Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Paradiso Ibiza Art Hotel - Adults Only

4 out of 5
Paradiso Ibiza Art Hotel - Adults Only
Avenida Es Calo, 64-70,, Sant Josep de sa Talaia, Balearic Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 76 reviews" "
Rating 8 - Good. 18 out of 76 reviews" "
Rating 6 - Okay. 7 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Spain on my holiday and this was by far my favourite hotel. Not only was it super cute but the room was a great size for 4 people, it was wonderfully located and the staff were phenomenal!
Stayed 2 nights in Apr 2024
Response from Paradiso Ibiza Art Hotel on 11 May 2024
It's delightful to learn that you thoroughly enjoyed your stay at the Paradiso Ibiza Art Hotel during your visit to Spain. Your endorsement of the hotel's charm, spacious accommodations suitable for four individuals, excellent location, and exceptional staff is truly appreciated. Thank you for sharing your positive impressions!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Paradiso Ibiza Art Hotel on 17 Oct 2023
Dear Rosemary,Thank you for leaving such a wonderful note to your stay. I'ts been pleasure to have you as our guest and we would be glad to welcome any time you return to Ibiza!

10/10 Excellent

Amita

Stayed 3 nights in Sep 2023
Response from Paradiso Team on 27 Oct 2023
Greetings from Ibiza!Many thanks for your stay with us and for your evaluation.We hope to have the pleasure to welcome you back with a future ocassion at our hotel.Warm regards from Ibiza,Paradiso Team

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it !
Stayed 6 nights in Aug 2023
Response from Paradiso Ibiza Art Hotel on 10 Sept 2023
We are delighted to hear that you thoroughly enjoyed your stay at Paradiso Ibiza Art Hotel. Your positive feedback is greatly appreciated. If you have any specific aspects or experiences from your visit that you would like to share, please do not hesitate to provide further details. We hope your overall experience was exceptional, and we look forward to welcoming you back in the future.

8/10 Good

PARIS

Travelled with partner
Liked: Cleanliness, staff & service
The hotel theme is dope far as the look. But the air conditioning was very poor. As so they need to get small wash cloths for the guest.
Stayed 2 nights in Jul 2023
Response from Carlos on 21 Jul 2023
Thank you for your feedback on the Hotel Paradiso Ibiza Art Hotel. We appreciate your positive comments about the hotel's theme and appearance. We continuously strive to create a unique and appealing ambiance for our guests.We apologize for the inconvenience you experienced with the air conditioning during your stay. Please know that we take this matter seriously, and our maintenance team will work diligently to address and improve the air conditioning system to ensure our guests' comfort.Regarding the washcloths, we value your suggestion, and we will take it into consideration for future improvements. Our aim is to provide all guests with a pleasant and convenient stay, and your feedback helps us identify areas where we can enhance our services.Once again, we sincerely appreciate your input, and we hope to welcome you back to Hotel Paradiso Ibiza Art Hotel in the future, where we will strive to exceed your expectations. If there's anything else you'd like to share or discuss, please feel free to contact our guest relations team directly.Thank you for choosing Hotel Paradiso Ibiza Art Hotel. We look forward to serving you better in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Paradiso Ibiza Art Hotel on 4 Jul 2023
Thank you so much for taking the time to leave us such a wonderful review of Paradiso Ibiza Art Hotel! We greatly appreciate your kind words and are thrilled to hear that you had an enjoyable stay with us.At Paradiso Ibiza, we strive to provide our guests with a unique and memorable experience, and it brings us great joy to know that we succeeded in meeting your expectations. We take pride in our artistic concept, vibrant atmosphere, and excellent service, so your positive feedback serves as a testament to our efforts.Thank you once again for choosing Paradiso Ibiza Art Hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the near future. Should you need any assistance with future reservations or have any special requests, please do not hesitate to reach out to us.

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! Is just perfect I highly recommend this hotel
Stayed 1 night in Apr 2023
Response from Paradiso Ibiza Art Hotel on 2 May 2023
Thank you so much for your glowing review of Paradiso Ibiza Art Hotel! We're thrilled to hear that you had such a perfect stay with us and that you would highly recommend our hotel to others. We take great pride in creating an atmosphere that is both stylish and comfortable, and we're delighted that our efforts paid off during your visit. We hope to have the pleasure of welcoming you back to our hotel in the future for another wonderful experience.

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, trendy property. Staff is super friendly and helpful! Easily accessible and walking distance to several restaurants and markets
Stayed 4 nights in Apr 2023
Response from Paradiso Art Hotel on 12 Apr 2023
Dear Ashley,what a wonderful review.It's great to hear that the staff provided friendly and helpful service during your stay. The hotel's convenient location, within walking distance to several restaurants and markets, is definitely a plus for travelers who want to explore the local area. Thank you for sharing your experience, we really hope to see you around next time you visit the island.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel in Cala de Bou
Friendly, knowledgeable and helpful staff. Shout out to Jordi especially! Quirky hotel in Cala de Bou, good location in peak season as it is close to many bars and Sant Antoni de Portmany. Unique design in retro style. There are rooms that may need a bit of refreshing, but otherwise they are clean and comfortable.
Stayed 2 nights in Oct 2022
Response from Jordi P. on 3 Nov 2022
Greetings from Paradiso! Thank you for being our guest and for letting us know your impressions. It was great to learn that you loved every single detail that makes our hotel a unique place where to be pampered in Ibiza. We look forward to welcoming you and your loved one back again soon! Paradiso Ibiza Art Hotel

10/10 Excellent

Raffaella

Stayed 2 nights in Oct 2022
Response from Jordi P. on 3 Nov 2022
Greetings from Paradiso!Thank you very much for your evaluation. We are delighted that you enjoyed your stay with us.We look forward to welcoming you and your loved one back again soon! Paradiso Ibiza

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2022
Response from Jordi P. on 3 Nov 2022
Greetings from Paradiso!Thank you very much for your evaluation.We look forward to welcoming you back again soon! Paradiso Ibiza

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Elvira

Travelled with family
Liked: Staff & service, property conditions & facilities
To much noise!!!!
Stayed 1 night in Oct 2021
Response from Marika Destrini - Front Desk Manager on 10 Oct 2021
Overall, constructive guest reviews do help us for monitoring and improving our service standards. We are sorry and we do apologize for the inconveniences encountered during your past stay with us regarding noises coming from the next room or outside. Thank you once again for your valuable feedback and we sincerely hope that you will give us another opportunity to serve you better in the future.

6/10 Okay

Elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but TO MUCH Noise!!!!!
Stayed 3 nights in Oct 2021
Response from Marika Destrini - Front Desk Manager on 6 Oct 2021
Blissful greetings from Ibiza! Thank you for being our guest and for letting us know your impressions. We are sorry and we do apologize for the inconveniences encountered during your past stay with us regarding noises coming from the next room or outside. We really hope to welcome you back in the not too distant future.

2/10 Terrible

Jazmin A.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the hotel we had to leave. What a Terrible Honeymoon! We booked 2 nights at Paradiso for the cool hotel retro experience. When we got there they informed us that they had a problem with their room and the room wasn’t available but they would move us to their sister hotel Romeos right down the street. We didn’t want to miss out on any time in Ibiza since we were only there for a day in a half so we agreed. At 1 am when we get beck to our room from dinner we see a Roach In out bed. I freaked out and asked my husband to leave to another hotel immediately. The worst part is that this was our honeymoon we ended up looking for hotels at 2 am and paying over $60 euros in taxis. We asked the hotel that the minimum they could do is pay for taxis we had to pay to yo find a new hotel ofcourse no response.
Stayed 2 nights in Aug 2021
Response from Marika Destrini Front Desk Manager on 30 Aug 2021
Overall, constructive guest reviews do help us for monitoring and improving our service standards. Thank you for your feedback in regards to your stay and all our sincere apologies that you were disappointed with your stay. We apologise about the roaches issue in your room and we have taken this into account for rectification and also it is first time we have this kind of prolem. Normally as we are a company we try do move our guests in our sisters hotel and we provide to you a suite in Romeo's as upgrade for compensation. Finally we had refund you all the total amount for all your stay. Regrettably, we cannot undo your experiences, but you can be assured that we have evaluated your issues and will carefully check where and why we have failed and we will take corrective actions to avoid it in the future.

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend!
Fabulous hotel. The attention to detail in the decor is amazing. The pool and the music and the vibes in general are incredible. I definitely recommend being there for a Saturday when they have an event! They are so much fun and people really have a great day dancing and chilling by the pool. Everything was as seen on the photos and everything was really clean and perfect. Amazing really, we were sad to leave.
Stayed 4 nights in Aug 2021
Response from Marika Destrini Front Desk Manager on 29 Aug 2021
What a kind review - it shows us that you enjoyed your stay very much and we have done a good job. Thank you so much for your glowing review. As we always strive for delivering excellent service and memorable experience, your positive feedback is indeed encouraging us to continue doing our best to look after our guests. We certainly hope to have the pleasure of welcoming you back again in the near future.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The facility was totally understaffed. The Wi-Fi was “spotty” at best…. And the food was high school cafeteria cuisine…
Stayed 2 nights in Jul 2021
Response from Marika Destrini - Front Desk Manager on 5 Aug 2021
It's in feedback like this where we learn from and use to improve even more. Thank you very much for taking the time to write your review . We do take in great consideration your valuable feedback in order to always improve our service and met our guests’ needs. We regret to hear that the hotel did not meet your expectation.Be assured that your comments have been taken very seriously and we will take the appropriate measures. Marika Destrini Front Desk Manager

10/10 Excellent

Mario, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff, beatifull rooms. Higly recommended!
Stayed 4 nights in Oct 2020
Response from Paradiso Team on 17 Oct 2020
Blissful greetings from Ibiza! Thank you for your kind words and for taking the time to share your experience! It was great to read that we were able to meet your expectations by providing you a pleasant stay with us and appreciated all that Paradiso Art Hotel has to offer: we will be more than happy to share your notes with our Ambassadors. We certainly hope to have the pleasure of welcoming you back again in the near future. Paradiso Team

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Pink life
Very nice and atypical location but service could be improved
Stayed 1 night in Aug 2020
Response from Paradiso Team on 14 Oct 2020
Warm greetings from Ibiza! Thank you for being our guest and for letting us know your impressions. We are delighted to hear that you enjoyed your stay with us, especially the hotel’s surrounding area and the the design of the hotel. Please be assured that we will do our utmost for a continuous and reliable high class service as we used to do normally. We would be pleased to be your first choice again, whenever you come back to Ibiza. Paradiso Team

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Marika Destrini - Front Desk Manager on 13 Sept 2020
Warm greetings from Ibiza! We are pleased to see that you had a pleasant stay with us and we thank you very much for your kind evaluation. We certainly hope to have the pleasure of welcoming you back again in the near future. Marika Destrini Front Desk Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple’s stay
Got a free upgraded room and early check in the food and cocktails are pricey but absolutely delicious. Really recommend for couples!
Stayed 1 night in Aug 2020
Response from Marika Destrini on 8 Aug 2020
Delighted to hear how much you enjoyed your stay! Thank you for your kind words and for taking the time to share your experience! We are happy to learn that you have had an enjoyable and felt being pampered in our hotel. Thank you for your kind recommendation and we certainly hope to welcome you back again in the near future. Marika Destrini Welcome Back Manager

10/10 Excellent

Zi Ling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Marika Destrini - Reception Manager on 12 Oct 2019
Thank you so much for your perfect score! We really hope to welcome you again at Paradiso Art Hotel! Marika Destrini Reception Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in the 4 person accommodation room and we were pleasantly surprised by the view, bed, amenities and most of all the size and modern design of the room. The staff was very accommodating for every request we had and they also ensured that we were able to commute throughout the island seamlessly. I would he staying here everytime i visit Ibiza.
Stayed 2 nights in Sep 2019
Response from Marika Destrini - Reception manager on 1 Oct 2019
What a kind headline! We love it! Thank you for taking the time to share a wonderful review. We are delighted to learn that you love your spacious Suite and that you have had an enjoyable and relaxing stay. We are also delighted to know that our associates’ service has exceeded your expectation and I will share your kind words of appreciation to the entire team as they will be delighted to hear that they had enhanced your stay too. We are extremely honoured to be your new favorite hotel in Ibiza and sincerely hope to see you again very soon at Paradiso Art Hotel! Marika Destrini Reception manager

10/10 Excellent

Heidi, SF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fell in love with the art deco hotel in Ibiza! Loved the vibe and all the decor! The pool was so amazing and the pool area itself was warm and friendly. Everything is pink! The staff were all very nice and caring and they serve great food. It's a bit expensive however so I would bring some extra cash to spend! Trust me you don't want to leave this hotel at all. The music is amazing and the lounge area is great. Also the rooms are big and comfortable with amazing and neat art decor and also the lights are super fun! Thank you for a great stay!!
Stayed 1 night in Jul 2019
Response from Marika Destrini -Reception Manager on 26 Sept 2019
What a kind headline! We love it! Thank you for taking your time to write a nice review of your recent stay with us ! We are happy to hear that you were pleased with the excellent service given by our associates and you enjoyed the facilities at the hotel including the spacious Suites and culinary offerings. Our staff here is a constant source of pride to us and great ambassadors for the hotel - your comments will be shared with them. We hope to welcome you back again for another relaxing and memorable stay in the near future. Marika Destrini Reception manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Marika Destrini - Reception Manager on 21 Sept 2019
Thank you for your patronage - for your stay with us and your evaluation. See you soon at Paradiso Art hotel! Kind regards Marika Destrini

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from Marika Destrini on 12 Sept 2019
Blissful greetings from Ibiza! We just say Thank you, for your stay with us as well as for your kind evaluation. We are looking forward to your next visit. Marika Destrini Reception Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Marika Destrini - Reception Manager on 19 Aug 2019
Warm greetings from Ibiza! Thank you so much for your positive feedback from your recent stay with us. We are looking forward to welcoming you back for another pleasant holiday in the near future. Marika Destrini Reception Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cool, we were lucky and were upgraded to a suite, which was brilliant. The pool area is lovely, the only thing I would say is that the bar was understaffed. The food was also lovely, would stay here again.
Stayed 3 nights in Aug 2019
Response from Marika Destrini - Reception Manager on 17 Aug 2019
Blissful greetings from Ibiza! Thank you for taking the time to share such a lovely and detailed review. We are delighted to hear that you were impressed with the service given by our associates, especially upon arrival with the complimentary upgrade. It is a great feeling to know that our work is appreciated and we thank you for considering us the best hotel in the island! Marika Destrini Reception Manager

4/10 Poor

Aimee

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull clean hotel, plenty of placs to sunbathe. Pool area and bar excellent. Very friendly and helpful staff-nothing too much trouble. Clean room, all facilities excellent. Quiet in the evenings so a good night's sleep. I would definately return. An adult only hotel which was ideal for us.
Stayed 7 nights in Jul 2019
Response from Marika Destrini - Reception Manager on 19 Jul 2019
We are really thrilled to read how much you enjoyed your stay. Thank you so much for your positive feedback from your recent stay with us. We are pleased to hear that you enjoy the comfort of our hotel, including the cleanliness, the genuinely friendly staff, the well maintained common areas, rooms and the pool area. The Team is grateful for your recognition of their service and efforts and your kind words give us more motivation in delighting our guests. We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon. Marika Destrini Reception Manager

4/10 Poor

Sara, Denver, CO

Disliked: Staff & service, amenities
This place had no room service sometimes even though on the menu it says 11am-11pm. Also the location is not ideal, specially if you’re trying to stay in the area that is actually Ibiza.
Stayed 5 nights in Jul 2019
Response from Marika Destrini- Reception Manager on 17 Jul 2019
It's in feedback like this where we learn from and use to improve even more. Thank you very much for taking the time to write your review . We do take in great consideration your valuable feedback in order to always improve our service and met our guests’ needs. We regret to hear that the area did not meet your expectation. We have discussed the inconsistency and the less than satisfactory aspects of your experience with our in house team and hope that when you return your entire experience will renew your faith in us. Marika Destrini Reception Manager

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Marika Destrini - Reception Manager on 16 Jul 2019
What a kind review - it shows us that you enjoyed your stay very much and we have done a good job.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel, best holiday ever. Would definitely recommend to those thinking of booking!
Stayed 2 nights in May 2019
Response from Marika Destrini on 1 Jun 2019
Warm greetings from Ibiza! Thank you for taking the time to share such a lovely review. So pleased to hear how much you enjoyed your stay and how well you were looked after. Thank you for your kind recommendation and we certainly hope to welcome you back again in the near future.

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant stay!
Hotel was exactly as pictured! Really great hotel, super friendly staff, nice breakfast. Would go back!
Stayed 2 nights in May 2019
Response from Marika Destrini - Reception Manager on 1 Jun 2019
What a kind headline! We love it! Thank you so much for your glowing review. Reading your feedback, there is nothing more than satisfy us to hear that we were able to exceed your expectation. We are also pleased to hear that you enjoyed a refreshing breakfast every morning. The Team is grateful for your recognition of their service and efforts and your kind words give us more motivation in delighting our guests. We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!!
AMAZING hotel, we had such a fab stay, Room are insane, bright, colourful and clean with a massive fridge. Pool is excellent that we never left the pool in the day music was great.. Aperol Thursdays are FAB, The food in Andy's is SUPERB. Service can be a little slow but the staff are so nice you can forgive them for that. We have already booked to stay her next year :)
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The staff were lovely and our room was really cool but the decor looked a little rushed and not quite finished. Also would have liked if there was a kettle and tea and coffee in the room.
Stayed 3 nights in Oct 2018
Response from Jose Serrano on 17 Oct 2018
Warm greetings from Paradiso! First of all thank you for this great review. Thank you for your words to our staff. Paradiso Team is always working to provide the best service. Do not wait too long for your next visit. Kind regards, Jose Serrano

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Ibiza Hotel!
I loved this hotel! The design was outstanding and quintessentially Ibiza. The room was clean with beautiful, unique decor. The entire property was immaculate. I give this hotel my highest possible rating and hope to stay tjere again someday.
Stayed 1 night in Oct 2018
Response from Paradiso Team on 5 Oct 2018
Greetings from Paradiso! Delighted to read how much you enjoyed your stay! It sounds like you had an idyllic stay - the kind we could all do with from time to time. At Paradiso we always aim to provide exemplary service and hospitality, and we are happy to know that you had a wonderful time. We are happy to hear that you will return back to stay with us again in the future and we look forward to welcoming you back soon.

10/10 Excellent

Rafi, Tel Aviv, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018
Response from Paradiso Team on 25 Sept 2018
Dear Rafi, Thank you very much for your review. It is pleasing to know that your stay was thoroughly enjoyable and you are satisfied with all that Paradiso has to offer. We would love to be at your disposal again in the not too distant future!

8/10 Good

Ross, London

Liked: Cleanliness, staff & service, room comfort
Lovely stay with unforeseen seasonal issues
Well above average, cleverly thought out hotel with lovely staff, especially Jose and the other receptionists. Within reason, they never once said no to our requests and helped constantly with directions, information and other things during our stay. The stormy weather in September ruined some of the rooms, which meant as we landed/arrived late we had to stay at a sister hotel. Ultimately ruining the first night. Receptionists done just above enough to help make up for it. Although I thought something additional would’ve sweatened the deal even more, but each to their own. I would definitely stay here again. This hotel makes the bad reputation of the San Antonio side feel like a myth. All in all, there is room for improvement but with a hotel running for its first year, it’s beyond value for the money you pay.
Stayed 3 nights in Sep 2018
Response from Paradiso Team on 19 Sept 2018
Dear Ross, Thank you for your kind words and for taking the time to share your experience, knowing our guest's feedback and impressions is really important for us and we thank you very much for letting us know. We are delighted to hear that you were satisfied with the facilities and the service we delivered during your stay. We are really sorry for the inconveniences happened during your first night, there are times when that kind of incidents are out of our control, however we are happy to read that you could enjoy your stay in Paradiso and its surroundings. We'll sure to share your wonderful comments with my fellow colleagues as words of encouragement, and we hope to have you back for yet another return stay in the near future!

10/10 Excellent

Kat

Amazing in every possible way !
Stayed 2 nights in Sep 2018
Response from Paradiso Team on 13 Sept 2018
Thank you for taking the time to share a wonderful review. We look forward to welcoming you back soon again for another memorable stay with us on your future travels to Ibiza.

2/10 Terrible

Jevon, Brooklyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2018
Response from Jose Serrano on 11 Sept 2018
We regret that we were unable to meet your expectations on this visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great hotel, the whole stay was brilliant. The reception team/cleaners were lovely and there was a smooth check-in and daily cleaning. Couple of things to note, if you want to visit the big venues like DC10 you're on the wrong side of the island, it's only a 30 min journey max but 30 euros each way is a bit much especially if you're on a longer holiday like we were. We were told to quiet down a couple of times past 11pm, weird to me in Ibiza as I don't feel we/ our music was particularly loud. The only negative experience we had was the bar staff, all the guys were lovely but a couple of the female bar staff for some reason were just a bit rude, like the smallest thing as a buying a drink (£££) to even asking for a glass of ice was met with a glare or complete silence, it just felt like everything was too much trouble for them/ like they didn't want to be there. I think if you are looking for a nice hotel for a few chilled days, or a few killer photos for the gram I would definitely recommend as the pool/cabanas/bar/DJ/ dining area is beautiful! The rooms are great, the whole theme of the hotel, each room named after an artist, each floor a different colour, neon lights, lovely bathroom, AC+ ceiling fan, room includes hairdryer, safe, SMEG fridge, great vintage style marshall speaker with AUX cable, there was no USB chargers so remember a couple of adapter plugs! There is a bar/ restaurant, gallery and even a hat maker!
Stayed 7 nights in Aug 2018
Response from Paradiso Team on 10 Sept 2018
Greetings from Paradiso! Thank you for your kind words and for taking the time to share your experience! We are glad to read that you appreciated the little touches and recognized the finer details that makes our Hotel a unique place where to stay in Ibiza. We really appreciate your feedback and would like to apologize for the problems mentioned. We will do our utmost to wow you also during your next stay and we looking forward to it!

8/10 Good

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a not so great area .
Really nice hotel quirky and clean .
Stayed 3 nights in Aug 2018
Response from Cubanito Team on 2 Sept 2018
Thank you for the great review of our hotel! It gives us a great pleasure to read that you enjoyed your stay and had some uplifting downtime at Cubanito and its surrounding area. We look forward to welcoming you back soon again for another memorable stay with us on your future travels to Ibiza.

10/10 Excellent

Grace, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is SO amazing. The rooms are retro!
Great room, retro theme is amazing, huge shower, loads of space, i will be back!
Stayed 3 nights in Aug 2018
Response from Cubanito Team. on 2 Sept 2018
Warm greetings from Ibiza! Thank you for taking the time to share your feedback with us. We are delighted to read that you were satisfied with the facilities and the service we delivered during your stay. We are also pleased to know that you found our location convenient to have a relaxing stay. We look forward to welcoming you back again at the Cubanito on your future travels to Ibiza for another memorable holiday.

8/10 Good

Kayla, Massachusetts

Liked: Staff & service, property conditions & facilities, room comfort
Nice, cool vibe
Hotel was obviously very visually appealing with all of it's art and decor. The pool area was great with very comfy day beds, chairs, tables, etc. We ate at the pool during the day twice, both of which the food was solid - nothing amazing but definitely not bad. A bit overpriced for what it is but, that's to be expected for poolside food service. The room was really cool with a great balcony and huge full length mirror. Upon arrival into our room, we noticed our bathroom had obviously not been fully serviced prior to our check-in; there were no towels, the shampoo, shower gel, etc. were knocked over by the sink, there was only a 1/2 roll of toilet paper on the spool with no replacement rolls. That said, during our check-in the reception had mentioned that they had been at full capacity the night prior so it could have just been an accidental oversight where the housekeeper thought she had already done it or got busy with something else. Overall, I would recommend the hotel and would likely stay here again.
Stayed 3 nights in Aug 2018
Response from Paradiso Team on 2 Sept 2018
Greetings from Paradiso! Thank you for taking the time to share your feedback with us. Additionally, we are pleased that you found our location convenient for partying and relaxing and close to San Antonio town. We would be pleased to be your first choice again, whenever you come back to Ibiza.

6/10 Okay

T, London

Liked: Room comfort
Disliked: Cleanliness
Could be an amazing hotel.....
On arrival this hotel seems impressive. It's welcoming with stylish decor and lots of interesting things to look at - tattoo parlour, art gallery, fantastic pool area with bar in the centre and DJ spinning tunes above it - but scratch below the surface and this hotel needs to up its game considerably. The food from Andy's is awful; surprising when the breakfast is so on point. Service around the pool incredibly slow. 30 min wait for drinks, sometimes forgotten about - it wasn't hugely busy when I was there. Rooms look fantastic when you come in. The decor is fantastic, but that soon fades when you find issues. Fridge full of drinks but no bottle opener present. Each day the room was 'cleaned'. Bed was made, towels re folded but toiletries were not replenished and the floor and surfaces were not cleaned - nor was the shower so I doubt the rest of the bathroom was. I extended my stay there by one day and despite paying the rate upfront, got hassled by reception staff saying payment hadn't been made. Communication between front of house needs to be much clearer. The DJ played some wicked tunes but mixing them in needs more work. The other really sad part was its distinct lack of vibe. There was no atmosphere in the evenings. I know most people go out but the music played, the shut off dead at midnight, even on a Friday and Saturday felt too abrupt and a waste of a nice venue.
Stayed 3 nights in Aug 2018
Response from Paradiso Team on 17 Aug 2018
Dear Guest, Thank you for your detailed feedback.Overall, constructive guest reviews do help us for monitoring and improving our service standards. First, we are glad to learn you enjoy the unique style of Paradiso and our team provided a great service. On the other hand, we consider your feedback very valuable and please know that they will be reviewed as we strive to bring better value to our guests. We regret to hear the shortfalls in regards to the housekeeping service in your room. This is certainly not acceptable and not our standard. We have already met with the team to discuss your input and will do our best to improve service delivery. We really hope to have the chance of welcoming you back in a near future in order to show you the level of service that we are committed to delivering and regain your confidence. Paradiso Team

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visually stunning and great, friendly service.
Visually stunning and great, friendly service. Pool area is gorgeous but you’ll have to ignore a lot of instagrammers :) The rooms don’t have a particularly luxurious feel but are still very cool. Surrounding area is a bit meh. Had an amazing time overall.
Stayed 3 nights in Aug 2018
Response from Paradiso Team on 17 Aug 2018
Dear Samantha, Thank you for sharing your feedback with us and future guests. We are happy you loved the art decó style of Paradiso and our team was always helpful. It would be our pleasure get occasion to welcome you again in the future. Paradiso Team

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5stars !!
Amazing hotel and location ! Will definitely be back 😬
Stayed 5 nights in Aug 2018
Response from Paradiso Team on 11 Aug 2018
Warm greetings from Paradiso! Thank you for taking the time to write your feedback. We are glad you enjoyed your stay with us and you are already thinking in coming back. Please do not wait too long!

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Service was very bad. Not friendly. Not helpful. They didn't clean the room or 2 days (+no new towels)
Stayed 4 nights in Jul 2018
Response from Paradiso Team on 10 Aug 2018
Thank you for your feedback in regards to your stay and all our sincere apologies that you were disappointed with your stay.It's in feedback like this where we learn from and use to improve even more. We regret to hear the shortfalls in regards to the housekeeping service in your room. This is certainly not acceptable and not our standard. We have already met with the Housekeeping Manager to discuss your input and we're working on ways to ensure that we do not disappoint any other guests in a similar way as we strive to improve the quality of our service. If you would give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 Okay

Heloise

Liked: Cleanliness, property conditions & facilities
Beautiful retro hotel, needs fine-tuning
Paradiso has the potential to be an outstanding hotel and I'm sure it will be. The building is beautiful, renovated to a very high standard and it's Miami Art Deco inspired style makes it incredibly 'instagrammable'. We had a suite which had a lovely large balcony, spacious bathroom with huge walk-in shower and double sinks, our own bar and lounge area, complete with quirky fixtures such as a Bakelite phone and Smeg fridge. When we stayed, the hotel had only been open for 10 days and was gearing up to a launch party at the end of the week meaning that some of the rooms were hurriedly being fitted and furnished. This resulted in us being kept up for almost our entire first night as we could hear banging, drilling and dragging of furniture, very frustrating. We complained to reception but there was not much to be done about it. There were also a number of 'teething troubles' which I'm sure will be ironed out, but i wasn't very impressed at being served chicken spring rolls instead of veggie as they were the only ones available that day. Other little nitpicks include the toiletries in the bathroom, it's a lovely touch to have these included, but i would expect to find separate shampoo, conditioner and body wash in such a lovely hotel, not just an all in one wash, and no hand soap either. I'm sure it will become a unique landmark in San An bay as there's nothing quite like it, just be prepared for lots of poolside posers!
Stayed 6 nights in Jun 2018
Response from Paradiso Team. on 3 Jul 2018
Knowing our guest's experiences and impressions is really important for us and we thank you very much for letting us know. We are happy to read that you appreciated the design of the hotel and all the little details. Please take our apology for inconveniences you may have encountered due the noise, at this moment Paradiso is running perfectly and looks amazing! We are relentlessly looking for ways to serve our guests better and continuing to renew our service so we do hope that you will provide us with another opportunity in your future travels to Ibiza. Paradiso Team.