Smart Hotel

3.0 star property
Travelers enjoy sun-soaked beaches, challenge friends to billiards matches, and savor delicious meals from barbecue grills at this coastal retreat

Choose dates to view prices

Velinn Hotel Santa Tereza, near Siriuba Beach and Saco da Capela Beach, is perfect for adventure seekers. Guests enjoy a breakfast buffet before archery or biking. Later, they can book a massage at the spa or relax by the pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is ₹3,151
₹3,214 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets are allowed for an extra charge of BRL 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: BRL 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Santa Smart Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Santa Smart Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of BRL 150.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Santa Smart Hotel?

Self-parking is free at this property.

What time is check-in at Santa Smart Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Santa Smart Hotel?

Checkout is at noon.

Does Santa Smart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Santa Smart Hotel located?

This family-friendly Ilhabela hotel is located in the historical district, within 1 mi (2 km) of Santa Tereza Beach, Siriuba Beach and Saco da Capela Beach. Cabras Island and Jabaquara Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.2

Cleanliness

8.6

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 39 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 7 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

Reviews

Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities
Lugar maravilhoso, muito confortável. Hotel fica pertinho da Vila de Ilha Bela para passear. Café dá manhã ótimo.. equipe muito atenciosa
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service
Limpeza
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Lucas

A pousada é bem localizada próxima à Vila (centro histórico), porém precisa desesperadamente de uma reforma e melhor gerenciamento. No meu quarto não tinha toalha para tomarmos banho e só recebemos no dia seguinte, ou seja, no primeiro dia ou eu me secava com uma toalha de rosto ou usava a mesma que a minha esposa. O quarto também é velho, o banheiro minúsculo e ambos precisam de (bastante) manutenção. O café da manhã é ok, sem muitas opções de comida e ainda parece que é contado… nos 5 dias que fiquei hospedado não consegui comer um pão de queijo sequer, pois sempre acabava, demoravam pra repor, e quando repunham não passava de 6 unidades (aí ia alguém mais rápido e pegava tudo).
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

PATRÍCIA C

Disliked: Amenities
Quarto muito ruim . Não reflete as fotos . Chuveiro caia pouca água , quarto pequeno , mobília bem antiga , não tem o mínimo de conforto . Café da manhã razoável , bem simples . Não vale o custo benefício .
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e gostosa

Pousada simples, com cara de praia. Uma piscina grande, ensolarada o dia todo. Quartos gostosos ( precisam de um pouquinho de manutenção. As portas do armário não paravam fechadas). Café da manhã simples mas muito bom!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service
No café da manhã, falta queijo branco e suco de laranja. Na piscina falta o último degrau da escada, o que dificulta aos idosos sairem dela.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa

Estadia incrivel. Quarto bem espaçoso e café da manhã com varias opções. Piscina bem cuidada e bastante espaço de estacionamento. Um bela sinuca e um lounge super confortável para fechar a noite.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Ilhabela

Accueil sympathique. Très belle chambre, confortable. Le petit déjeuner très varié et très bon.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Bete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de estacionamento precisa ser melhorada. pouco espaço para manobras.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada confortável e com time atencioso

Café da manhã gostoso, quarto confortável e espaçoso
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Murilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ideal para quem quer algo bom e confortável porém não quer usar a estrutura do local. Ponto positivo a equipe de funcionários são atenciosos
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Mirlene

Disliked: Cleanliness, property conditions & facilities, room comfort
O quarto é bem pequeno e bem velho ,cheira mofo,cama pequena e desconfortável,armário muito sujo,banheiro super apertado e tem aquele esquema de banheiro e chuveiro junto isso é bem antigo,terrível pra pessoa que tem alguma deficiência.nas fotos está muito direferente,café da manhã bem simples.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volto mais vezes

Foi uma experiência maravilhosa, excelente atendimento das moças da recepção! Só não gostei da porta do banheiro que é de vidro e tem insulfilme mas não esconde nada, se for viagem com amigos assim como fiz, isso pode deixar desconfortável. Café da manhã delicioso. Eu volto com certeza.
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Não vale o que cobra

A pousada é muito bem localizada, devido aos quartos todos ficarem de frente para a piscina e a extrema falta de educação de alguns hóspedes, fica muito barulho. O quarto estava com a cama quebrada e com cheiro de urina, o guarda roupas acomoda as roupas somente de uma pessoa, café da manhã muito fraco
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Check-In confuso, houve demora no reconhecimento ou no processamento da reserva. Café, ok, mas no segundo de dois dias de estadia faltaram itens básicos como queijo, opções de suco, melhor capacitação do atendimento. Check-out, confuso também, não havia staff para recebimento das chaves.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente! Adoramos ficar hospedados no local.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo benefício ruim

Muito velho é muito simples. Box do banheiro não cabia meu marido. Cama ruim . Café bom . Local bom . Mas precisa de um reforma. Sugestão: mudar o restaurante para cima onde tem a sala de jogos. Vai dar um upgrade maravilhoso. A vista e privilegiada nesse ambiente e fica as moscas . Ninguém usa .
Stayed 1 night in Dec 2022
Verified

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities

Nível médio

O colchão era péssimo precisa ser trocado com urgência dormimos num buraco do que restou da espuma . Outra coisa que não gostei as toalhas não são trocadas diariamente. De resto o atendimento é excelente o café da manhã e bom. Localização boa. Lugar sossegado
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima tirando a chuva
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

NÃO INDICO

Razoável
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, tamanho de quarto e banheiro bons. Entretanto, as portas das duas partes do banheiro são em vidro, o que favorece com que entre a claridade no quarto com o nascer do sol. Senti cheiro de mofo no quarto.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um lugar maravilhoso eu e meu esposo fomos muito bem atendidos e cuidados amei, irei voltar futuramente.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel, confortável e agradável

Adorei, voltaria com certeza!! Fui eu meu noivo e nossa cachorrinha e foi tudo ótimo!
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

Simples mas atende bem

Hotel bom para família, não tem luxo, café da manhã simples, quartos simples. Cama de solteiro dura demais. Porta do banheiro de vidro é bem ruim.
Stayed 5 nights in May 2021
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parabéns

Foi muito bom , adorei o hotel super recomendo para outras pessoas, foi tudo muito bom!!!
Stayed 2 nights in Apr 2021