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Kagoshima Sunamushi Onsen Ibusuki Hakusuikan

3.5 star property
Find tranquility by soaking in an indoor hot spring or strolling through a serene Japanese garden.

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Escape to Kagoshima Sunamushi Onsen Ibusuki Hakusuikan, where a serene Japanese garden and indoor mineral hot spring await. Indulge in delicious breakfast and dinner options at one of the 3 on-site restaurants or unwind with a coffee from the coffee shop/cafe, while enjoying free in-room WiFi. A seasonal outdoor pool, children's pool, shopping on site, and 2 bars add to the fun. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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₹13,746 total
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property's restaurants require dinner reservations at least 72 hours prior to check in for groups of 2 or more guestrooms. Otherwise, guests will be seated separately.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 25 July to 31 August
Pool access available from 9:00 AM to 9:30 PM
Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 12 years old are not allowed in the spa without adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Does Kagoshima Sunamushi Onsen Ibusuki Hakusuikan have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:30 PM.

Is Kagoshima Sunamushi Onsen Ibusuki Hakusuikan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?

Self-parking is free at this property.

What time is check-in at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Kagoshima Sunamushi Onsen Ibusuki Hakusuikan?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Kagoshima Sunamushi Onsen Ibusuki Hakusuikan provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Kagoshima Sunamushi Onsen Ibusuki Hakusuikan located?

Situated on the waterfront, this spa ryokan is within 1 mi (2 km) of Satsuma Denshokan and Chiringashima Island. Ibusuki Archaeological Museum and Iwasaki Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 466 out of 781 reviews
Rating 8 - Good. 233 out of 781 reviews
Rating 6 - Okay. 54 out of 781 reviews
Rating 4 - Poor. 17 out of 781 reviews
Rating 2 - Terrible. 11 out of 781 reviews

Reviews

Verified

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to relax and do nothing
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
The view from Onsen bath is beautiful!
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful and serene spot. Large Onsen. The sand bath was wonderful
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Naomi

Loved this place!! The property is immaculate!! The staff are so very POLITE and PROFESSIONAL!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so big and has a large indoor and outdoor onsen plus sand steamed bath. It is quite entertaining. It is located right in front of the sea and the view is spectacular. It is very remote and quiet area so nice place to relax.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very good baths and food! The sand bath was excellent. The kaiseki dinner was well prepared. The museum next to the hotel was also worth a visit to learn about the local culture. Staff members very heartwarming.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We stayed one night package with dinner and breakfast. The Japanese dinner set was tasty and good beyond our expectation, while breakfast was below par. The hotel has been in operation for decades so building interior is dated. Staff are very helpful though.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Hing Ke Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable resort for relaxing. Hot spring, sand bath, swimming pool are good. There are several restaurants but remember to make dinner reservation when you confirm your room reservation. No supporting facilities outside the resort, that is, no convenient store, no shop, no taxi when you step out of resort. Just enjoy a 'slow down' life and the hotel facilities. If you are staying for more than one night, carefully plan you schedule, as several facilities are closed during 10am-3pm, in addition, no lunch provided.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great travel experience.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Blanker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place for two night vacation
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

TOMOHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful hotel which brings us extraordinary moment with great services
Stayed 1 night in Dec 2024
Verified

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very old traditional onsen hotel The onsen bath is big and very beautiful Staff friendly and can speak our language Messing has room for improvement Like the museum very much
Stayed 1 night in Jan 2024
Verified

8/10 Good

Ka Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, experience is good.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Kwai lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

All nice
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Yuk Fong

Liked: Cleanliness, staff & service
The onsen was unsafe that make my feet injured. I want they add more notice on onsen to remind the guest.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Gegory

Liked: Cleanliness, staff & service, property conditions & facilities
My 10 yr old did her own thing. I felt she was safe on her own and that’s saying a lot. I wouldn’t give her such a long leash in Austin Texas. No way. We were the only foreigners over a two night stay and everyone was so nice and polite and accommodating. The western style rooms are outdated and they’re still rocking the stiff mattresses they got in the 90s lol The Japanese style rooms looked updated and they have ocean views but also 18K yen more dear.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大満足でした。 砂蒸し温泉 温泉 お食事 お部屋 全てにおいて良かったです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Akira

老舗の旅館で、歴史を感じました。砂むし風呂のサービスは待ち時間なく体験できるのはここでしか味わえないかも。最高でした！ 設備はやっぱり古いかな。風情があってそれを楽しめば良いのですが、今時が好きな人には物足りなさを感じてしまうかも。どこに行くにも階段の上がり降りがあり、エレベーターも遠いのが少し難ありでした。
Stayed 1 night in May 2026
Verified

10/10 Excellent

HIROTAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客がとてもよく､礼儀作法がよく癒やされました
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JIHOON

Liked: Cleanliness, amenities, property conditions & facilities
한국어 안내 직원이 매우 친절하고 아침,저녁 식사의 질과 온천 및 검은모래찜질 등 휴식하기 매우 좋음 다만 이용객이 많아 체크인 등 시간이 걸리고 남성 노천탕이 일부 객실에서 훤히 들여다 보이는건 참고 필요함
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sukhyun

Liked: Cleanliness, staff & service, amenities
침대방이 너무 좋았습니다. 온천 식사 모두 최고입니다.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tang

Liked: Cleanliness, amenities, property conditions & facilities
一泊だけの宿泊が本当にもったいないぐらい、食・景色・サービス・温泉（砂風呂）と満喫できる要素が多く、とても快適で楽しい体験になりました。 スタッフの方々対応も親切かつ丁寧で、教育が行き渡っているようでよかったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keiko

お風呂のスペースが広くとても贅沢感がある。砂風呂も最高食事もおいしかった。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yukie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も食事もゆったりしてて良かった。ホテルに泊まるといつも乾燥して、体調を崩しやすいですが、加湿器があり助かりました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
砂蒸し風呂、外の景色も見られたらもっと良かったなぁと思いました。それ以外はパーフェクト！素敵な宿で今度は母も連れて来たいです。
Stayed 1 night in Jan 2026